Account Manager, Special Servicing and Loan Workouts
Vancouver, British Columbia, Canada · Hybrid
$85k–$100k/yr
Mid level
Who Are We? At CMLS Financial, we strike a unique balance: the financial strength of a 50-year industry leader with the energy of a dynamic, fast-paced firm. Growth & Exposure: With over $45 billion in assets under admin…
Account Manager, Special Servicing and Loan Workouts
Vancouver, British Columbia, Canada · Hybrid
$85k–$100k/yr
Mid level
Who Are We? At CMLS Financial, we strike a unique balance: the financial strength of a 50-year industry leader with the energy of a dynamic, fast-paced firm. Growth & Exposure: With over $45 billion in assets under admin…
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Account Manager, Special Servicing and Loan Workouts
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$85k–$100k/yr
Full-time
bachelor degree
Comprehensive Health Coverage, Dental Coverage, Vision Coverage, 100% Drug Coverage, Health & Wellness Spending Account, Paid Time Off
Posted 1d ago
~40 hrs/week
Responsibilities
The role involves managing monthly CMHC and investor reporting while maintaining comprehensive documentation for default and special loan files. You will act as the operational backbone of the unit, coordinating with legal counsel and supporting the preparation of credit memos and underwriting analysis.
Requirements
Candidates need 2+ years of experience in mortgage servicing, credit analysis, or loan workouts, along with functional Excel proficiency. A working knowledge of mortgage legal frameworks and security documentation is required.
Full job description
Who Are We?
At CMLS Financial, we strike a unique balance: the financial strength of a 50-year industry leader with the energy of a dynamic, fast-paced firm.
Growth & Exposure: With over $45 billion in assets under administration, our "booming" business means you gain high-level exposure and real opportunities for career advancement.
Supportive Culture: We are professional yet enjoyable. We provide a challenging environment supported by a team that wants you to succeed.
National Reach: Work with Canada's most prominent banks, investment managers, and pension funds from a platform with offices coast to coast.
Work Location
This is a hybrid role open to candidates in Vancouver, BC.
Why We Are Hiring
Commercial real estate default volumes are at historic highs, and CMLS Financial's Special Servicing team is at the centre of the action. As market conditions have intensified, so has the complexity and volume of files requiring close attention — from enforcement proceedings to loan restructuring to investor reporting obligations.
We are building out a dedicated Special Servicing and Loan Workouts unit and are looking for a sharp, organized Account Manager to anchor it. This role is a foundational hire: you will help establish how the team operates, bring structure to a fast-moving environment, and grow alongside the function as it scales.
What You'll Be Doing
Run monthly CMHC reporting and investor reporting independently, ensuring accuracy and timely delivery to internal and external stakeholders
Maintain comprehensive case documentation for all default and special loan files, so the team always has a clear, current record of where each file stands
Keep the team organized across active files, escalation timelines, and regulatory obligations — you are the operational backbone of the unit
Support preparation of credit memos and approval recommendations for default and program loans, including updated underwriting analysis
Coordinate with legal counsel, internal teams, and external stakeholders as files move through enforcement or restructuring proceedings
Track and flag emerging risks or deadlines across the portfolio so nothing falls through the cracks
Contribute to process improvement efforts that increase transparency, consistency, and reporting accuracy across the team
What You Bring
2+ years of experience in mortgage servicing, credit analysis, loan workouts, or collections
Working knowledge of mortgage legal framework, loan agreements, and security documentation, with comfort interacting with legal counsel
Functional Excel proficiency: you can work with spreadsheets, build reports, and handle the data demands of a reporting-heavy role
Strong organizational and documentation habits: you naturally bring structure to ambiguous situations
Excellent written and verbal communication skills, with the ability to communicate clearly across internal teams and external parties
Ability to manage multiple priorities and deadlines independently in a fast-paced environment
Nice-to-Have
Commercial mortgage servicing or default management experience
Familiarity with CMHC-insured loans, CMBS structures, or institutional lending programs
Experience preparing or reviewing credit memos, loan modification proposals, or restructuring recommendations
University degree in Business, Finance, Accounting, or Real Estate
This Role Might Be for You If
You are the kind of person who instinctively creates order out of chaos: you notice when something isn't documented and fix it without being asked
You enjoy understanding the full picture, not just completing tasks — you want to know why a loan is in default, not just how to fill in the report
You work well autonomously and are comfortable figuring things out once you understand the business context
You thrive in an environment where the work is complex, consequential, and always evolving
Interview Process
Recruiter Screen (30 min): A quick intro call to learn about your background and give you a real picture of the role.
Discovery Call (30 min): A conversation with the hiring manager to dig into your experience and assess mutual fit.
Take-Home Case Study: A chance to showcase your skills through a practical exercise relevant to the role.
Case Study Interview (60 min): A deep dive into your submission, with time to get to know some team members and ask about the role and company.
Final Non-Technical Interview (60 min): You'll meet with the recruiter and two additional stakeholders for a final conversation before a decision is made.
Offer Stage: Pending successful background and role-specific vetting checks, you’ll receive a formal offer to join the team.
Supporting Your Life at CMLS
Comprehensive Health Coverage: Top-tier extended health, dental, and vision coverage, featuring 100% drug coverage.
Health & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs.
Generous Paid Time Off: 4 weeks of vacation plus 8 personal floater days.
Retirement Savings: Access to a group RRSP/DPSP plan featuring competitive company-matching contributions.
Telemedicine Services: Access via Dialogue and coverage for licensed practitioner services.
Family Support: Robust Maternity and Parental Leave Top-Up programs.
Equal Opportunity Employer
CMLS Financial is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified candidates, including Indigenous peoples (First Nations, Inuit, and Métis), persons with disabilities, women, and members of visible minorities and LGBTQ2+ communities.
Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
Ready to Join Us?
We value your interest in CMLS Financial. We review applications immediately and will continue until the position is filled. While we thank all applicants for their time, please note that we will only contact those selected for an interview.
Nesto Hypermarket is a well-known name across homes in the Gulf region. Founded by Mr. K P Basheer, Chairman of Western International Group in 2004 and led by Managing directors Mr. Siddique Pallolathil, Mr. Jamal Kp, and directors Mr. Nawas Kp, Mr. Noufal Kp and Mr. Athif. Nesto has been one of the fastest growing retail chains in the Gulf Cooperation Council (GCC) locations.
The Group’s tagline – ‘Nesto, all that you need’ – represents the company’s vision of being a one-stop shop for the people in the region. It caters to the multi-ethnic community residing in all its locations and therefore, stocks a huge amount of international products besides the locally manufactured items. With its headquarters in Ajman, the company has 100+ outlets in the GCC locations and employs over 10000 people of various nationalities.
How many Legal jobs are open in Vancouver, Canada right now?
There are currently 120 open legal positions in Vancouver, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Legal roles in Vancouver, Canada?
Companies currently hiring include Clio, Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL), McCarthy Tétrault, Rimkus, Aviso Wealth, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Legal jobs in Vancouver, Canada?
Yes — 84 of the 120 open legal positions offer remote or hybrid work (5 remote, 79 hybrid).
How do I apply for Legal jobs in Vancouver, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.