Chapel Hill, North Carolina, United States · On-site
Mid level$645M raised
Hightower's Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash…
Skills: Client relationship management, Communication skills, Cashiering, Account maintenance, Compliance
Part Time Client Experience Associate - Hightower Signature Wealth
Greensboro, North Carolina, United States · On-site
Entry level$645M raised
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Skills: Communication, Problem Solving, Detail-Oriented, Organization, Time Management
Client Service Associate - Argent Wealth Management
Waltham, Massachusetts, United States · Hybrid
Mid level$645M raised
Your Future Team Investments, estate, tax and financial planning – all under one roof. Argent Wealth Management is an independent-minded business where individuals and families experience truly comprehensive and pe…
Washington, District of Columbia, United States · On-site
$100k–$160k/yr
Senior$645M raised
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash managem…
The Firm Schultz Collins is a non-discretionary investment advisor registered with the SEC through Hightower Advisors, LLC and located in the Orinda, California. As a non-discretionary advisor serving clients around the …
Your Future Team Natoma Wealth is a fast-paced financial advisory practice based in Folsom, CA. We are a client-centric team that provides a holistic approach to wealth management. Characteristics you will need for this …
Skills: Financial planning, Data gathering, Wealth management, CRM, Microsoft Word
Your Future Team Hightower Bethesda Wealth Management is a fiduciary fee-only practice in Bethesda, Maryland. Our comprehensive approach covers the full spectrum of wealth management, including investing, financial plann…
Associate Director of Taxation - Argent Wealth Management
Waltham, Massachusetts, United States · Hybrid
Senior$645M raised
Your Future Team Investments, estate, tax and financial planning – all under one roof. Argent Wealth Management is an independent-minded business where individuals and families experience comprehensive and personal…
Your Future Team Natoma Wealth is a fast-paced financial advisory practice based in Folsom, CA. We are a client-centric team that provides a holistic approach to wealth management. We're searching for a Client Service an…
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Trading and Client Operations Associate - Dechtman Wealth Management
Centennial, Colorado, United States · On-site
$75k–$85k/yr
Mid level$645M raised
Your Future Team As part of our dedicated wealth management team in Denver, you'll be joining a practice founded in 1984 and built on four core principles: always acting in the best interest of the client, providing stra…
Skills: Trading, Portfolio management, Cash management, Account reconciliation, Client service
Your Future Team Located in Tysons Corner, VA, VWG Wealth Management delivers planning-driven, custom investment solutions for high-net-worth individuals. Our team provides sound financial advice, with an emphasis on pro…
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Skills: Content strategy, Editorial planning, Copywriting, SEO, Digital marketing
Private Investment Specialist, Fund Reporting - Presidio
Houston, Texas, United States · On-site
$80k–$110k/yr
Senior$645M raised
Your Future Team Presidio Wealth Partners (“Presidio”), an advisory practice of Hightower, provides investment management and advisory services to wealthy individuals and business owners. Presidio currently m…
Skills: Organizational skills, Time management, Attention to detail, Accuracy, Microsoft Office Suite
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Skills: Data architecture, Data modeling, Master data management, Collibra, Data governance
Your Future Team Bluerock Wealth Management is an established and successful financial advisory practice which is part of the larger Hightower network. Our practice is an ensemble, where team members collaborate as one o…
Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash …
Your Future Team Presidio Wealth Partners (“Presidio”), an advisory practice of Hightower, provides investment management and advisory services to wealthy individuals and business owners. Presidio currently m…
Skills: Organizational skills, Time management, Attention to detail, Microsoft Office Suite, Data auditing
Client Services Coordinator- White Pine Wealth Management
Falmouth, Maine, United States · On-site
$55k/yr
Mid level$645M raised
Your Future Team White Pine Wealth Management is a team of 10 professionals servicing $1B+ in assets as of March 2026. We are based in Falmouth, Maine.The Client Service Coordinator serves as the first point of contact f…
Skills: Administrative support, Client service, Reception, Calendar management, Data entry
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Full-time
Paid time off, Medical insurance, Dental insurance, Vision insurance, Paid parental leave, 401k matching
Posted 1d ago
~40 hrs/week
Responsibilities
The Client Service Advocate manages day-to-day client service requests, including cashiering, account maintenance, and communication. They also provide operational support to advisors to ensure accurate documentation and high-quality client experiences.
Requirements
Candidates must have at least 2 years of customer service experience and proficiency with Microsoft Office applications. Familiarity with financial systems like Salesforce, Black Diamond, Schwab, or Fidelity is preferred.
Full job description
Hightower's Story
Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, and 401(k) consulting and cash management services to corporations. Hightower's capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., the firm operates as a registered investment advisor (RIA).
Your Future Team
We are a wealth management practice based in North Carolina that guides individuals and families to financial confidence and clarity. We combine our depth of service offerings with our team's collective experience to provide a range of wealth management services for individuals and families.
We're looking for a Client Service Advocate to join our growing team and help deliver a quality experience for our clients. This role is important to keeping things running smoothly and ensuring our clients feel supported, informed, and taken care of.
