Hamtramck, Michigan, United States · On-site
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Flint Charter Township, Michigan, United States · On-site
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Mason, Michigan, United States · On-site
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Skandia Township, Michigan, United States · On-site
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Auburn Hills, Michigan, United States · On-site
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Detroit, Michigan, United States · Hybrid
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Kentwood, Michigan, United States · On-site
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Muskegon, Michigan, United States · On-site
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Flint, Michigan, United States · On-site
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Grandville, Michigan, United States · On-site
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Plymouth, Michigan, United States · On-site
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Grand Rapids, Michigan, United States · On-site
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Marquette, Michigan, United States · On-site
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Novi, Michigan, United States · Hybrid
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Livonia, Michigan, United States · On-site
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Saginaw, Michigan, United States · On-site
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Grand Rapids, Michigan, United States · On-site
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Lansing, Michigan, United States · On-site
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Detroit, Michigan, United States · On-site
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Lead the counter sales team by coordinating daily operations and providing coaching to team members. Deliver exceptional customer service while managing orders, returns, and warehouse tasks to drive branch performance.
Requires a high school diploma and at least two years of experience in warehouse, distribution, or counter sales. Candidates must possess strong leadership skills and the physical ability to lift up to 70 pounds.
Job DetailsJob Location: Hamtramck, MI - 2001 Caniff Ave - Hamtramck, MI 48212Position Type: Full TimeCaniff Electric Supply
(A wholly owned subsidiary of McNaughton-McKay Electric Company)
The Counter Sales Leader supports the Branch Operations Manager by providing day-to-day leadership for the counter sales team while delivering exceptional customer service. This role coordinates daily counter operations, supports team development, builds strong customer relationships, and helps drive branch performance.
• Lead by example while performing all Counter Sales Associate responsibilities.
• Coordinate daily counter staffing and workflow in partnership with the Branch Operations Manager.
• Train, coach, and support the development of counter sales team members.
• Process customer orders, provide basic product and technical support, and identify add-on sales opportunities.
• Build lasting customer relationships by understanding customer needs and delivering exceptional service.
• Resolve customer concerns promptly and professionally.
• Process returns, restock inventory, assist with will-call orders, and maintain a clean, organized, and professional counter area.
• Assist throughout the branch, including counter, warehouse, and delivery operations, as business needs require.
• Prepare reports, complete operational documentation, and support continuous process improvements.
• Safely operate forklifts and other material handling equipment following required training and certification.
• Regularly lift, move, and position products up to 70 pounds, while performing frequent bending, reaching, stooping, and other physical tasks associated with warehouse and counter operations.
• Support company quality, safety, and operational initiatives.
Qualifications
• High school diploma or equivalent required.
• Two or more years of warehouse, distribution, counter sales, or related experience required.
• Working knowledge of Caniff Electric Supply products and branch operations preferred.
• Demonstrated leadership ability with strong customer service, communication, and problem-solving skills.
• Ability to prioritize multiple responsibilities, work independently, and thrive in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office.
Reports To: Branch Operations Manager Direct Reports: None
This position works in a combination of counter sales and warehouse environments.
EEO/AA/M/F/Vet/Disability Employer The above statements are intended to describe the essential functions and related requirements of persons assigned to this job. They are not intended as an exhaustive list of all job duties, responsibilities and requirements.
Qualifications
Leading the electrical supply industry for over 100 years. Employee owned and growing strong.
McNaughton-McKay is exceeding customer expectations during every interaction and transaction. For over 100 years, McNaughton-McKay has been at the heart of industrial automation distribution, and we power industrial solutions in a way that no other electrical distribution company can. Whether it’s a variable frequency drives, lighting, solar, industrial automation applications or vision systems, McNaughton-McKay has the experience to provide the right products at competitive prices. Our solutions and services enable our customers to design groundbreaking machines and systems that are deployed across multiple industries and can be continually measured and optimized for peak performance and growth. By providing complete solutions that combine quality products and on-time delivery, we help businesses improve their plant-floor to top floor communications, strengthen their brand and ultimately achieve greater business success. McNaughton-McKay’s business is focused on the opportunities in key growth markets such as industrial automation, solar energy and construction. Industrial Automation McNaughton-McKay’s industrial automation solutions lead the electrical distribution industry, improving customers’ quality, productivity and profitability. Solar Energy McNaughton-McKay’s solar energy solutions help convert sunlight into electricity reducing customer’s utility costs and helping to create a cleaner environment. Construction McNaughton-McKay delivers the most innovative solutions that help customers save time and money on construction projects staying on-time and on budget.
Offices: 1357 E Lincoln Ave, Madison Heights, MI 48071, US · 4670 Runway Blvd, Ann Arbor, MI 48108, US · 329 Industrial Park Rd, NE, Suite B, Cartersville, GA 30121, US · 464 Deanna Lane, Charleston, SC 29492, US · 2745 Whitehall Park Drive, Suite B, Charlotte, NC 28273, US
Based on 2604 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
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