San Antonio, Texas, United States · Hybrid
Role Overview Join our team at SafeRide Health as a Client Escalation Specialist. In this role, you will be responsible for overseeing health plan authorization approvals and resolving escalations from members and client…
Skills: Customer Service, Escalation Management, Problem Solving, Conflict Resolution, Communication
Fort Bend County, Texas, United States · On-site
Overview KidsCare Home Health is an ethical, therapist owned and operated home health company. We are seeking to immediately hire a Speech Language Pathologist. KidsCare provides therapy services to children with special…
Skills: Speech therapy, Pediatric care, Clinical evaluation, Receptive language skills, Expressive language skills
Plano, Texas, United States · On-site
Job Title & Specialty Area: Anesthesia Technician Department: Operating Room Location: Plano, TX Shift: Full Time, (4) 10 Hour Shifts or 5 (8 Hours Shifts) Job Type: On-Site Why Children's Health? At Children's Health, o…
Skills: Anesthesia equipment maintenance, Surgical equipment integration, Patient preparation, Intravenous assistance, Monitoring catheter assistance
San Antonio, Texas, United States · On-site
$78k–$164k/yr
Job Title: Power Platform Developer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Public Trust Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Trav…
Skills: Power Apps, Power Automate, Power BI, DAX, Power Query
Prosper, Texas, United States · On-site
Location: Medical Center-Prosper Department: Patient and Family Experience Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: The Family Support Services Manager provides leadership, program…
Skills: Child life practice, Staff leadership, Staff development, Program administration, Interdisciplinary collaboration
Austin, Texas, United States · On-site
Overview Looking for a career that makes a difference every day? Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great pla…
Skills: Skilled nursing, Patient education, Hospice care, Home health care, Clinical documentation
Corinth, Texas, United States · On-site
About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to l…
Skills: Interventional cardiology, Patient examination, Medical diagnosis, Treatment planning, Surgical procedures
Houston, Texas, United States · On-site
Position Summary PT-Stretch Specialists are responsible for supporting all members in championing happier, and healthier lives by building and nurturing relationships. They will provide branded Assisted Stretch and Recov…
Skills: Assisted stretching, PNF stretching, Contract-relax stretching, Recovery techniques, Hypervolt percussion
Austin, Texas, United States · On-site
Your future role at a glance Location: Austin, TX Facility: Ascension Seton Medical Center Austin Department/Specialty: CVOR Schedule: Full Time | Day 36 hours per week | 7am-7pm Monday-Friday with on call requirements. …
Skills: Surgical support, Sterile field maintenance, Cardiovascular instrumentation, Patient preparation, Surgical draping
Temple, Texas, United States · On-site
About Us Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to l…
Skills: Laboratory testing, Quality control, Equipment maintenance, Calibration, Troubleshooting
Randall County, Texas, United States · On-site
$70k–$76k/yr
We are hiring immediately for a School Nutrition Dietitian position. Note: online applications accepted only. Schedule: Monday to Friday Requirement: RD credentials Salary: $70,000 - $75,600 Depending on experience. We M…
Skills: Menu planning, Allergy management, Compliance auditing, Staff training, Nutrition education
Fort Worth, Texas, United States · On-site
$23/hr–$28/hr
Job DetailsLevel: ExperiencedJob Location: TOA-Fort Worth-Altamesa - Fort Worth, TX 76132Position Type: Full TimeEducation Level: High School/GEDSalary Range: $23.00 - $28.00 HourlyJob Category: Health Care Job Summary: …
Skills: Surgery scheduling, Insurance verification, Pre-certification, Customer service, EMR system
Fort Worth, Texas, United States · On-site
$23/hr–$28/hr
Job DetailsLevel: ExperiencedJob Location: Fort Worth, TX 76132Position Type: Full TimeEducation Level: High School/GEDSalary Range: $23.00 - $28.00 HourlyJob Category: Health Care Job Summary: Schedules any procedures w…
Skills: Surgery scheduling, Insurance verification, Pre-certification, Customer service, EMR system
Bryan, Texas, United States · On-site
$40k–$40k/yr
Job DetailsJob Location: Bryan, TX 77802Position Type: Full TimeSalary Range: $40,000.00 - $40,000.00 SalaryJob Shift: DayThis in-person position will support the marketing team of the company in executing strategies tha…
Skills: Marketing strategy, Community outreach, Event coordination, Digital marketing, CRM systems
Fort Bend County, Texas, United States · On-site
Overview KidsCare Home Health is an ethical, therapist owned and operated home health company. We are seeking to immediately hire a Speech Language Pathologist. KidsCare provides therapy services to children with special…
Skills: Speech therapy, Pediatric care, Clinical evaluation, Patient assessment, Caregiver training
Bryan, Texas, United States · On-site
$40k–$40k/yr
Job DetailsJob Location: Bryan, TX 77802Position Type: Full TimeSalary Range: $40,000.00 - $40,000.00 SalaryJob Shift: DayThis in-person position will support the marketing team of the company in executing strategies tha…
Skills: Marketing strategy, Community outreach, Event coordination, Digital marketing, CRM systems
Houston, Texas, United States · On-site
Overview KidsCare Home Health is an ethical, therapist operated home health company. We are seeking to immediately hire a Speech Language Pathologist Assistant. KidsCare provides therapy services to children with special…
Skills: Speech therapy, Pediatric care, Clinical treatment, Patient education, Caregiver education
College Station, Texas, United States · On-site
