SREE Hotels LLC is seeking an enthusiastic leader to fill the Assistant General Manager position at our Hilton Garden Inn hotel, located in Raleigh-Durham/Research Triangle Park area. As an Assistant General Manager you …
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$48k–$50k/yr
Full-time
Health Insurance, Dental Insurance, Vision Insurance, 401k Matching
Posted 32d ago
~40 hrs/week
Responsibilities
Assist in overseeing all hotel operations to ensure brand compliance, profitability, and high guest satisfaction. Responsibilities include managing staff training, scheduling, financial reporting, and resolving guest complaints.
Requirements
Requires at least 3 years of hotel supervisory or management experience, with Hilton Brand experience strongly preferred. Candidates must be flexible with work hours and possess strong interpersonal and organizational skills.
Full job description
SREE Hotels LLC is seeking an enthusiastic leader to fill the Assistant General Manager position at our Hilton Garden Inn hotel, located in Raleigh-Durham/Research Triangle Park area.
As an Assistant General Manager you will enjoy professional training & development, responsive corporate support, competitive pay, and an excellent benefits package that includes fully-paid health insurance after 3 years’ of service, dental & vision insurance and a matching 401K.
Primary Purpose
To assist in overseeing the hotel in all aspects of operations effectively, ensuring proper training of staff, compliance to brand standards, promoting high guest satisfaction and profitability.
Responsibilities
Provide vision for the staff by promoting company and brand standards.
Interview, hire and onboard new staff to meet the highest levels of guest service.
Ensure new associates participate in new-hire orientation and make sure all associates receive proper job-related training as well as participate in all required ongoing training requirements.
Schedule staff for appropriate levels of service that drive guest satisfaction yet maintain profitability
Fill in whatever capacity is needed when staffing levels are limited due to unexpected surges in occupancy, inclement weather, call outs or any other unforeseen reason.
Coach and mentor staff to facilitate high associate satisfaction
Process daily deposits and make collection calls to customers with direct billing approval.
Identify and take action to drive incremental revenue during high demand times through effective yield management.
Conduct daily and weekly inspections of the entire facility and work with other department leaders to ensure cleanliness and maintenance issues are addressed timely and effectively.
Review daily audit reports for accuracy and investigation of any irregularities.
Provide feedback to staff during staff meetings about a) guest survey scores, b) associate survey scores, c) financial goals/budgets, and d) operational issues to facilitate associate understanding and buy-in toward areas in need of improvement.
Interact with guests when there is a complaint and resolve it to their satisfaction.
Qualifications
At least 3 years of hotel supervisory or management experience required.
Hilton Brand experience strongly preferred.
Full operational knowledge of property management system.
Must be a positive role model for staff and co-workers with ability to identify and resolve problems timely.
Must be flexible in work hours to accommodate last minute changes in scheduling
Must be able to change tasks and adjust energy level needed to accommodate a fast paced environment.
Must have strong interpersonal skills to engage and interact with associates and guests
Must be detail oriented in supervising staff, inspection of facilities and completing assignments.
Job Setting and Physical Demands
Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, talk to customers on the phone, and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. The Assistant General Manager must be able to quickly maneuver to any location in the hotel. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements.
Disclaimer
This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed.
EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.
Charlotte, NC based hotel management & development company.
Operating 23 hotels across NC, SC, and OH.
Industry
Hospitality
Company size
201-500 employees
Founded
1980
Headquarters
Charlotte, NC
LinkedIn followers
2,908
Founded in 1980 by Ravi and Chandra Patel, SREE Hotels has evolved from humble beginning into an award winning hospitality ownership, development, and management group. For over 40 years, our entrepreneurial spirit, do it yourself attitude, and the unwavering drive to succeed has helped our family owned hotel management expand into new markets, build a stellar hospitality management team, and partner with major franchise brands. We're proud of our many successes throughout the years and look forward to many more!
How much do Hospitality jobs in North Carolina pay?
Based on 383 listings with disclosed salaries, most hospitality jobs in North Carolina pay between $45k–$85k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in North Carolina right now?
There are currently 9,879 open hospitality positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in North Carolina?
Companies currently hiring include Domino's, Aramark Healthcare+, Compass Group, Starbucks, Healthcare Services Group, Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in North Carolina?
Yes — 152 of the 9879 open hospitality positions offer remote or hybrid work (115 remote, 37 hybrid).
How do I apply for Hospitality jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.