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$17/hr–$22/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, 401(k) with company match, Life insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Concierge is responsible for managing the guest experience from arrival to departure, including scheduling, retail education, and service rebooking. They must collaborate with the team to maintain spa operations while embodying the company's core values of kindness and integrity.
Requirements
Candidates must possess a high school diploma or GED and have strong interpersonal and multitasking skills. The role requires the ability to stand for full shifts, lift up to 25lbs, and work a flexible schedule including nights, weekends, and holidays.
Full job description
Description
Are you someone who performs intentional acts of kindness with the purpose of making the world a better place through in-person connection and intention!? If you answered yes, submit your application to learn more about the Concierge role and what it takes to be a milk + honey Daymaker!
At milk + honey, our Concierge plays a pivotal role in crafting exceptional experiences for our guests, ensuring they feel connected with warmth, care, and authenticity throughout their visit. By embodying our core values and delivering unparalleled customer service, the Concierge contributes to the atmosphere that defines the milk + honey experience, supporting our fellow Spa Partisans in creating moments of relaxation and rejuvenation.
Concierge Responsibilities (include but are not limited to):
Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure.
Educate guests on retail offerings, memberships and enhancements.
Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day.
Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon.
Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection.
Our Ideal Candidate is...
warm and welcoming
an active listener and multi-tasker
a brand ambassador
Work Hours and Compensation:
Concierges work a mixture of AM and PM shifts, including weekends and some holidays.
Compensation ranges from $17-$22 / $18-$22 per hour depending on experience.
Health + Financial Benefits
Comprehensive Insurance – Medical, dental, and vision coverage after 30 days (28+ hours/week)
Paid Time Off from Day One (28+ hours/week)
Plan for Your Future – 401(k) with company match after 6 months
Peace of Mind – Company-paid Life & AD&D insurance ($15,000 coverage)
Loyalty Rewards – Tenure bonus program for long-term team members
Exclusive Team Member Perks
Generous Product Discounts – 40% off retail, including 50% off retail of milk + honey products
Service Discounts – 15% off spa, salon, and medSPA services
Last-Minute Booking Perks – Up to 50% off spa services and 40% off salon services at select locations
Milestone Celebrations – Enjoy spa perks as you grow with us
Lifestyle + Extra Benefits
Referral Bonuses – Earn up to $500 for each qualifying employee referral
Wellness Perks – Discounted LA Fitness gym membership
Support for New Mothers – Return-to-work bonus up to $2,000 following maternity leave
Give Back – Paid volunteer time off to support your community
Why You’ll Love it Here:
Embrace Kindness: Work in a supportive environment where your well-being and the well-being of our guest come first.
Foster Connection: Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidence.
Integrity at Every Turn: Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standards.
Celebrate Inclusiveness: Join a diverse team where everyone’s unique style and perspective are celebrated.
Pursue Excellence: Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we do.
Ready to Apply? Submit an application through www.milkandhoneyspa.com/careers. If selected to move forward, one of our Talent Acquisition Partners will invite you to the next stage of the hiring process.
milk + honey holdings, llc is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Requirements
High school diploma or GED.
Experience in beauty, wellness or hospitality is preferred.
Must be able to stand for the full duration of scheduled shifts while remaining attentive to guest needs.
Efficient multitasking and organization skills.
Strong interpersonal communications skills and attention to detail.
Ability to use discretion with guest information.
Strong problem-solving capabilities.
Available to work nights, weekends and some holidays
Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism.
Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs.
Luxury spas and salons in Austin, Houston, Ft Worth, LA, and Chicago. Hyperclean products for the skin, body, and bath.
Industry
Wellness and Fitness Services
Company size
501-1,000 employees
Founded
2006
Headquarters
Austin, TX
LinkedIn followers
4,557
The pursuit of wellness is at the heart of milk + honey. We believe in wellness for our clients by treating their bodies and minds with nourishing spa and salon services. And we believe in holistic wellness for our employees too, which means providing a competitive salary, comprehensive medical benefits, continuing education, and paid time off.
Mission: We exist to help people relax and feel good. We provide a place where they can escape, nourish their wellbeing, and satisfy their self-care.
Offices: 100A Guadalupe Street, Austin, TX 78701, US · 9722 Great Hills Trail, Austin, TX 78759, US · 12901 Hill Country Blvd, D1-110, Bee Cave, TX 78738, US · 4715 South Lamar Blvd., Suite 104, Sunset Valley, TX 78745, US · 2800 Kirby Dr., Suite 230, Houston, TX 77098, US
massageskin caresalon servicesnail therapyand medical spaService IndustryWellnessBeauty
Based on 1030 listings with disclosed salaries, most hospitality jobs in Texas pay between $50k–$93k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Texas right now?
There are currently 26,686 open hospitality positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Texas?
Companies currently hiring include Domino's, Starbucks, Compass Group, Aramark Healthcare+, Brinker International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Texas?
Yes — 417 of the 26686 open hospitality positions offer remote or hybrid work (274 remote, 143 hybrid).
How do I apply for Hospitality jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.