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Full-time
high school, bachelor degree
Competitive Compensation, Comprehensive Benefits Programs, Career Development Opportunities, Ongoing Learning
Posted 16d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
Manage a portfolio of employee benefits accounts to ensure exceptional service and successful renewal processes. Build strong client relationships to secure existing business and identify opportunities for service expansion.
Requirements
Requires a Bachelor's degree with 5+ years of experience or a High School diploma with 10+ years of experience in client service or claims management. Must have at least one year of supervisory experience and appropriate licensing.
Full job description
Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
Overview
At Gallagher, we help businesses grow, communities thrive, and people prosper. As a Senior Client Manager in Employee Benefits, you’ll play a key role in delivering tailored solutions that make a real difference to our clients and their employees. You’ll join a team that values collaboration, innovation, and integrity, all while championing "The Gallagher Way."
How you'll make an impact
In this role, you’ll manage a portfolio of accounts, ensuring clients receive exceptional service and solutions that meet their unique needs. You’ll lead renewal processes, working closely with clients to deliver timely, high-quality outcomes. By building strong relationships with clients and internal teams, you’ll secure existing business and identify opportunities to expand services. Your work will directly contribute to client satisfaction, retention, and the growth of our business.
Experience managing client Sin employee benefits or a related field.
Strong communication skills to explain complex ideas simply and clearly.
A proactive approach to solving problems and delivering results.
The ability to build and maintain trusted relationships with clients and colleagues.
A commitment to ethical practices and doing business the right way.
About You
Required: Bachelor's degree with 5+ years client service and/or claims management experience -OR- High School degree/GED with 10+ years client service and/or claims management experience. 1+ years supervisory experience. Appropriate licensing as required.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Helping people and companies prevent, manage and overcome the impact of risk
Industry
Insurance
Company size
5,001-10,000 employees
Founded
1962
Headquarters
Rolling Meadows, Illinois
LinkedIn followers
97,413
About Gallagher Bassett:
We are the leading provider of claims and risk management services, helping people and companies prevent, manage and overcome the impact of risk. Our team of experienced professionals understands the nuances of your business and always delivers the outcomes that matter most to your organization.
Our story is one of strategic decision making, innovation, commitment to quality, and delivering excellent service. With these, Gallagher Bassett provides a unique suite of claims management and related consulting and technical services.
Gallagher Bassett introduced the Third-Party Claims Administrator (TPA) model to the local insurance industry. As pioneers in this fast-growing sector, we continue to set the benchmark for quality, customer service, and TPA systems across all insurance sectors.
We have operations in the United States, Australia, and the United Kingdom.
Being part of a global organization gives us an advantage in technology, processes, personnel, and consulting services. This combination of global reach and local market expertise enables us to quickly and accurately assess any situation and provide an optimal solution. Our clients can rest assured that we fully understand their needs and are equipped to act whenever, wherever, and however required.
Offices: 2850 Golf Rd, Rolling Meadows, Illinois 60008, US
Property/Casualty Third Party AdministratorClaims ManagementInformation ManagementManaged CareRisk ControlAppraisal Servicesand Workers' CompensationE-CommerceRisk ManagementCosmetics
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