Mandaluyong, Metro Manila, Philippines · Hybrid
DIRECTLY REPORTS TO: Head of Customer Success Management MAIN AREA OF RESPONSIBILITY: As an Enterprise Customer Success Manager, your responsibility is to ensure our largest and most strategic clients realize the full va…
Skills: Account Management, Customer Success, SaaS, Product Adoption, Strategic Planning
Mandaluyong, Metro Manila, Philippines · Hybrid
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that…
Skills: Payroll tax compliance, Tax reconciliation, SAP Payroll, UKG Pro, ADP GlobalView
Mandaluyong, Metro Manila, Philippines · On-site
POSITION SUMMARY HR Coordinator II for HR Operations is a generalist role responsible for delivering end-to-end transactional and operational HR support across the employee lifecycle. This position is responsible for exe…
Skills: HR Operations, Employee Lifecycle Management, Preboarding, Offboarding, Purchase Requisition Processing
Mandaluyong, Metro Manila, Philippines · Hybrid
Directly Reports To: Manager of Professional ServicesMain Area of Responsibility: The Payroll Master is the Sprout Solutions industry expert for all payroll processes and industry best practice. The role is highly involv…
Skills: Payroll systems, Payroll administration, Timekeeping, Technical support, Client relationship management
Mandaluyong, Metro Manila, Philippines · On-site
Company Description Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We…
Skills: Training coordination, Sales training, Performance management, Data analysis, Stakeholder management
Mandaluyong, Metro Manila, Philippines · On-site
The candidate must have actual experience in payroll, compensation and benefits administration and policy making in a unionized environment. He/she should be familiar with SAP-HCM and SF, and should also have a keen inte…
Skills: Payroll Processing, Compensation Administration, Benefits Administration, Policy Making, Unionized Environment
Mandaluyong, Metro Manila, Philippines · Hybrid
If you are a People Data Operations Lead professional looking for an opportunity to grow your career, this gives you the chance to lead a team responsible for employee data operations and HR-related transactions within a…
Skills: HR systems, Data operations, Team leadership, Employee data management, Process improvement
Mandaluyong, Metro Manila, Philippines · On-site
Work Arrangement: 100% Onsite Schedule: Night / Graveyard Shift Account: Healthcare-Financial Account About The Role As a Trainer, you will play a pivotal role in training our new agents and collaborating with site leade…
Skills: Training, Facilitation, Classroom management, Virtual training, Adult learning principles
Mandaluyong, Metro Manila, Philippines · Hybrid
Instructional Design and Learning Experience Developer Req number: R8051 Employment type: Full time Worksite flexibility: HybridWho we are CAI is a global services firm with over 9,000 associates worldwide and a yearly r…
Skills: Instructional Design, Learning Experience Design, Articulate 360, Adobe Captivate, Adobe Creative Suite
Mandaluyong, Metro Manila, Philippines · Hybrid
Reports to: Senior People Operations Manager Scope: Philippines (primary), Thailand (support) About the Role We're looking for a Senior People Operations Specialist to be the driving force behind our day-to-day People Op…
Skills: People Operations, Employee Lifecycle Management, Payroll Administration, Employee Relations, Statutory Compliance
Mandaluyong, Metro Manila, Philippines · On-site
Reports to: Senior People Operations Manager Scope: Philippines (primary), Thailand (support) About the Role We're looking for a Senior People Operations Specialist to be the driving force behind our day-to-day People Op…
Skills: People Operations, Payroll Administration, Employee Relations, Statutory Compliance, HR Data Management
Mandaluyong, Metro Manila, Philippines · On-site
DIRECTLY REPORTS TO: Director of Alliance Management Employment Type: Full-Time, Specialist Level MAIN AREA OF RESPONSIBILITY: The Channel & Partnerships Specialist is responsible for operationalizing and scaling Sprout’…
Skills: Channel Management, Partner Enablement, Business Development, B2B SaaS, Sales Operations
Mandaluyong, Metro Manila, Philippines · On-site
DIRECTLY REPORTS TO: Director of Alliance Management Employment Type: Full-Time, Specialist Level MAIN AREA OF RESPONSIBILITY: The Channel & Partnerships Specialist is responsible for operationalizing and scaling Sprout’…
Skills: Channel Marketing, Partner Management, Business Development, B2B SaaS, Sales Enablement
Mandaluyong, Metro Manila, Philippines · Hybrid
TASKS Payroll & Customer Support Provide timely and professional support to clients via email, phone, chat, and online meetings. Assist clients with payroll-related inquiries, system navigation, payroll processing, statu…
Skills: Payroll Processing, Customer Support, Philippine Statutory Compliance, Troubleshooting, Analytical Skills
Mandaluyong, Metro Manila, Philippines · Hybrid
If you are a Team Leader Payroll Operations professional looking for an opportunity to grow your career, this gives you the chance to lead a team of payroll operations specialists supporting day-to-day U.S. payroll opera…
