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$80k–$100k/yr
Other
postgraduate degree
Medical Insurance, Dental Insurance, Vision Insurance, Short-term Disability, Long-term Disability, Pet Insurance
Posted 15d ago
~40 hrs/week
Responsibilities
The Lead Social Worker provides regional clinical and operational leadership, supervising a team of Social Workers while maintaining a direct patient caseload. They ensure regulatory compliance, oversee staff development, and coordinate psychosocial services across multiple healthcare units.
Requirements
A Master's degree in social work and a valid state license are required. Candidates should possess intermediate computer skills and a valid driver's license, with a preference for experience in healthcare or dialysis.
Full job description
Job DetailsJob Location: Corporate Maryland - Port Deposit, MD 21904Salary Range: $80,000.00 - $100,000.00 Salary/yearWhy work at Concerto? What is in it for you?
Clinical/Corporate Career Advancement
Medical, dental, vision, short- and long-term disability benefits
Pet Insurance
401k match of 50% up to 6% of salary
PTO
Paid Holidays
Discounts through Nectar
Employer Paid Employee Assistance Program
Who Are We?
Concerto Renal Services is an industry leader in sub-acute hemodialysis within a skilled nursing facility and/or long-term care facility. We are a rapidly expanding business with a simple mission: reimagining dialysis care, one community at a time. Our model focuses on ensuring those with end-stage renal disease receive the best possible care through a more convenient, centralized, continuous care model.
Why is this Role Essential?
The Lead Social Worker serves as a regional clinical and operational leader, providing direct patient care while overseeing Social Workers within their assigned region. This role ensures compliance, staff development, process implementation, and consistent delivery of high-quality psychosocial services across all assigned units. The Lead Social Worker acts as a liaison between frontline Social Workers and leadership teams, promoting operational excellence, regulatory compliance, and patient-centered care. Based on the existing Social Worker role, which reports to market leadership and supports psychosocial care planning and compliance, the SW Lead expands these responsibilities to include staff supervision and regional oversight.
What Will You Do?
Leadership & Staff Supervision
Supervise and support Social Workers within the assigned region. Conduct recurring one-on-one meetings with direct reports at least monthly. Host monthly or quarterly Social Worker team meetings. Conduct annual performance evaluations. Provide coaching, mentorship, and performance feedback. Conduct disciplinary meetings and corrective action discussions when necessary. Ensure direct reports maintain required competencies, annual training, and Concerto University requirements. Review and approve employee timecards, mileage reimbursement, and other approved expenses.
Regional Operations & Program Oversight
Maintain an active direct patient care caseload of approximately 50–75 patients. Create and manage monthly unit assignments for Social Workers. Ensure smooth implementation of new programs, workflows, and operational initiatives. Troubleshoot regional issues and escalate concerns to management as appropriate. Attend bi-weekly SW Lead meetings and other leadership forums. Cover units, patient care responsibilities, or meetings as operational needs require. Obtain and maintain out-of-state licenses when necessary to support regional coverage. Coordinate staffing and social work support for new unit openings and closures.
Recruitment & Workforce Planning
Assess staffing needs and identify vacancies within the region. Submit and monitor job requisitions through Paycom. Participate in interviewing, onboarding, and training of new Social Workers. Coordinate staffing plans for new den openings and expansion projects.
Quality Assurance & Compliance
Perform quarterly chart audits and compliance reviews. Review End-of-Month reports submitted by direct reports. Collect and submit monthly caseload reports for assigned team members. Monitor documentation compliance and adherence to CMS, state, and company standards. Attend monthly QAPI meetings and other quality-focused initiatives. Review physician compliance regarding CIPA completion and participation in Plan of Care (POC) meetings. Ensure appropriate follow-up and documentation of AKI patients in Salesforce. Monitor 2728 completion status and provide support to Social Workers as needed.
New Unit Openings & Facility Support
Participate in planning meetings for new unit openings. Coordinate social work staffing and service implementation for new facilities. Oversee PHI processes and obtain required laboratory information during unit openings. Coordinate and attend facility in-services related to new den openings. Assist with patient placement and continuity of care during unit closures.
Patient Advocacy & Escalation Support
Provide guidance and support for patient grievances and complaint resolution. Assist with complex patient behavioral concerns. Support management of potential involuntary discharges. Collaborate with Renal Network representatives and interdisciplinary teams as needed. Assist Social Workers with facilitating Plan of Care meetings when attendance barriers exist. Serve as a regional resource for complex psychosocial cases, ethical concerns, and patient advocacy issues.
Interdisciplinary Collaboration
Partner with Operations, Nursing, Physicians, and Facility Leadership to ensure coordinated patient care. Promote effective communication between Social Workers and interdisciplinary team members. Support regional initiatives focused on patient outcomes, regulatory compliance, and quality improvement.
QualificationsYou Might Be a Fit If You are…
Compassionate and Empathetic
A Critical Thinker and Problem-Solver
An Individual who Thrives in a Team Environment
An Individual with Excellent Communication Skills
Purpose-driven
What’s Required?
Master’s degree in social work. Healthcare or dialysis related background preferred. Must hold a valid state license; clinical not required. Unencumbered driver’s license. Intermediate computer skills and proficiency with MS Word, Excel, Outlook as well as becoming proficient with Concerto specific applications within 60 days of employment.
Physical Requirements & Work Environment
The role requires the ability to lift at least 20 pounds and maintain strong mental, visual, and auditory focus when interacting with patients, staff, and customers. The work environment is typical of a healthcare facility, featuring controlled temperatures and moderate noise levels, with potential exposure to infectious or contagious materials. Additionally, the position involves travel between different facilities, necessitating flexibility and mobility.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Related keywords
HemodialysisEnd-Stage Renal DiseaseCMS StandardsQAPICIPAPlan of CareSalesforcePaycomPatient GrievancesPsychosocial ServicesHealthcare AdministrationClinical OversightMS WordMS ExcelMS Outlook
Reimagining Nursing Home Dialysis
One Community at a Time
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2014
Headquarters
Lincolnwood, IL
LinkedIn followers
5,886
Founded by seasoned nursing home experts, Concerto understands the needs of nursing home operators. This knowledge, combined with a clinical team of leading dialysis specialists, has positioned Concerto as the industry leader in Nursing Home Dialysis and your preferred partner in care.
Approximately 70,000 skilled nursing facility (SNF) residents in the United States are diagnosed with end-stage renal disease (ESRD). Providing effective dialysis care to nursing home residents presents unique challenges for operators. The SNF population is highly decentralized, presenting various logistical challenges and necessitating innovation relating to technological integration, coordination of care, and clinical oversight. With Concerto's innovative model, these challenges are overcome, resulting in an improved process and healthier outcomes for SNF dialysis patients.
Offices: 4600 W Touhy Ave, Lincolnwood, IL 60712, US
Nursing Home Dialysis and Home DialysisHealth CareMedicalNursing and Residential Care
Based on 2387 listings with disclosed salaries, most healthcare jobs in Maryland pay between $64k–$158k per year. Individual offers vary with seniority, company size, and specialization.
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