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$19/hr–$22/hr
Full-time
Competitive Compensation, Professional Growth Training, Development Opportunities
Posted 31d ago
~40 hrs/week
Responsibilities
Oversee the planning, execution, and billing of all catered events while managing safety and sanitation standards. Lead and develop catering staff and maintain professional communication with clients to ensure high customer satisfaction.
Requirements
Requires a minimum of three years of food service or catering experience with a background in a lead role. Must be proficient in MS Office and possess strong organizational, financial, and communication skills.
Full job description
Our Promise
Balance - Quest fosters a fun, supportive environment that puts people first and strives for both culinary excellence and enduring relationships. Our flexible work opportunities encourage a healthy life balance for all of our valued team members.
Meaning - Quest believes that every aspect of what we do has significance, and therefore, our food is fresh and made from scratch, using high quality and responsibly sourced ingredients. We nourish our communities with wholesome meals and through our genuine and personal connections.
Recognition - Quest provides competitive compensation and benefits, and celebrates the fulfillment of our collective values at all levels of the organization. We support professional growth through training, development and access to highly visible leadership.
Position Summary
Responsible for overseeing catering, safety, and sanitation for Quest accounts, assisting the Food Service Director in training and development of the staff, and helping generate, schedule and execute all catering events. As a leader on the Quest team, you will lead by example and maintain a professional and reputable work environment by enforcing policy and best practices that brings out a positive employment brand.
Essential Duties and Responsibilities
Cascades the vision of Quest Food Management Services ensuring the Quest vision, values and founding principles are effectively communicated, understood and practiced.
Demonstrates commitment to Quest vision, values and missions through actions on a daily basis.
Responsible for booking, planning, execution and billing of all Catered events for unit.
Assists the Food Service Director in training and development of the staff by indentifying and grooming next level leaders. As Quest continues to grow this will be achieved by team leadership, skill development, 30/60/90 reviews and career paths with timelines.
Will lead a catering staff and oversee all safety and sanitation as it pertains to the account.
Maintains the back office including mealtime entry, menu costing, client invoicing and ADP payroll.
Adheres to all Corporate deadlines in regards to Mealtime, invoices, payroll, and EOM
Continuously measures customer satisfaction levels through feedback, and resolve any issues immediately.
Consistently maintains professional communication with the client through emails, phone calls, and personal interaction.
Maintains Quest high standards with customer service and exceeding our client’s expectations.
Consistently thrives to introduce new and exciting concepts to keep the catering fresh and exciting.
Maintains all SOP standards
Maintains all HACCP standards
Performs other duties as required.
Job Requirements/Specifications
Education and Experience:The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required:
Minimum of three years of food service or catering experience and prior experience in a lead role
Strong communication and client management skills
Solid knowledge of financials
Proficient in MS Office
Responsible for meeting and maintaining state and local certification requirements
High attention to detail assuring all events are executed exceeding client expectations
Organizational skills, menu costing, financial knowledge and team leadership are imperative
Essential Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability to consistently communicate a clear understanding of internal and external customer expectations and adapt as appropriate to exceed their needs
Proven ability to focus attention on determining what can be done to make progress
Proven skill to anticipate the needs of coworkers and proactively assist them to meet a common goal
Demonstrated ability to understand and determine priorities, effectively manage time and develop work plans in order to accomplish tasks and/or projects
We build fresh food programs for K-12, Higher-Ed & Corporate clients seeking unparalleled service and quality.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1985
Headquarters
Lombard, IL
LinkedIn followers
5,262
Quest Food Management Services began operations in Chicagoland in 1985 with a focus on providing fresh, scratch made food and intensely personal service to its communities.
Today, we have grown to 92M in annual revenue through our partnerships with over 150 accounts in the Midwest. We primarily serve the K-12 education segment, higher education, and business & industry. We have a depth of experience in facility and equipment design and construction, offer a wealth of expertise in nutrition, marketing, food safety and sanitation, staff management and community building.
Quest was recently ranked #31 in Food Management Magazine’s Top 50 Food Management Companies in the United States, and is one of the fastest growing companies in our industry.
Offices: 2500 S. Highland Ave., Suite 250, Lombard, IL 60148, US
K-12 Lunch ProgramsCorporate Cafeteriasand College & University CafeteriasInformation TechnologyFood and Beverage
How much do Management & Leadership jobs in Indiana pay?
Based on 2345 listings with disclosed salaries, most management & leadership jobs in Indiana pay between $60k–$168k per year. Individual offers vary with seniority, company size, and specialization.
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