Skills: US Payroll Operations, People Leadership, Payroll Compliance, Full-cycle Payroll, Process Improvement
Mandaluyong, Metro Manila, Philippines · Hybrid
About the Project TSMG is supporting a large-scale Robotics AI data collection project that helps improve artificial intelligence and robotics systems through real-world video recordings. To support this initiative, we a…
Skills: Community Outreach, Participant Recruitment, Relationship Management, Scheduling, Interpersonal Communication
Mandaluyong, Metro Manila, Philippines · On-site
Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent— we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global le…
Skills: LMS Administration, Data Analysis, Power BI, API Integration, Excel
Mandaluyong, Metro Manila, Philippines · On-site
About the Role We are looking for a creative and data-driven Marketing Senior Analyst/Sr Analyst to support our talent brand strategy, drive marketing campaigns and serve as a key liaison to our global marketing teams an…
Skills: Employer Branding, Digital Marketing, Talent Brand Strategy, Content Creation, Project Management
Mandaluyong, Metro Manila, Philippines · Hybrid
Main Responsibility: Sprout Solutions is seeking a proactive and detail-oriented Junior Support Specialist to join our Customer Success team. This role will serve as the first point of contact for clients, addressing and…
Skills: Customer Support, Technical Troubleshooting, API Integration, Philippines Payroll Processing, SaaS Support
Mandaluyong, Metro Manila, Philippines · Hybrid
Main Responsibility: Sprout Solutions is seeking a proactive and detail-oriented Junior Support Specialist to join our Customer Success team. This role will serve as the first point of contact for clients, addressing and…
Skills: Philippines Payroll Processing, Customer Support, Technical Troubleshooting, API Integration, SaaS Support
Mandaluyong, Metro Manila, Philippines • Hybrid
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The Enterprise Customer Success Manager is responsible for ensuring strategic clients realize full value through product adoption and operational excellence. They will manage executive relationships, identify churn risks, and drive account growth through upsells.
Candidates must have 3-5 years of account management or customer success experience, preferably within the SaaS industry. Experience with HR and payroll systems is considered a strong advantage for this role.
DIRECTLY REPORTS TO:
Head of Customer Success Management
MAIN AREA OF RESPONSIBILITY:
As an Enterprise Customer Success Manager, your responsibility is to ensure our largest and most strategic clients realize the full value of their investment with Sprout. Your primary role is to ensure clients’ success by managing program initiatives around product adoption/maximization and operational excellence. Alongside this, establish executive relationships with all of the account’s stakeholders.
TASKS:
Account Plan Execution
Should gain deep understanding of the client’s strategic priorities, goals and key business objectives of each department level
Proactively identify performance gaps and other risks of churn
Increase account value through upsells and network expansion
Strong engagement with internal and external stakeholders
Manage cross-functional relationships with different client and Sprout stakeholders to execute account projects
Leverage Technology and Industry Experience
Must have excellent product knowledge to be able to recommend best practices on system usage/configuration to complement client’s business processes
Must study industry specific to clients to be able to understand trends and best practices to achieve process excellence
QUALIFICATIONS | COMPETENCIES:
3-5 years with account management/customer success experience in handling enterprise accounts
Has experience in the tech industry
30% remote work (face to face client meetings included)
Preferably has experience working in SaaS companies
Preferably has some experience in HR & Payroll.
The People-First AI Platform for Payroll, Compliance, and Work
Sprout is the People-First AI Platform for Payroll, Compliance, and Work. Built for Philippine businesses, we unify payroll, HR, compliance, and embedded financial wellness into one intelligent platform designed around people, not processes. Our AI is embedded directly into everyday workflows, helping teams reduce risk, improve accuracy, and make smarter decisions without losing the human side of work. Today, more than 2,000 companies and over 350,000 users trust Sprout to run compliant payroll and strengthen workforce management at scale.
Offices: Rockwell Business Center Building, North Tower, 9th Floor, Sheridan Street corner United Street, Mandaluyong, National Capital Region 1550, PH
There are currently 37 open human resources positions in Mandaluyong, Philippines listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sprout Solutions, RelianceUnited - a subsidiary of Unilab, Accenture, DuPont, Emerson, among others. Browse the listings above to see every active employer.
Yes — 20 of the 37 open human resources positions offer remote or hybrid work (2 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
