Phoenix, Arizona, United States · Hybrid
$85k–$140k/yr
Role Summary/Purpose: The Senior Analyst, Customer Experience Analytics role will be responsible for owning analyses that drive measurable improvements in operational performance and customer experience. This role will p…
Skills: SQL, SAS, Python, R, Data Visualization
Boston, Massachusetts, United States · On-site
$94k–$123k/yr
The Litigation Management Associate is primarily responsible for auditing legal and litigation support vendor invoices, and educating panel defense counsel as to the Company's litigation management programs, but is also …
Skills: Legal Auditing, Litigation Management, Invoice Auditing, Vendor Management, Contract Negotiation
Boston, Massachusetts, United States · On-site
$105k–$115k/yr
Overview Opportunity: Assistant Director of Finance Manage the day-to-day operation of the accounting office and assist the property Director of Finance and Accounting in providing financial leadership to the business. P…
Skills: Financial Analysis, Financial Reporting, Budgeting, Forecasting, Audit and Control
Boston, Massachusetts, United States · Hybrid
$115k–$145k/yr
Why Great Gray? At Great Gray Group, we strive to set the bar for the retirement services industry. Our goal is to deliver advanced retirement solutions that combine our core fiduciary services with robust investment opt…
Skills: Financial Planning And Analysis, Budgeting, Forecasting, Variance Analysis, US GAAP
Chicago, Illinois, United States · Hybrid
$83k–$166k/yr
Company:Mercer Description: We are seeking a talented individual to join our Investment Research team at Mercer. This role will be based in Chicago or Boston. This is a hybrid role that has a requirement of working at le…
Skills: Due diligence, Quantitative analysis, Investment research, Financial analysis, Excel
Boston, Massachusetts, United States · Hybrid
$100k–$140k/yr
Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striv…
Skills: Credit Analysis, Financial Modeling, Financial Spreading, Corporate Finance, Risk Assessment
Boston, Massachusetts, United States · On-site
$45k–$60k/yr
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Security Master File Maintenance, Data Research, Quality Control, Problem Resolution, Bloomberg
Boston, Massachusetts, United States · On-site
$45k–$60k/yr
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Security Master File Maintenance, Data Research, Quality Control, Problem Resolution, Bloomberg
Boston, Massachusetts, United States · Hybrid
$78k–$141k/yr
The Analyst, Portfolio Management – Agriculture supports the development, implementation, and monitoring of client agriculture investment strategies. The role is expected to be a central analytical resource for the team,…
Skills: Financial Modeling, Portfolio Analytics, Investment Analysis, Advanced Excel, Power BI
Boston, Massachusetts, United States · On-site
$22/hr–$31/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Managed Care Billing, Insurance Authorization, Collections, Reimbursement Practices, Healthcare Billing Software
Pennington, Alabama, United States · Hybrid
$105k–$180k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Attention To Detail, Critical Thinking, Customer And Client Focus, Prioritization, Risk Management
Boston, Massachusetts, United States · On-site
$60k–$92k/yr
Job Description: Note: Fidelity will not provide immigration sponsorship for this position. The Role Provide advanced and diverse administrative support within Asset Management. This support will include: Provide all asp…
Skills: Calendar Management, Meeting Coordination, Travel Planning, Expense Reporting, Project Management
Boston, Massachusetts, United States · On-site
POSITION OVERVIEW: The Staff Accountant – Part-Time will manage the full-cycle accounts payable process for the corporate Fenway Sports Group entities, ensuring vendor invoices, expense reimbursements, and payments are p…
Skills: Accounts Payable, General Ledger, Month-end Close, Microsoft Excel, NetSuite
Plantation, Florida, United States · On-site
$119k–$207k/yr
Job Description: Our Opportunity Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets and pet parents as family and are obsessed with meeting their ne…
Skills: Payment Operations, Program Management, Payment Optimization, Cross-functional Leadership, Vendor Management
Auburn, Massachusetts, United States · On-site
$96k–$120k/yr
Position Summary: Reporting to the Controller, the position is responsible for performing and managing the day-to-day accounting functions within the organization. This position is essential to ensuring the highest level…
Skills: Construction Accounting, Financial Reporting, General Ledger Reconciliation, Payroll Tax Compliance, ERP Software
Waltham, Massachusetts, United States · On-site
$110k–$155k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our coll…
Skills: Compensation Analysis, Market Research, Advanced Excel, Data Visualization, Workday
Bengaluru, Karnataka, India · On-site
$212k–$333k/yr
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice an…
Skills: Transition Management, Shared Services, Global Business Services, Global Capability Centers, Change Management
Somerville, Massachusetts, United States · Remote OK
$19/hr–$28/hr
Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to ad…
Skills: Organizational Skills, Time Management, Written Communication, Verbal Communication, Microsoft Office
Phoenix, Arizona, United States · Hybrid
$104k–$150k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Product Management, SQL, Python, Tableau, Data Analytics
Boston, Massachusetts, United States · Hybrid
$161k–$258k/yr
About Ropes & Gray Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in th…
Skills: Business Development, Strategic Planning, Client Relationship Management, Project Management, Market Research
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The role involves owning end-to-end analytics to drive operational performance and customer experience improvements. Key duties include performing root-cause investigations, translating business questions into actionable recommendations, and communicating insights to senior leadership.
