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Full-time
Medical insurance, Dental insurance, Vision insurance, Disability insurance, Life insurance, 401(k) retirement match
Posted 9d ago
~40 hrs/week
Responsibilities
The Front Office Manager leads and develops the front office team to ensure operational excellence and deliver exceptional, personalized guest experiences. They are responsible for maintaining hotel standards, managing departmental budgets, and fostering a collaborative environment that supports guest satisfaction and safety.
Requirements
The ideal candidate is a passionate hospitality professional with strong leadership skills and the ability to thrive in a fast-paced environment. They must demonstrate a commitment to service excellence, effective team coaching, and the ability to manage hotel operations and safety protocols.
Full job description
Front Office Manager
The Front Office Manager plays a pivotal role in shaping the guest experience and setting the tone for every stay. As a key leader within the hotel, this individual champions our culture and values by creating a welcoming environment, fostering teamwork, and delivering exceptional service at every touchpoint.
This role is responsible for leading and developing the Front Office team, ensuring operational excellence while inspiring a guest-centric mindset. The ideal candidate is a passionate hospitality professional who thrives in a fast-paced environment, leads with creativity and accountability, and is dedicated to delivering personalized, intuitive service that exceeds guest expectations. By cultivating meaningful guest connections and driving service excellence, the Front Office Manager helps create memorable experiences that reflect the distinctive personalities of both AC Hotel and Moxy.
Uphold and role model the company’s values, while encouraging your direct reports to embody our values that drive collaboration, intuitive service, and trans local hospitality
Demonstrate passion and aptitude for all aspects of a guest’s experience, coaching your team to handle all guest interactions with the highest level of hospitality and professionalism
Encourage your team to find creative solutions in order to accommodate guest requests whenever possible
Serve as the tour guide for all hotel experiences a guest may encounter, following your intuition to uncover each guest’s likes or dislikes, enabling you to add a personalized touch that creates a special memory
Collaborate with and coach your team to complete the necessary activities for the day to ensure standards are achieved, ensuring an environment where associates feel supported and valued to exceed guests’ needs
Be knowledgeable in all matters related to the safety, security, satisfaction, and well-being of hotel guests and associates; responds swiftly and effectively in any hotel emergency or safety situations, and verifies all associates are trained and following proper emergency procedures
Maintain proper par on all operation supplies and departmental supplies while following the budget given to you by the General Manager
Act as a key partner with the General Manager and the operations leadership team, demonstrating a united front committed to providing the best possible guest experience
Actively participate in recruitment, training, scheduling, supervising, coaching, and motivation of all Guest
Services associates in order to create an environment that nurtures ideas and develops a future talent for succession planning in the department
Execute the delivery of property events to in-house guests and future guests
Foster open lines of communication within the department by helping to facilitate daily line ups, weekly leadership meetings, and monthly departmental all staff meetings to create a transparent dialogue amongst the team to voice ideas and concerns while addressing the department’s key priorities
Coach and mentor your team on the development of their skill set, fostering an environment of continuous growth; effectively use corrective action to address root causes of issues, course-correcting any missed opportunities
Partner with Housekeeping and Engineering department heads to ensure hotel facilities and rooms are maintained in optimal condition is emphatic about the smallest detail which may go unseen by the untrained eye
Monitor all reservation channels, verifying that detailed reservation information is collected and handled properly according to standards and protocol
Champion departmental and hotel-wide initiatives and best practices (e.g., Lobby Ambassador, and Manager on Duty programs) by ensuring you take the time to communicate, train, and coach associates on the purpose of each initiative
Maintain regular communication with the General Manager to provide updates, discuss plans, communicate needs, and align on priorities, understanding that flexibility with your responsibilities is paramount to support a successful operation
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Peachtree Group Hospitality Management is a best-in-class hotel management company that creates loyalty across all stakeholders – associates, guests, and owners. Our proprietary systems and processes maximize the financial performance and value of every asset, deliver efficiencies, and enable hotel teams to provide guests with an uncommon customer experience.
Peachtree delivers dedicated hotel management services for our own portfolio and extends that expertise to a growing number of owners as a third-party hotel manager. Peachtree Group Hospitality Management currently manages the performance of over 100 hotels, across 28 brands with 11k+ rooms managed and located in 23 states.
We leverage our team members' discipline-specific expertise to maximize the financial performance and value of every asset, including:
3rd Party Hotel Management Services
Hotel Operations
People & Culture
Sales Strategy & Execution
Revenue Management
Digital Marketing
Accounting & Finance
Opening & Transition Services
Food & Beverage Services and Development
Information Technology
Marketing & Brand Development
Training and Development
Offices: 3500 Lenox Road, Suite 625, Atlanta, GA 30326, US
hotel managementSales and Revenue3rd Party Management and ServicesMarketing and BrandingDigital Marketing Food and Beverage Services and DevelopmentOpening and TransitionsDevelopment and RenovationaPeople and CultureHotel Operations
Based on 1021 listings with disclosed salaries, most hospitality jobs in Texas pay between $50k–$94k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Texas right now?
There are currently 26,735 open hospitality positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Texas?
Companies currently hiring include Domino's, Starbucks, Compass Group, Aramark Healthcare+, Brinker International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Texas?
Yes — 431 of the 26735 open hospitality positions offer remote or hybrid work (283 remote, 148 hybrid).
How do I apply for Hospitality jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.