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Full-time
Professional growth opportunities, Career development, Global networking
Posted 1d ago
~40 hrs/week
Remote in Krakow, Lesser Poland Voivodeship, Poland
Responsibilities
The Learning Administrator manages the end-to-end administration of virtual and instructor-led training programs, including scheduling, logistics, and vendor coordination. They are responsible for maintaining accurate records, supporting stakeholders, and ensuring high levels of customer satisfaction through effective communication.
Requirements
Candidates must have experience in administration, customer service, or coordination roles with strong organizational and communication skills. Proficiency in Microsoft Office and the ability to work effectively across different time zones and cultures are essential requirements.
Full job description
Learning Administrator (Remote)
About GP Strategies
GP Strategies is a global leader in talent transformation, helping organizations improve workforce performance through innovative learning, technology, and consulting solutions. We partner with leading organizations across industries
including Financial Services, Insurance, Pharmaceuticals, Automotive, and Technology, delivering exceptional learning experiences on a regional and global scale.
We are looking for a highly organized and customer-focused Learning Administrator to join our Business Operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple stakeholders, and takes pride in delivering seamless learning events and training programs.This role requires working the EMEA time zone (9AM -5PM CET).
About the Role
As a Learning Administrator, you will support both clients and internal teams in the successful delivery of virtual and instructor-led training programs. You will manage the end-to-end administration of learning events, ensuring all logistics, resources, vendors, and communications are coordinated efficiently.
From scheduling courses and managing enrolment’s to arranging venues, facilitators, accommodation, catering, and training materials, you will play a critical role in creating an exceptional learning experience for participants and stakeholders.
Key Responsibilities
Support annual training and learning schedules across client programs.
Schedule, publish, and administer learning events and course enrolments.
Coordinate with trainers, guest speakers, venues, hotels, catering providers, print suppliers, and equipment vendors.
Prepare and issue joining instructions and learner communications.
Arrange travel and accommodation for facilitators and participants when required.
Respond to learner, client, and stakeholder inquiries via phone and email.
Monitor and achieve established Service Level Agreements (SLAs) and performance targets.
Maintain accurate records and administrative documentation.
Identify opportunities to improve processes and enhance service delivery.
Support internal teams, clients, and vendors across multiple regions and time zones.
What We're Looking For
Required Qualifications
Proficient written and spoken English.
Experience in an operations, administration, customer service, or coordination role.
Strong organizational and time management skills.
Excellent verbal and written communication abilities.
Good working knowledge of Microsoft Word and Excel.
Customer-focused mindset with strong attention to detail.
Ability to manage multiple priorities and work effectively under pressure.
Experience collaborating with cross-functional and virtual teams.
Strong problem-solving skills, resilience, and adaptability.
Comfortable working across different cultures and time zones.
Preferred Qualifications
Experience within the Learning & Development or Training industry.
Knowledge of Learning Management Systems (LMS).
Advanced proficiency in Microsoft Office applications.
Experience managing training logistics, events, or learning administration activities.
Demonstrated ability to identify and implement process improvements.
Why Join GP Strategies?
At GP Strategies, we invest in the growth and development of our people. Our Learning Administration teams have successfully progressed into roles such as:
Team Leader
Learning Consultant
Project Manager
Programme Manager
If you are looking for an opportunity to build a rewarding career within a global organization that values collaboration, innovation, and professional growth, we would love to hear from you.
Apply today and start your journey with GP Strategies.
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
In a world moving at the pace of AI, GP Strategies is The Learning Velocity Company™, amplifying your people’s potential at the speed of opportunity.
For 60 years, we’ve been home to the smartest minds in learning and development. Now we’re taking that expertise into the AI-first age, where organizations must learn continuously to stay current. Skills evolve in months, not years. Business strategies shift faster than traditional training cycles. Learning must keep up.
We help you learn at the pace your business demands—keeping capabilities current as needs evolve, serving up quality content when people need it, and matching business velocity with learning velocity. We deliver with speed that keeps pace with market change, relevance to your actual work and context, and quality that drives performance through a future-proof skills architecture.
Whether launching AI transformation, building skills-based capabilities, or enabling continuous learning, we are the trusted partner that leaders rely on to navigate transformation with confidence.
Offices: 11000 Broken Land Parkway, Suite 200, Columbia, MD 21044, US · Chamiers Road, Chennai, Tamil Nadu 600035, IN · 15 Fetter Lane, London, GB