Job DetailsJob Location: Healthpoint ABC - College Station, TX 77845Position Type: Full TimeBASIC FUNCTION Serves as a member of the interdisciplinary population health care team Works collaboratively with staff to proac…
Skills: Population health management, Patient outreach, Care coordination, Motivational interviewing, Electronic medical records
Austin, Texas, United States · On-site
Your future role at a glance Location: Austin, TX Facility: Health Transformation Building Department/Specialty: Plastic and Hand Surgery Schedule: Day Shift | Monday - Friday 8:00a - 5:00p Life at Ascension: Where purpo…
Skills: Practice coordination, Staffing management, Payroll administration, Office correspondence, Invoicing
Perry County, Ohio, United States · On-site
$42k–$64k/yr
Job Description SummaryIn this learning focused role, the Biomedical Technician Apprentice will respond to service calls to evaluate, diagnose, perform repair and planned maintenance (PM) on basic biomedical equipment an…
Skills: Biomedical Equipment, Customer Service, Technical Communication, Problem Solving, Analytical Skills
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The Client Escalation Specialist oversees health plan authorization approvals and resolves complex escalations from members and clients. They also provide operational support, perform quality assurance monitoring, and relay critical insights to management to improve service delivery.
Candidates must have a high school diploma or equivalent and at least one year of experience in a call center leadership or escalation role. Strong communication, problem-solving, and conflict resolution skills are required, along with proficiency in call center software and quality monitoring tools.
Role Overview
Join our team at SafeRide Health as a Client Escalation Specialist. In this role, you will be responsible for overseeing health plan authorization approvals and resolving escalations from members and clients. Your customer service expertise and operational knowledge will help maintain high service standards while ensuring members can access the transportation services they need. You will act as a key escalation point for complex issues, partnering closely with internal teams such as Routing and Network to ensure timely and effective resolutions. This role requires strong communication skills, sound judgment, and the ability to manage sensitive situations with professionalism and empathy.
Primary Responsibilities
Customer Service & Escalation Support
• Serve as a resource for the call center team by answering questions, providing solutions, and handling member and client escalations.
• Communicate with members, transportation providers, and health plan partners as needed to ensure a seamless service delivery experience.
• Investigate and resolve complex service issues while maintaining a high level of professionalism and empathy.
• Relay critical operational insights and provide feedback to supervisors and managers to improve service delivery and operational efficiency.
Operational Support
• Oversee health plan authorization approvals to ensure accuracy and compliance with client requirements.
• Monitor escalated cases to ensure timely resolution and proper documentation.
• Perform Quality Assurance monitoring to maintain service standards and adherence to company policies.
• Create and distribute operational and escalation reports as needed.
• Identify trends, recurring issues, and opportunities for operational improvement.
• Perform other duties as assigned.
Minimum Qualifications
• High school diploma or equivalent required.
• One (1) year of experience in a call center leadership, escalation, or senior support role.
• Strong communication, problem-solving, and conflict resolution skills.
• Ability to work in a fast-paced environment while managing multiple priorities.
• Proficiency with call center software, workforce management applications, and quality monitoring tools.
• Must be authorized to work in the United States.
Preferred Qualifications
• Experience supporting healthcare, transportation, or health plan operations.
• Demonstrates a positive attitude and genuine empathy in interactions with members, clients, and transportation providers.
• Experience managing escalations or high-priority service issues.
• Some college or university coursework preferred (healthcare-related studies are a plus).
Why Join SafeRide Health
At SafeRide Health, our mission is to ensure transportation is never a barrier to care. By joining our team, you will play a meaningful role in helping members access the healthcare services they need while contributing to a collaborative and mission-driven environment.
We're not just improving transportation, we're transforming healthcare access.
SafeRide Health is a technology and services company dedicated to closing the gap between healthcare need and access through modern, scalable non-emergency medical transportation (NEMT). Built for Medicaid and Medicare Advantage populations, SafeRide combines proprietary technology, real-time eligibility, and a nationwide network of credentialed transportation providers to deliver reliable, compliant, and compassionate care access at scale. Trusted by the country's largest payers and provider organizations, SafeRide transforms transportation from a cost center into a strategic lever for outcomes, equity, and member experience. Learn more at saferidehealth.com.
Offices: 18302 Talavera Ridge, 300, San Antonio, Texas 78257, US
Based on 3827 listings with disclosed salaries, most healthcare jobs in Texas pay between $65k–$166k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 40,767 open healthcare positions in Texas listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, UTMB School of Health Professions, Aiken Regional Medical Centers, University of Texas Southwestern Medical Center, Tenet Healthcare, among others. Browse the listings above to see every active employer.
Yes — 3311 of the 40767 open healthcare positions offer remote or hybrid work (1312 remote, 1999 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
