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$160k–$210k/yr
Full-time
Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Parental Leave, 401(K) Plan With Employer Matching
Posted 26d ago
~40 hrs/week
Remote in Arizona, United States, California, United States, Colorado, United States, Florida, United States
Responsibilities
Lead the end-to-end development of the Agentic AI platform and customer experiences, focusing on automating sales and service requests. Partner with engineering and OpenAI to design prompt strategies, evaluation frameworks, and deploy next-generation voice models.
Requirements
Requires 4+ years of experience in technical product management or forward deployed engineering at a fast-paced startup. Must possess deep technical curiosity for LLMs and a proven track record of scaling complex AI products to production.
Join a pre-IPO startup with capital ($240M raised), traction (5M+ customers), and runway (we’re profitable).
Impact: Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers. Work with partners like OpenAI to integrateJerry.ai services directly into the ChatGPT App and pioneer new model capabilities.
Accelerated career growth. We have a flat org chart, ambitious goals, and no shortage of opportunities for people who want more. You’ll also report directly to our COO, leading one of our most important growth levers.
Why we’re hiring this role:
Your car and your home are your most important assets, yet the experience of owning one is stuck in the 90s. Every part of the journey — buy/sell, insurance, maintenance, repairs — is fragmented, complicated, and expensive. Jerry.ai is building the first app to manage it all.
We launched car insurance in 2019 and became one of the top three brokers in the country. We got there in part because we were early on generative AI. Before off-the-shelf platforms existed, we built our own infrastructure to automate sales and service conversations. Today, that system handles a meaningful share of customer interactions end-to-end. The underlying technology is entirely homegrown.
That head start created real leverage. It also created real complexity. Prompts that power everything from the customer-facing chatbot to vehicle photo validation to back-office automation now live across six separate locations. There is no single source of truth, no unified platform, and no clear owner of where the next big bets — voicebot, computer use, consumer AI applications — belong on the roadmap. That is what you will own.
How you’ll make an impact:
You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month). Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry. Specifically:
Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
Who you are:
Technologist: You live and breathe AI. You read the release notes when a new model drops and you’ve already built your own custom workflows.
Systems Thinker: You are comfortable diving into technical conversations about API design and system architecture, translating complex concepts for any audience.
Experimenter: You think only in terms of what’s possible. AI is rapidly evolving, and you’re constantly tinkering and finding new capabilities that didn’t exist yesterday.
Data-Driven: You are familiar with SQL and comfortable diving into the data to answer your own questions and validate hypotheses.
Pragmatic: You can navigate technical tradeoffs and lead by example when implementing AI platform standards.
Ideal experience:
4+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
Passion and curiosity for AI systems including modern LLMs, etc.
Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.
While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.
Please note: Jerry.ai is only able to hire employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada. We cannot accept applications from candidates residing elsewhere at this time.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]
The successful candidate’s starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Your car and your home are your most expensive assets. And for most people, these aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey — buying, insuring, maintaining, repairing, selling — is fragmented, complicated, and expensive.
Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair or, worse, an accident, and help you sell at the best price when the time is right. That friend is Jerry.
Jerry is building the first AI agent to manage all your physical assets. We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace.
We've reached 5M+ customers, raised $240M+, and have been profitable since 2024. We're now expanding into home, motorcycle, RV, and beyond.
We’re fully remote with offices in Palo Alto, New York, Chicago, and Toronto.
Jerry is America's first and only AllCar™ app, on a mission to make car ownership affordable and accessible.
Industry
Software Development
Company size
201-500 employees
Founded
2017
Headquarters
Palo Alto, CA
LinkedIn followers
93,917
Total funding
$242M
Jerry is America’s first and only AllCar™ app. We’re redefining and radically improving all things car ownership.
When Jerry launched its car insurance compare-and-buy service in 2019, we forever changed the experience of shopping for car insurance. Today, we’re reimagining every step of car ownership to make it better, faster, and more affordable.
We’re committed to constantly innovating and improving our AI-powered AllCar™ app. From insurance and financing to maintenance and safety, we’ve got your back. Because we car.
Our AllCar™ app makes handling everything car easier with:
- PriceProtect™: Find shockingly good insurance rates from 50+ insurance companies
- GarageGuard™: Keep track of your vehicle to diagnose issues, send scheduled maintenance reminders, estimate repair and maintenance prices, and recommend trusted service providers
- DriveShield™: Become a safer driver by tracking your driving score and get rewarded with compelling safe-driving rewards
Jerry makes owning a car easier by putting car owners first. By perfectly combining AI with human agents, our AllCar™ app provides more customers quality service, faster. Jerry customers can do everything in the app, without making a single phone call (unless they want to!). With 5 million customers nationwide, Jerry is the #1 rated and most downloaded app in its category.
Led by serial entrepreneurs, tech alumni, and fintech, insurtech and auto experts, Jerry attracts people who are passionate about improving car ownership and saving Americans money, all while providing a seamless customer experience. We’re relentless, we’re moving fast, and it’s working. Jerry HQ is in Silicon Valley, with offices in Toronto and Buffalo, and remote team members in four countries. Ride with us.
Awards:
-Forbes/Statistica America’s Best Startup Employers, 2025
-YCombinator Top Companies List, 2023
-Art Agrawal named a Top 25 InsurTech CEO, 2022
Offices: 430 Sherman Ave, Suite 305, Palo Alto, CA 94306, US · 615 Yonge St, Toronto, Ontario M4Y 1Z5, CA · 210 Walnut St, B2-312, Lockport, New York 14094, US
Based on 7321 listings with disclosed salaries, most engineering jobs in New York pay between $80k–$210k per year. Individual offers vary with seniority, company size, and specialization.
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