Chicago, Illinois, United States · Hybrid
Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and …
Skills: Loyalty Program Management, CRM Strategy, Lifecycle Marketing, Braze, Customer Segmentation
Chicago, Illinois, United States · Hybrid
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Chicago, Illinois, United States · On-site
Position: Store Supervisor Location: Chicago, IL Whizz is transforming urban mobility by providing subscription-based e-bikes for delivery professionals across the United States. As we continue to grow, we are looking fo…
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · On-site
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Chicago, Illinois, United States · Hybrid
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Skills: Community Association Management, Financial Management, Budget Preparation, Vendor Negotiation, Preventative Maintenance Planning
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Owns the end-to-end loyalty program and guest lifecycle journeys to drive repeat visitation and revenue. Manages CRM platforms, campaign calendars, and audience segmentation while partnering with cross-functional teams.
Requires 5-7 years of experience in loyalty, CRM, or retention marketing, preferably within hospitality or retail. Must have hands-on experience with lifecycle marketing platforms, specifically Braze.
Founded in 2018 by industry pros, Puttshack is a leading social entertainment concept, reimagining the traditional mini golf and dining experience. With its welcoming, high-energy environment, tech-infused mini golf and delicious menu packed with familiar favorites and exceptional cocktails, Puttshack is the perfect place for any gathering. Rooted in innovation and built for connection, our goal is to bring a sense of belonging to our associates and guests alike.
At Puttshack, we take fun to the next level. With over 20 venues globally and counting, we’re a fast-growing team of talented, hands-on go-getters who take pride in the work we do – and have a blast doing it. If you’re a mover and shaker who sets the bar high and loves the thrill of building something amazing, you’ll fit right in. We’re always on the lookout for the best people to join our growth journey. If you’re inspired by new ideas and love bringing them to life, then we have the perfect canvas for you!
Position Summary:
This role owns the programs that turn first-time guests into regulars and regulars into our most valuable guests. It runs the loyalty program and lifecycle journeys end to end, connecting guest engagement directly to revenue and retention. The role owns the day-to-day management of our loyalty and CRM platforms, reports to the Director of Digital Marketing, and partners closely with Brand, Analytics, Technology, and venue operations.
This is a hybrid position with 3 days onsite at Puttshack's headquarters in Chicago (River North) with the expectation of travel as needed to support business operations and expansion activities.
Benefits:
We have a guest service mindset and treat our associates the same way, offering our full-time, eligible associates:
Health/dental/vision coverage options
401(k) matching
Company paid Life and AD&D Insurance
Voluntary short term and long term Disability Insurance
Generous PTO, including paid parental leave
Associate discounts (FREE mini golf!)
Pet Insurance
Flex Spending Accounts
…and more!
Puttshack USA is proud to be an Equal Opportunity Employer. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
The world's first super-tech mini golf experience ⛳️🥂 • Tee Up | Eat Up | Drink Up
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Combining a tech-infused mini golf game with exceptional food & beverage service, Puttshack is redefining mini golf for the next generation (while appealing to all generations). Since opening its first location in 2018, Puttshack now has multiple locations in the UK and is rapidly expanding in the US.
Offices: 303 W Erie St, 600, Chicago, Illinois 60654, US · Ariel Way, London, London W12 7HB, GB · 1115 Howell Mill Rd NW, Atlanta, Georgia 30318, US · 1828 Oakbrook Center, Oak Brook, Illinois 60523, US · 701 S Miami Ave, Miami, Florida 33130, US
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