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$90k–$95k/yr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Health Insurance, Paid Time Off, 401k Company Match, Free Basic Life Insurance
Posted 42d ago
Apply by Jun 25
~40 hrs/week
Responsibilities
Lead and control housekeeping operations to ensure hotel rooms and public spaces meet brand and financial standards. Manage staff through interviewing, training, and coaching while maintaining departmental expenses within budget.
Requirements
Requires at least two years of previous housekeeping supervisor experience. A high school diploma or equivalent is preferred.
Full job description
Overview
Opportunity: Director of Housekeeping
Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.
Potential Career Path
Area Director of Housekeeping – Assistant General Manager – General Manager
Essential Job Functions
Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maintain an effective inspection program for hotel rooms, public and other assigned areas.
Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
Observe and monitor staff performance to meet established productivity and cleanliness standards.
Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, and guest room safety).
Maintain positive working relationships with vendors and third-party contract labor.
Maintain departmental expenses in line with budget and forecasts.
Ensure compliance with brand standards, if applicable.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent preferred.
Two years previous housekeeping supervisor experience required.
Work Environment and Context
Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching.
HHM Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunties at this location, click here.
An upscale, boutique-style hotel located one block from Union Square subway hub and 14th Street corridor.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
2013
Headquarters
New York, New York
LinkedIn followers
1,007
Located one block from 14th Street and 1.5 blocks from Union Square Park, the Hyatt Union Square New York is a AAA Four Diamond hotel featuring 178 luxury, pet-friendly guest rooms, deluxe rooms and suites with options for a private terrace. A unique urban space that blends high design with natural elements, our building's historic facade and high ceilings provide a grand entrance for your arrival. Surrounded by a vibrant neighborhood filled with public art galleries, entertainment, shopping, restaurants and bars, you won’t need to go far to discover Union Square. You’ll also have access to public transportation to get you to other parts of Manhattan. During your stay, you’ll have access to the 24-hour Life Fitness™ Gym complete with top of line fitness equipment, complimentary towels, snacks and headphones. Prefer to be outside? Take a tour of the city May-October on one of our bicycles. If you’ve worked up an appetite, step into Bowery Road for farm-to-table American cuisine. Prepared by Chef Ron Rosselli, the flavorful and thoughtfully prepared dishes are inspired by local farmers. Seasonal produce from the nearby farmers market, Union Square Greenmarket, can be found in each dish. Need something a little stronger? Take a seat at the newly opened Bar Sella to try one of the handcrafted cocktails.
Offices: 134 Fourth Avenue, New York, New York 10003, US
How many Hospitality jobs are open in New York, NY right now?
There are currently 5,188 open hospitality positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in New York, NY?
Companies currently hiring include Compass Group, Domino's, Starbucks, Aramark Healthcare+, Union Square Hospitality Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in New York, NY?
Yes — 323 of the 5188 open hospitality positions offer remote or hybrid work (124 remote, 199 hybrid).
How do I apply for Hospitality jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.