Boston, Massachusetts, United States · On-site
$135k–$210k/yr
Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act…
Skills: Team Leadership, Customer Success Management, Account Management, Strategic Planning, Operational Excellence
Boston, Massachusetts, United States · Hybrid
$198k–$297k/yr
Job Description General Summary Vertex is seeking a Director of Oracle ERP Delivery to lead the strategy, optimization, and governance of the Oracle E-Business Suite (EBS) platform that supports global finance operations…
Skills: Oracle EBS Financials, Financial Systems Governance, SOX Compliance, Accounting Process Optimization, Stakeholder Management
Los Angeles, California, United States · On-site
$145k–$195k/yr
Company Overview We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and …
Skills: Data Science, Strategic Planning, Python, R, SQL
Boston, Massachusetts, United States · Remote OK
$115k–$157k/yr
ezCater is the #1 food tech platform for workplaces in the US. The company makes it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. For workplaces, ezCater provides …
Skills: Go-To-Market Strategy, Competitive Intelligence, Product Positioning, Messaging, Sales Enablement
Atlanta, Georgia, United States · On-site
$137k–$202k/yr
About the Team The DoorDash Enterprise team is responsible for the strategic vision, acquisition, and development of the largest restaurant groups in North America. Given the scale of our key partners, this role is a cri…
Skills: People Leadership, Executive Relationship Management, Strategic Planning, Cross-functional Collaboration, Problem Solving
Boston, Massachusetts, United States · Hybrid
$220k–$284k/yr
About Beeline Medicines: Beeline Medicines is a clinical‑stage biotechnology company focused on developing and delivering category-leading precision therapies to transform the lives of people living with autoimmune and i…
Skills: GCP Quality Assurance, Clinical Trial Oversight, Risk-Based Quality Management, Inspection Readiness, Vendor Qualification
Boston, Massachusetts, United States · Hybrid
Overview The Office of the Vice Provost for Research (OVPR) supports and advances the research and scholarship enterprise at Tufts University through research administration, compliance oversight, strategic initiatives, …
Skills: Grantsmanship, Proposal Development, Technical Writing, Strategic Planning, Project Management
Boston, Massachusetts, United States · On-site
$160k–$200k/yr
Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and scalably synthesize information from medical records, with…
Skills: Financial Modeling, Financial Reporting, Capital Strategy, Fundraising, Vendor Negotiation
Boston, Massachusetts, United States · Hybrid
$85k–$90k/yr
The Opportunity The Executive Assistant supports one or more consultants by providing ongoing assistance in all aspects of client engagements and playing an ownership role in the oversight of administrative tasks. The ro…
Skills: Calendar Management, Travel Coordination, Project Management, Executive Support, Client Liaison
Boston, Massachusetts, United States · On-site
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspire…
Skills: Technical Program Management, Machine Learning, Data Science, Analytics, Cross-functional Leadership
Boston, Massachusetts, United States · On-site
$216k–$324k/yr
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appr…
Skills: Engineering Management, Conversational AI, Agentic Systems, Full-stack Engineering, System Design
Boston, Massachusetts, United States · Remote OK
$90k–$126k/yr
Resource Innovations is seeking an Associate Energy Efficiency Program Manager to join our growing team in the Northeast preferably located in New York or Massachusetts. As an Associate Program Manager with Resource Inno…
Skills: Project Management, Program Management, Data Management, Strategic Planning, Budgeting
Boston, Massachusetts, United States · On-site
Skanska is searching for a dynamic Project Manager. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and incl…
Skills: Project Management, Financial Management, Leadership, Organizational Skills, Time Management
Boston, Massachusetts, United States · On-site
$85k–$95k/yr
Why Nurtury Early Education? Nurtury is committed to your success by investing in you through our competitive wages, generous benefits and career growth opportunities. Whether your interest is in direct care, family serv…
Skills: Leadership, Communication, Coaching, Operations Management, Team Building
Santa Clara, California, United States · Remote OK
$100k–$500k/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify inn…
Skills: GTM Strategy, AI/ML Workloads, Technical Storytelling, Value Proposition Development, Product Positioning
Boston, Massachusetts, United States · On-site
$160k–$180k/yr
About Us Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the world by number of members and locations. As of March 31, 2026, Planet F…
Skills: Product Management, Agile Methodology, Mobile Application Development, User Story Writing, Product Roadmap Execution
Boston, Massachusetts, United States · Hybrid
$125k–$175k/yr
Overview As a Scheduling Lead at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry…
Skills: Project Scheduling, Critical Plan Methodology, Work Breakdown Structure (WBS), Primavera P6, Quantitative Risk Assessment (QRA)
Boston, Massachusetts, United States · Hybrid
$148k–$225k/yr
Description Design streets that move people—not just cars. At Toole Design, we’re leading the way in creating safer, more connected communities through sustainable multimodal transportation design. We’re looking for an e…
Skills: Transportation Engineering, Multimodal Planning, Business Development, Project Management, Traffic Engineering
Boston, Massachusetts, United States · On-site
Schneider Electric has a new opening for a Marketing Program Manager, based in Raleigh, NC; Nashvile, TN; or Boston, MA. The Marketing Program Manager supporting the Buildings Channel transforms strategy into market impa…
Skills: B2B Growth Marketing, Channel Marketing, Demand Generation, Integrated Campaign Management, Project Management
Boston, Massachusetts, United States · On-site
$100k–$120k/yr
Driven by Purpose. Powered by People. At Keolis, a leader in public transportation and proudly headquartered in Boston, our mission — We Imagine, We Care, We Commit — is more than words. It’s how we sup…
Skills: NORAC Operating Rules, Safety Rules, Hours of Service Law (HOS), CBA Rules, Calling Procedures
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Lead and develop a team of Engagement Managers to drive implementation, adoption, and retention of the Profound platform for enterprise customers. Collaborate with Sales, Product, and Engineering teams to align engagement strategies with commercial goals and influence the product roadmap based on customer feedback.
