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$17/hr–$17/hr
Part-time
Posted 38d ago
~40 hrs/week
Responsibilities
The Key Holder manages day-to-day store operations, including processing transactions and maintaining merchandise presentation standards. They are responsible for delivering exceptional guest service and ensuring the security of company assets.
Requirements
Candidates must have previous experience as a retail keyholder or supervisor and be at least 21 years old for liquor sales. Flexible availability for weekends, holidays, and various shifts is required.
Full job description
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
Job Summary
As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment. The Key Holder Associates are responsible for meeting company guest service standards in their interactions with all store guests; accurately and efficiently processing guest sales transactions; restocking merchandise; and completing other tasks as assigned by store management.
Key Responsibilities and Accountabilities
Promptly greets store guests and offers assistance to provide quality guest service to everyone who shops in the store.
Consistently practice suggestively selling to create and increase sales by using open-ended questions to engage the guest in conversation, suggesting promotional items and attempting to add on to every sale.
Knowledgeable about the store’s products. This includes, but is not limited to, current sales and promotions, the store’s sales targets, key performance indicators (KPI goals) and new products.
Meet company presentation standards by following guidelines for merchandise display, store cleanliness, receiving merchandise shipments, replenishing and making sure product is rotated when re-stocked.
Follow Event Network and hotel appearance and dress standards.
Process all transactions in the cash register system in an accurate and efficient manner. This includes but is not limited to cash and credit card payments, employee discounts, guest room charges, hotel property charges.
Complete store paperwork and other procedures required for the operation of the store. This includes, but is not limited, printing register reports, performing cycle counts, and opening and closing store procedures.
Recognize security risks and protect company and store assets. Know how to prevent and properly handle situations, which could result in loss to the store and company.
Follow all applicable state and federal laws and company policies and procedures for store operations, time keeping procedures, hotel, loss prevention and human resources policies and procedures.
Work together as a team with all staff to achieve store goals and contribute toward creating a positive work environment.
Skills / Qualifications
Experience as a keyholder or supervisor in a retail environment.
Merchandising experience organizing and presenting products that are visually appealing.
Friendly, outgoing personality with a service mindset.
Must be 21 for Liquor sales
Position requires flexible availability, including weekends, holidays, morning and evening shifts.
Physical Demands – The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the Key Holder Associate is frequently required to stand up to 8 hours (except during breaks and meal periods required by law and company policy); walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
The Key Holder Associate must frequently lift and/or move up to 40 pounds.
The Key Holder Associate must have the ability to read, count and write accurately to complete all required paperwork.
BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We’re committed to creating an inclusive environment for all Team Members.
Related keywords
RetailHospitalityKey HolderGuest ExperiencePoint of SaleMerchandisingKPIsLoss PreventionInventory ControlCustomer Service
Event Network is the leading operator for experiential retail attractions across North America.
Industry
Retail
Company size
1,001-5,000 employees
Founded
1998
Headquarters
San Diego, CA
LinkedIn followers
24,013
Total funding
$3M
OUR STORY
25 Years in Business… 100+ Iconic Destinations…
Event Network, LLC is the leading retail operator for cultural attractions across North America. Our venues include zoos, aquariums, museums, science centers, botanical gardens, traveling exhibitions, luxury resorts and other highly regarded cultural and iconic destinations.
WE DELIVER EXCEPTIONAL RETAIL EXPERIENCES
As an innovative organization with a broad industry view and tremendous focus on our craft, we bring unmatched insight to assortment planning, regional trends, consumer demographics, and spending patterns.
We apply proven retail disciplines to each unique environment and with each partnership. We integrate seamlessly with our partners and operate under the banners of their brands. We deliver guests pure enjoyment and a carefully curated shopping experience so that our partners earn great feedback and return visits.
JOIN OUR TEAM
Event Network is on a mission to redefine experiential retail. We always have been. Come and help us serve our team, partners, guests, and planet. Join our connected team of dedicated and innovative merchants and all who support them.
Apply today! Join a team that takes pride in our amazing Company Culture.
https://www.eventnetwork.com/careers
Event Network is an equal opportunity employer.
Offices: 9606 Aero Drive, Suite 1000, San Diego, CA 92123, US · 1153 Center Drive, Suite G-240, Park City, UT 84098, US
Cultural Attraction RetailShopping MallMuseums and Historical SitesSocial MediaCommunitiesRetailGift
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