Location: Elberton - Store 65: 903 Elbert St. Elberton GA 30635 Why Ingles Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain wit…
Skills: Customer service, Retail management, Cashiering, Team leadership, Scheduling
Location: Elberton - Store 65: 903 Elbert St. Elberton GA 30635 Requisitos Candidatos ideales poseerán habilidades interpersonales y de comunicación que los dejara proveer servicios excepcionales al cliente mientras mant…
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Full-time
high school
Weekly pay, Direct deposit, Medical insurance, Dental insurance, Vision insurance, Life insurance
Posted 9d ago
Apply by Aug 29
~40 hrs/week
Responsibilities
The Customer Service Manager is responsible for supervising front-end operations and ensuring high standards of customer service. This role involves managing staff schedules, handling complex sales transactions, and maintaining efficient store front-end performance.
Requirements
Candidates must have previous cashier or front-end experience and be at least 18 years of age. Strong customer service skills, flexibility, and the ability to perform basic math are required for this role.
Full job description
Location: Elberton - Store 65: 903 Elbert St. Elberton GA 30635
Why Ingles
Ingles Markets has a place for everyone! Ingles began in 1963 as a single supermarket and has since grown into a regional grocery store chain with just under 200 retail locations operating in 6 southeastern states, a 1.6-million-square foot distribution center, two truck fleets, and a milk processing plant. Find your path - growth opportunities abound, and Ingles loves to promote from within!
At Ingles, we work as a team to provide our customers with a warm, hometown shopping experience - and your role is essential to making that happen. While all associates share a variety of responsibilities, our greatest pride comes from greeting customers with a smile and offering helpful service. Join a company that values leadership, safety, and customer satisfaction. Ingles is committed to your growth, offering training, development opportunities, and a supportive work environment. If you're ready to advance your career in retail management, we’d love to hear from you!
Opportunity
The Customer Service Manager is responsible for providing and maintaining high standards of customer service in the store’s front-end operations. This position is responsible for supervising and directing all front-end activities and operations.
Key Responsibilites
Provide exceptional customer service by greeting customers within 10 feet, responding to questions, and assisting cashiers promptly.
Ensure proper bagging procedures and carryout service for purchases, especially orders over $100, in accordance with the 100 @100 policy.
Open additional registers whenever three or more customers are in line to minimize wait times.
Create and enforce effective work schedules for front-end personnel to meet business volume and traffic needs.
Assist with all types of sales transactions (e.g., Accounts Receivable, Food Stamps, WIC, coupons, checks, gift certificates, gift cards) in strict compliance with company policies.
Process Western Union and Money Order transactions.
Keep store management informed of pricing issues, register or scale malfunctions, and items missing from POS files.
Handle refunds, overrings, overrides, check approvals, cash pickups, and change-order requests, as needed.
Enforce dress code and monitor breaks per company and federal guidelines.
Ensure associates do not eat or drink at registers and that return-to-stock items - especially perishables - are handled promptly.
Use override key only in compliance with company policy.
Requirements
Exceptional customer service skills.
Previous cashier or front-end experience is required.
Must be flexible and able to adapt to changing needs especially during times of high volume and/or stress.
Must be able to read and do simple math problems.
Wants to be part of a team in a fast-paced environment
18 years of age or older
Benefits
Weekly pay with direct deposit
Medical, dental, vision, life, and disability insurances
Since 1963, Ingles Markets, Inc. has been Western North Carolina's leading local supermarket. Ingles is a publicly held, locally owned company with over 200 retail locations operating in 6 southeastern states including Alabama, Georgia, Tennessee, Virginia, and the Carolinas.
Mr. Ingle’s commitment to our associates, customers, and communities has been our guiding motivation. Our dedicated workforce has risen to the challenge of meeting our goals, today, and as we proceed into the future. Our company standard couples old-fashioned values with progressive vision.
Offices: 2913 US HWY 70 W, Black Mountain, NC 28711, US
How much do Management & Leadership jobs in Georgia pay?
Based on 3947 listings with disclosed salaries, most management & leadership jobs in Georgia pay between $68k–$189k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Georgia right now?
There are currently 17,495 open management & leadership positions in Georgia listed on Clera. New openings are added daily as companies post roles.
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Are there remote or hybrid Management & Leadership jobs in Georgia?
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