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Job Description The Patient Support Communications Associate Director, Kidney will be responsible for the development and execution of patient and HCP-focused materials that will support our build out of our kidney franc…
Skills: Pharmaceutical Brand Marketing, Patient Services Marketing, Veeva Vault PromoMats, Salesforce CRM, Project Management
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Boston, Massachusetts, United States · Remote OK
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Boston, Massachusetts, United States • Hybrid
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Lead the development and execution of patient and HCP-focused communication materials for the kidney franchise patient support program. Manage agency partners and internal stakeholders to optimize the patient journey and ensure consistent branding and messaging.
Requires a Bachelor's degree and over 5 years of experience in pharmaceutical or patient services marketing, including at least 3 years of Veeva PromoMats experience. Must possess strong project management skills and the ability to navigate Medical/Legal/Regulatory review processes.
The Patient Support Communications Associate Director, Kidney will be responsible for the development and execution of patient and HCP-focused materials that will support our build out of our kidney franchise patient support program focused on AMKD. A deep passion and curiosity in understanding and supporting the challenges patients face in their lives is imperative. You must be an individual who also embraces supporting patients in underserved and diverse patient populations.
The Patient Support Communications Associate Director, Kidney is part of the PSP Marketing team and participates in the day-to-day execution of the patient communications strategy. This individual will support our initial patient journey work while leveraging best practices across the Kidney franchise focused on market research stimuli development to ensure our plan of resources and support will be superior to assist these unique patients. This role will also assist in executing our communication strategy by developing and/or updating materials for patients and leading the optimization of our materials and their performance. The Patient Support Communications Associate Director, Kidney must share a passion for and commitment to helping patients as well as having a vision to continually enhance the patient experience by meeting evolving patient needs; identifying insights and trends and recommending interventions in a timely manner to create exceptional experiences for our patients. This role will report to the Director, Patient Services Communications, Kidney and will also function as a delegate as needed to support the vision and strategy of not only the Kidney franchise but enterprise wide.
Key Duties & Responsibilities
Required Education Level
Bachelor’s Degree in Marketing, Public Health, Business or related field
Required Experience
Requires 5+ years’ experience in a combination of pharmaceutical brand marketing and/or patient services marketing. Must also have a minimum of 3 years of Veeva promo mats direct experience.
Required Knowledge / Skills
The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.
At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.
In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.
Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.
#LI-Hybrid
Vertex is a global biotechnology company that invests in scientific innovation.
Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]
Together we deliver connected solutions to conquer tax complexity.
The rapid changes taking place in today’s global business, technology, and regulatory environments are having a compounding effect on the complexity of indirect tax management and putting more pressure on the corporate tax function than ever before. This complexity demands intelligent solutions that enable businesses to satisfy tax obligations and support growth opportunities. The Trusted Leader in Tax Technology We're Vertex (VERX). A pioneer in tax automation for more than 40 years. We proudly serve over 4,000 customers worldwide with distinction and provide comprehensive tax solutions that enable global businesses to transact, comply and grow with confidence. Our software, content and services address the increasing complexities of global commerce and compliance by reducing friction, enhancing transparency and enabling greater confidence in meeting indirect tax obligations. As a result, our software is ubiquitous within our customers’ business systems, touching nearly every line item of every transaction that an enterprise can conduct. Our software is fueled by over 300 million data-driven effective tax rules and supports indirect tax compliance in more than 19,000 jurisdictions worldwide. We partner with the world’s most respected companies and harness their strengths to deliver the best tax technology solution to businesses across the globe. We integrate with key technology partners that span ERP, CRM, procurement, billing, POS and e-commerce platforms. We also work closely with over 50 tax, accounting and consulting firms to provide the integrated tax technology solutions. Our culture is the foundation of everything we do, guided by a common purpose to build trusted relationships at work, in business and in our communities. We strive to be a values-driven employer of choice who attracts, retains and inspires talented professionals to achieve their full potential. We employ over 1,100 full-time professionals today in the US, Europe and Brazil.
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