Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Quality improvement, Patient safety, Data analysis, DMAIC, Lean
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Data Analysis, DMAIC, Lean, Performance Improvement, Medical Record Review
* National Apartment Association's Top Employer of 2023 - 2024 - 2025 * The Olympus Property Difference Compassion plays a part in everything we do, in every interaction, at every level. Kind acts for our residents. Resp…
2027-2028 Northwestern Medicine Harrison Administrative Fellowship Program
Chicago, Illinois, United States · On-site
Entry level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Healthcare administration, Strategic planning, Clinical operations, Project management, Communication
Lead Nutrition Services - Food & Nutrition, Full-time, Days
Huntley, Illinois, United States · On-site
$19/hr–$26/hr
Mid level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Supervises, directs and coordinates personnel activities concerned with production. This would involve but not be limited to knowledge of product technology, production methods and procedures, standards and machine and e…
Skills: Production supervision, Operations management, Quality control, Production planning, Process improvement
Overview: As a Manager, Business Development, you will lead, develop and inspire a high-performing team responsible for generating qualified pipeline and accelerating revenue growth. You will coach and empower Business D…
Physician: Dermatology Chicago IL - Lavin Pavilion (Streeterville Campus)
Chicago, Illinois, United States · On-site
$400k–$500k/yr
Senior$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Dermatology, Patient care, Clinical support, Medical research, Physician leadership
Application Notice We encourage you to apply thoughtfully by selecting one position that best matches your qualifications and interests. You may submit up to two active applications at a time. Please consider your locati…
Clinical Practice Specialist Nurse Educator Part-time Nights
DeKalb, Illinois, United States · On-site
$40/hr–$64/hr
Mid level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Staff Education, Clinical Orientation, Patient Care, Competency Evaluation, Curriculum Development
Coord Stroke Program-Telestroke Program Full Time Days
Chicago, Illinois, United States · On-site
$40/hr–$64/hr
Senior$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Stroke care, Clinical coordination, Data collection, Data analysis, Quality improvement
Coord Stroke Program-Telestroke Program Full Time Days
Chicago, Illinois, United States · On-site
$40/hr–$64/hr
Senior$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Stroke Care Coordination, Data Collection, Continuous Quality Improvement, Patient Education, Community Outreach
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Directed all daily bar operations in a high-volume sports bar, ensuring exceptional guest service and efficient workflow.Recruited, trained, coached, and supervised bartenders and front-of-house staff while maintaining h…
Skills: Bar Management, Staff Training, Inventory Management, Cost Control, Cocktail Development
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Operations Coordinator Nurse - Evanston Full time Days
Evanston, Illinois, United States · On-site
$38/hr–$61/hr
Mid level$25M raised
Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As…
Skills: Nursing, Staff supervision, Operations management, Patient care, Scheduling
The Quality Coordinator collaborates with interdisciplinary teams to define, measure, and analyze patient safety and quality issues. They are responsible for leading improvement projects, managing committee meetings, and performing medical record reviews to identify opportunities for better patient care outcomes.
Requirements
Candidates must hold a Bachelor’s degree in Nursing or an Allied Health profession, or a Master’s degree in a healthcare-related field. At least one year of experience in a healthcare setting and proficiency with clinical databases and performance improvement tools are required.
Full job description
Company Description
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?
Job Description
The Quality Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Under guidance of a Quality Director, the Quality Coordinator participates with interdisciplinary clinical groups to define, measure and analyze quality and patient safety issues and practice concerns on behalf of quality committees. Defines, collects, analyzes and presents data cogently to identify trends. Participates in and may lead improvement activities utilizing DMAIC, Lean, and other performance improvement tools as appropriate. Applies knowledge of professional standards, current research, best practices, and interdisciplinary collaboration to advance problem analysis and resolution. Participates in developing policies, procedures and standards advancing clinical quality measurement.
Responsibilities:
Develops strong working relationships with quality committees and teams
Provides exceptional customer service and interpersonal engagement with all levels of medical and hospital staff, as well as patients/families/visitors as relevant
Consistently meets target timelines on projects and achieves measurable results for committees, scorecards and projects
Collaborate with operational and medical leadership to identify, develop and implement successful communication, education, and process solutions to engage staff and produce improved processes and outcomes.
Perform medical record reviews and other data collection activities that assist in identifying potential quality issues and opportunities for improvement in patient care services.
Participate or lead quality committees and improvement projects.
Facilitate committee meetings, including development of meeting minutes, reports, dashboards, and related correspondence.
Research and develop quality measurement, evaluation and improvement approaches.
Qualifications
Required:
Bachelor’s Degree in Nursing or an Allied Health Profession, or a Master’s Degree in a healthcare related field
1+ years of work experience in a healthcare setting
Relevant computer skills (Excel, PowerPoint, Word, electronic medical records, clinical databases)
Effective leadership, facilitation, collaboration and communication (oral, written) skills.
Strong writing and presentation skills, good organizational skills, and excellent critical thinking skills.
Preferred:
Medical record review/abstraction experience
Working knowledge of performance improvement methodologies (i.e. DMAIC), analytic tools and methods
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
Job Shift: Day Job (1st)
Salary Range Minimum : $25.31
Salary Range Maximum: $37.97
Compensation: USD 25.31 - USD 37.97 - hourly
Related keywords
Quality CoordinatorHealthcarePatient SafetyDMAICLeanPerformance ImprovementClinical QualityMedical Record ReviewData CollectionDashboardsAccreditationRegulatory StandardsNursingAllied HealthExcelPowerPoint
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care. It encompasses the research, teaching, and patient care activities of the academic medical center. Sharing a commitment to superior quality, academic excellence and patient safety, the organizations within Northwestern Medicine comprise a combined workforce of more than 33,000 among clinical and administrative staff, medical and science faculty and medical students. Northwestern Medicine is comprised of more than 200 locations throughout the region, with five Northwestern Medicine hospitals ranked among “America's Best” by U.S. News & World Report, 2025 – 2026, our legacy of better medicine continues. What makes us better, makes you better.®
Offices: 251 E Huron St, Chicago, Illinois 60611, US · 300 Randall Road, Geneva, Illinois 60134, US · 25 N. Winfield Road, Winfield, Illinois 60190, US · 660 N Westmoreland Rd, Lake Forest, Illinois 60045, US · 1 Kish Hospital Dr, DeKalb, Illinois 60115, US
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