Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitme…
Skills: Mortgage Loan Origination, Relationship Management, Conventional Loan Structures, Customer Service, Business Development
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Generate residential mortgage business by cultivating relationships with real estate professionals and leveraging internal leads. The role involves managing the mortgage application process and cross-selling deposit products to enhance customer value.
Requirements
Requires a bachelor's degree or equivalent experience and one to three years of relevant industry experience. Candidates must be able to obtain and maintain NMLS registration and possess a strong understanding of conventional loan structures.
Full job description
Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut, we are proud to lead the way in green values, sustainable energy financing, and charitable giving. Our commitment to operating in the best interest of our customers is matched by our dedication to fostering an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as the Best Place to Work and Best Local Bank. Join our team of dedicated and innovative individuals and be a part of our dynamic, successful organization. Let's make a difference together!
Summary:
PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas throughout Western Massachusetts. This role involves cultivating relationships with real estate professionals, builders, attorneys, and other referral sources, while also leveraging internal leads and past customer connections. The ideal candidate will consistently generate mortgage applications that lead to closed loans, actively participate in community and business development events, and deliver exceptional service throughout the mortgage process. Strong interpersonal skills, attention to detail, and a thorough understanding of conventional loan structures are essential. This position requires NMLS registration. This position includes a base salary and commissions structure.
Essential Duties and Responsibilities:
Consistently generate high-quality mortgage applications that result in closed loans, meeting or exceeding monthly production goals.
Proactively cross-sell deposit products to mortgage customers, enhancing overall customer value and deepening relationships.
Actively engage in community and industry events—including Realtor associations, expos, and chamber functions—to build visibility and drive mortgage volume.
Develop and execute a strategic annual market plan to identify and capitalize on growth opportunities within the bank’s footprint.
Provide timely and responsive service by following up on all customer inquiries and referrals within 24 hours.
Ensure full compliance with federal, state, and bank regulations by completing annual training and adhering to all service and operational standards.
Other duties as assigned.
Education and Experience:
Bachelor’s degree or an equivalent combination of education and experience
Requires the ability to obtain the National Mortgage Licensing System (NMLS) registration – must obtain said license after a period, to be determined by decision maker.
Must be able to successfully complete the registration process, which includes, and is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS License regulations and rules.
Computer Skills:
Knowledge of Microsoft applications, including Word and Excel
Experience utilizing laptop technology
Skills Required:
Excellent verbal and written communication skills, ensuring clear and professional interactions.
Strong interpersonal and customer service abilities, with a talent for building and maintaining client and business relationships.
High level of discretion and integrity, committed to protecting the financial privacy of clients, colleagues, and the organization.
Thorough understanding of conventional loan structures.
Willingness to travel to various banking center locations throughout region as needed and assigned.
Work Environment and Physical Demands:
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*Work location may vary due to business needs after employment. Frequent travel is required to and from various banking centers within reasonable distance and the PeoplesBank Executive Office in Holyoke, MA. Flexibility is essential for this role.
While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.
PeoplesBank is a leader in innovation, corporate responsibility, sustainability, and employee engagement. As the largest community bank in the market, we have a unique ability to help the communities we serve through volunteer efforts and millions of dollars in donations to charitable and civic causes. Our associates devote an average of 10,000 hours to volunteer work each year, and 74 of the bank’s associates have served on the boards of directors and committees of 54 nonprofit organizations in the area.
PeoplesBank is a mutual bank and therefore responsible to our depositors, employees, and the community. This organizational structure allows us to focus on the long-term viability of the bank and the best interests of our customers who are served through our convenient banking centers located in Massachusetts and Connecticut.
PeoplesBank | Real. Simple. Banking.
#bankatpeoples #peoplesbank #realsimplebanking
Member FDIC | Equal Housing Lender NMLS# 644060
Offices: 330 Whitney Ave, Holyoke, MA 01040, US · 314 High St., Holyoke, MA 01040, US · 1936 Memorial Drive, Chicopee, MA 01020, US · 1240 Sumner Ave, Springfield, MA 01118, US · 547 Memorial Avenue, West Springfield, MA 01089, US
How much do Finance & Accounting jobs in Massachusetts pay?
Based on 3743 listings with disclosed salaries, most finance & accounting jobs in Massachusetts pay between $74k–$195k per year. Individual offers vary with seniority, company size, and specialization.
How many Finance & Accounting jobs are open in Massachusetts right now?
There are currently 5,476 open finance & accounting positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Massachusetts?
Companies currently hiring include State Street, Bank of America, TD, MassDEP, Harvard Division of Medical Sciences, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Massachusetts?
Yes — 2504 of the 5476 open finance & accounting positions offer remote or hybrid work (460 remote, 2044 hybrid).
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