Requires 5+ years of experience in customer success, account management, or consulting, with at least 2 years of direct people management experience. Candidates should possess a strong operational mindset and the ability to lead teams in a fast-paced, high-growth AI environment.
Profound is the marketing platform for the AI era. As people increasingly turn to ChatGPT, Perplexity, and Gemini to decide what to buy, we give brands the intelligence to see how AI represents them and the Agents to act on it. Today, ~13% of the Fortune 500, plus companies like Ramp, Figma, Chime, Calendly, and DocuSign, use Profound to turn AI Search from a black box into a measurable growth channel.
Backed by Lightspeed, Sequoia, Kleiner Perkins, and Khosla Ventures at a $1B valuation, we're a lean, fast-moving team across NYC, SF, Buenos Aires, and London, shipping at a relentless pace and defining a new category at the biggest shift in marketing in 25 years. If you want to do the best work of your career at the frontier of AI, come build it with us.
As the Manager, Enterprise Engagement Management, you'll lead and develop a team of Engagement Managers responsible for driving successful implementation, adoption, and ongoing engagement with the Profound platform across our enterprise customer base. You'll set the strategic direction for the team, define and evolve engagement best practices, and ensure your EMs are equipped to deliver measurable outcomes for their customers. Partnering closely with leaders across Sales, Account Management, Product, and Engineering, you'll champion the voice of the customer, scale operational excellence, and play a critical role in shaping how the world's leading brands navigate the future of AI search.
Lead, coach, and develop a team of Engagement Managers, fostering a high-performance culture centered on customer outcomes and professional growth
Own team-level retention, adoption, and expansion metrics, ensuring consistent delivery against key customer health and business objectives
Establish and refine engagement methodologies, playbooks, and processes that enable consistent, scalable customer experiences
Conduct regular one-on-ones and team meetings to monitor customer health, identify at-risk accounts, and drive proactive intervention strategies
Serve as an escalation point for high-priority or complex customer situations, partnering directly with stakeholders when needed
Collaborate with Sales and Account Management leadership to align engagement strategies with commercial goals and ensure seamless lifecycle handoffs
Partner with Product and Engineering to aggregate customer feedback, influence roadmap priorities, and address evolving customer needs
Build and maintain deep expertise in the AI search space and ensure the team continually evolves its understanding of how large language models shape the market
Recruit, hire, and onboard top talent to grow the Engagement Management function in line with business needs
5 or more years of experience in customer success, account management, or consulting, including at least 2 years directly managing and developing a team
Proven track record of building and scaling customer-facing teams that deliver measurable business outcomes
Excellent communication skills and executive presence, with the ability to coach others on strategic conversations and business reviews
Strong operational mindset with experience designing and implementing scalable processes and performance frameworks
Data-driven leader comfortable setting team KPIs and translating portfolio-level insights into action
Comfortable navigating ambiguity and leading teams through change in a fast-paced, high-growth environment
Skilled at cross-functional collaboration with Sales, Product, and Engineering leadership
Experience in the search or marketing industry is a strong plus
This is an on-site role based in our Boston office, designed for builders who thrive on speed, iteration, and meaningful impact.
For this role, the expected base salary range is $135,000 to $210,000 before variable compensation (NYC and SF). Profound’s total compensation package is designed to be competitive and includes base salary, variable compensation, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.
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Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam.
Profound is the GenAI marketing intelligence platform that helps enterprise brands win in the age of AI-driven discovery. We help enterprise brands understand and optimize how they show up across ChatGPT, Perplexity, and other AI platforms where hundreds of millions of consumers now discover products. Our platform provides real-time visibility analytics, competitive intelligence, and actionable insights across the entire GenAI ecosystem - enabling marketing teams to turn AI-driven discovery into their competitive advantage.
Offices: 5 Union Square West, Floor 4, New York, NY 10003, US · 260 Townsend Street, Floor 4, San Francisco, CA 94107, US · 5 Beaconsfield Street, London, England N1C 4EW, GB
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