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Part-time
high school
Posted 21d ago
~20 hrs/week
Responsibilities
The Customer Service Manager is responsible for delivering friendly customer service and overseeing efficient campus store operations. Key duties include managing cash register activities, maintaining merchandise displays, and tracking inventory levels.
Requirements
Candidates should have previous experience in a retail or cashier role and be comfortable with basic stockroom tasks. A high school diploma or equivalent is required.
Contract type: Part-Time, Permanent Working hours: 20 hours per week or less
Pay Rate: $12.00 per hour
About BibliU
BibliU is an award-winning, technology-led B2B company transforming the $65bn educational content industry. With a 90% CAGR the past 5 years, we are just getting started. We've cracked the code on Day 1 access to affordable digital course materials for students, while delivering comprehensive campus store solutions that foster human relationships, and increase our stickiness in the world of AI.
The result? Measurable impact: 10% higher student retention, 1-point GPA increases, and partnerships with 170 universities serving 600,000 students each year.
We've fundamentally changed how universities procure, distribute, and manage learning content. We partner with 4,000+ publishers, including Pearson, Oxford University Press, and Wiley to deliver content to universities, and provide rich engagement data and interactive tools like quizzes that help students actually learn.
Here's what makes our story compelling:
Founded in late 2015 as an Oxford University spin out, we've grown explosively with 90% CAGR over the last five years, including 65% in FY25, reaching $100m in annual revenue. Our Series B raised $23m led by Nesta Impact Investments (with Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises). In late 2023, we acquired Texas Book Company (now 'BibliU Campus') to become the only fully vertically integrated player in the market, driving US organic growth which now represents 90% of our business.
We're hungry for more. We're actively building our M&A pipeline as we compete head-to-head against legacy bricks-and-mortar providers to improve the faculty and student experience while boosting the financial sustainability of universities.
Our culture is collaborative, high-growth, and agile. You’ll join an experienced and motivated executive team with backgrounds from Instructure (Canvas) and other successful edtech companies with exit experience. We operate as a distributed team across the UK and US, with offices in London.
Position Overview
The Customer Service Manager is responsible for delivering friendly, helpful customer service and ensuring the efficient operations of the Campus Store. The role involves operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring the daily presentation and organization of merchandise. This position offers on-the-job training and a supportive team environment!
What you will be doing:
Assisting customers in-store and over the phone with professionalism and a positive attitude
Operate the case register accurately in line with store policies and procedures
Maintain clean and organized displays, ensuring shelves are stocked and well presented
Check in, price and display supplies and general merchandise
Participate in inventory counts and help track stock levels
Record price changes and promotions accurately
Notify appropriate staff about out-of-stock or defective items
Follow up with customers regarding special orders and notify them of any issues or arrivals
Report marketing trends and customer feedback to supervisor
Complete any additional duties as assigned
What we are looking for:
Experience working in a retail or cashier role
Friendly, reliable and customer focused
Comfortable handling transactions and basic stockroom tasks
Strong attention to detail in cash handling and record-keeping
High school diploma or equivalent
Related keywords
RetailCashierCampus StoreInventory ControlCustomer SupportMerchandisingPoint of SaleEdtechB2BStock Management
BibliU is the only vertically integrated campus store and course materials partner combining proprietary digital technology, innovative access programs, flexible billing models, and end-to-end retail operations under one unified platform. Serving more than 170 colleges and universities globally, BibliU enables institutions to deliver affordable, accessible course materials on Day 1 while simplifying operations, increasing transparency, and advancing student success.
How much do Management & Leadership jobs in Wisconsin pay?
Based on 2188 listings with disclosed salaries, most management & leadership jobs in Wisconsin pay between $60k–$147k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Wisconsin right now?
There are currently 10,237 open management & leadership positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Wisconsin?
Companies currently hiring include Domino's, Kwik Trip, Inc., Marcus Corporation, Kroger, Universities of Wisconsin, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Wisconsin?
Yes — 1550 of the 10237 open management & leadership positions offer remote or hybrid work (431 remote, 1119 hybrid).
How do I apply for Management & Leadership jobs in Wisconsin?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.