This is a great role for someone who enjoys working with clients, takes pride in doing things the right way, values accuracy, and enjoys being part of a collaborative team.
The Client Service Advocate supports our advisors and clients by handling high‑volume, day‑to‑day service requests. The work is process‑driven and detail‑oriented, and it plays a direct role in delivering a high-quality client experience. You will report to the Wealth Advisor and Operations Lead.
What You'll Do
Client Relationship Management & Communication
Be the primary contact for client inquiries, responding promptly and professionally.
Help with scheduling client meetings (virtual or in‑person).
Provide follow‑up after advisor meetings, ensuring all action items are completed.
Handle confidential matters with discretion and escalate for advisor oversight.
Cashiering
Process client cashiering requests including wires, ACH transfers, securities gifting, charitable donations, etc.
Verify legitimacy of client directed requests.
Communicate with advisors/trading managers to coordinate trade and cash management items.
Monitor and resolve custodial alerts related to assigned client accounts.
Initiate account openings and asset transfers.
Coordinate with custodial support team to reach resolution on outstanding service issues.
Account Maintenance
Provide technical and operational assistance to clients and advisors regarding the use of internal systems and financial custodians.
Handle account maintenance items such as beneficiary changes, trustee updates, address changes, cost basis updates, etc.
Compliance
Ensure client documentation meets regulatory and practice standards.
Maintain accurate documentation regarding client interactions and workflow items.
Act following Fiduciary standards, maintaining data integrity and client privacy.
Advisor Support
Collaborate with advisors to provide support for client care and meeting preparation.
Proactively provide advisors with client information helping client relationship continuity and overall portfolio management.
What You'll Bring
Minimum 2 years of customer service or related experience
Proficiency with PC's including Microsoft Office software applications (Word, Excel, Power Point, Outlook) required
Proficiency with Box, SalesForce CRM, & Black Diamond preferred
Knowledge of Schwab Institutional and Fidelity desired
Comfortable navigating new technology platforms
Skills
Communication Skills - Communicate with clients and colleagues in other departments. Able to document procedures that are clear and easy to understand. Demonstrate an in-depth understanding of assigned tasks underlying each operational function.
Problem Solving - solve problems by using resources/procedures/other team members for a specific process, with a defined resolution. Addresses issues within team and with clients in a constructive manner while achieving the desired outcome.
Detail Oriented vs. Big Picture - Generally focuses and understands details on specific tasks while understanding to a limited extent the possible effects to the entire process associated with the task.
Organization/Documentation - Organize such that specific items can be retrieved quickly while using electronic filing systems. You must produce and file all work, processed and in-process. Must also document all relevant client conversations.
Time Management/Prioritization - Works with a pre-defined schedule or set of existing priorities, but able to flex if needed.
Work Style - Works well independently on specific tasks but has ability to develop and maintain relationships with others. Must demonstrate sensitivity and respect for others. Must also recognize the need to seek assistance from team members.
Initiative - Will seek out opportunities to assist peers with daily volume. Can identify operational areas that need improvement. Will take on additional departmental responsibilities when needed.
Precise and reliable – Accuracy and reliability are a mandatory component of this role. A very strong aptitude for detail is required for successful performance. Our clients rely on us to handle their financial needs with limited error.
What We Offer
Open Paid Time Off
Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
401k matching plan
HSA employer contributions
Student loan assistance
Hightower Advisors, LLC is an SEC registered investment adviser. Registration as an investment advisor does not imply a certain level of skill or training. Securities are offered through Hightower Securities, LLC, Member FINRA/SIPC.
AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.
A community of independent-minded advisors delivering holistic financial advice.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Chicago, IL
LinkedIn followers
30,207
Total funding
$645M
Hightower is a wealth management firm that provides investment, financial, and retirement planning services to individuals, families, and institutions, as well as 401(k) consulting and cash management services to corporations. Through its community of advisor businesses, Hightower offers sophisticated planning solutions and a robust platform designed to help clients achieve their financial goals.
Headquartered in Chicago with offices nationwide, Hightower serves as a growth partner to independent-minded advisors seeking to scale their practices, elevate the client experience, and access the benefits of a national brand. Learn more about Hightower’s collaborative business model at http://www.hightoweradvisors.com.
Offices: 200 W. Madison Street, Suite 2500, Chicago, IL 60606, US
A community of independent-minded advisors delivering holistic financial advice.
Industry
Financial Services
Company size
1,001-5,000 employees
Founded
2008
Headquarters
Chicago, IL
LinkedIn followers
30,207
Total funding
$645M
Hightower is a wealth management firm that provides investment, financial, and retirement planning services to individuals, families, and institutions, as well as 401(k) consulting and cash management services to corporations. Through its community of advisor businesses, Hightower offers sophisticated planning solutions and a robust platform designed to help clients achieve their financial goals.
Headquartered in Chicago with offices nationwide, Hightower serves as a growth partner to independent-minded advisors seeking to scale their practices, elevate the client experience, and access the benefits of a national brand. Learn more about Hightower’s collaborative business model at http://www.hightoweradvisors.com.
Offices: 200 W. Madison Street, Suite 2500, Chicago, IL 60606, US