Bear Creek Township, Michigan, United States · On-site
What You Will Do All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:…
Skills: Team Leadership, Customer Service, Inventory Management, Merchandising, Employee Coaching
Leoni Township, Michigan, United States · On-site
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Grand Rapids, Michigan, United States · Hybrid
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Kalamazoo, Michigan, United States · On-site
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Detroit, Michigan, United States · On-site
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Mount Pleasant, Michigan, United States · On-site
GENERAL PURPOSE: Responsible for all aspects of the Stores’ operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops …
Skills: Store Management, Staff Training, Payroll Administration, Expense Control, Loss Prevention
Mount Pleasant, Michigan, United States · On-site
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Dearborn, Michigan, United States · On-site
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Skills: Store Management, Retail Operations, Staff Training, Performance Management, Budgeting
Dearborn, Michigan, United States · On-site
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Skills: Store Management, Staff Training, Recruitment, Payroll Administration, Expense Control
Bloomfield Hills, Michigan, United States · On-site
$19/hr–$29/hr
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Wixom, Michigan, United States · On-site
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Plymouth, Michigan, United States · Hybrid
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Grand Rapids, Michigan, United States · Hybrid
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Grand Rapids, Michigan, United States · Hybrid
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Bridgman, Michigan, United States · On-site
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Detroit, Michigan, United States · On-site
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Flint, Michigan, United States · On-site
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Niles, Michigan, United States · On-site
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Ithaca, Michigan, United States · On-site
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Grand Blanc, Michigan, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Shift Management, Store Operations, Inventory Management
Bear Creek Township, Michigan, United States • On-site
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Lead and enable a team of associates to deliver an optimal customer experience through coaching, training, and task delegation. Manage daily sales floor activities including inventory management, area recovery, and ensuring store safety compliance.
Requires a high school diploma and at least 3-5 years of retail experience, including one year of customer service. Candidates must have experience supervising teams and the physical ability to lift 25 pounds.
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:
• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).
The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.
In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.
What We're Looking For
• Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 3 years of retail customer service experience.
• 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
• Experience in a leadership role with direct report responsibility.
• Experience working in the home improvement retail sector.
• Experience working in a fast paced, dynamic retail environment.
• Experience in key carrying role with manager-on-duty responsibilities.
• Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Do it right for less. Start with Lowe's.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.
Offices: 1000 Lowes Blvd, Mooresville, NC 28117, US
Based on 2596 listings with disclosed salaries, most management & leadership jobs in Michigan pay between $65k–$175k per year. Individual offers vary with seniority, company size, and specialization.
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