Requires a Bachelor's degree or equivalent experience in financial services, along with proficiency in statistical tools like SQL, SAS, R, or Python. Candidates must demonstrate the ability to analyze large datasets and translate ambiguous business problems into structured analyses.
The Senior Analyst, Customer Experience Analytics role will be responsible for owning analyses that drive measurable improvements in operational performance and customer experience. This role will partner cross-functionally and work closely with analytic leadership to solve complex problems and enable better strategic decisions on customer engagement. The ability to handle multiple projects at once, thrive in a fast-paced environment, and effectively communicate to leadership are critical to success in this role.
Own end-to-end analytics delivery: Translate business questions into analytic approach, build/validate datasets from disparate sources, perform analysis, and deliver actionable recommendations.
Lead root-cause investigations on operational performance shifts (e.g., increases in handle time, contact drivers, etc.).
Influence adoption: Align stakeholders on actions, quantify expected impact, and track realized results post-implementation.
Communicate insights effectively: Tailor messaging for senior leaders vs. working teams; present assumptions, limitations, and recommended next steps.
Proactively identify, analyze, and solve business problems with a focus on understanding the root causes.
Become a subject matter expert for data across multiple clients and warehouses.
Provide clear timelines, manage multiple parallel requests, and maintain a transparent prioritization approach.
Perform other duties and/or special projects as assigned
Bachelor's degree OR in lieu of a degree, a high school diploma and 3+ years of analytics experience in financial services, credit card and/or payments industries. Experience to include:
2+ year of experience in an analytics role with a focus on digital engagement analytics preferred.
1+ years of experience with statistical tools such as SAS, SQL, R, or/or Python
Comfortable analyzing large datasets in a warehouse environment.
Demonstrated ability to translate ambiguous business questions into structured analyses and recommendations.
Master’s Degree and:
At least 1 year of experience in an analytics role in financial services, credit card and/or payments industries.
1+ years of experience with statistical tools such as SAS, SQL, R, or/or Python
Comfortable analyzing large datasets in a warehouse environment.
Demonstrated ability to translate ambiguous business questions into structured analyses and recommendations.
Ability and flexibility to travel for business as required
Bachelor's degree in STEM or related quantitative field
Master’s Degree in STEM or related quantitative field
Analytics role in financial services, credit card and/or payments industries is strongly preferred.
SAS experience is preferred.
Strong written and verbal communication skills; able to tailor messages to technical and non-technical audiences.
Experience working with multiple source systems and enterprise data warehouses; comfortable navigating data lineage and definitions.
Strong data storytelling and visualization skills; able to translate complex analyses into clear insights and recommended actions.
Proven ability to influence and collaborate across cross-functional teams without direct authority.
Working knowledge of common analytics approaches (e.g., trend/variance analysis, segmentation, KPI design, root-cause analysis, A/B testing).
Strong organizational and project-management skills; able to manage multiple priorities independently and meet deadlines.
Experience structuring and executing complex analyses.
Comfortable operating in a fast-paced environment; able to deliver high-quality ad hoc analyses under tight timelines.
Ability to synthesize diverse inputs into practical recommendations and clearly articulate findings to business partners and senior leaders.
Proven understanding of the financial services / credit card / payments industry.
Familiarity with Net Promoter Score (NPS) and customer sentiment analytics, including interpreting feedback trends and translating insights into operational improvements.
The salary range for this position is 85,000.00 - 140,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.
Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.
Salaries are adjusted according to market in CA, NY Metro and Seattle.
Our Way of Working:
We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to your nearest Hub (either virtual or physical) for in-person engagement activities such as regular business or team meetings, training and culture events.
*Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.
You must be 18 years or older
You must have a high school diploma or equivalent
You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
When you join us, you’ll be part of an inclusive culture where your individual skills, experience, and voice are not only heard – but valued. Together, we’re building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow.
This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We’re proud to have an award-winning culture for all.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time
At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.
Offices: HQ, Stamford, Connecticut 06902, US · 950 Forrer Blvd, Kettering, OH 45420, US · 10840 Ballantyne Commons Pkwy, Charlotte, NC 28277, US · 222 W Adams St, Chicago, IL 60606, US · Hitech City Road, Hyderabad, TS 500081, IN
Based on 3468 listings with disclosed salaries, most finance & accounting jobs in Massachusetts pay between $73k–$194k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,056 open finance & accounting positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include State Street, Bank of America, TD, MassDEP, Fidelity Investments, among others. Browse the listings above to see every active employer.
Yes — 2304 of the 5056 open finance & accounting positions offer remote or hybrid work (443 remote, 1861 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
