Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing t…
Skills: Customer service, Merchandising, Cash handling, Loss prevention, Staff training
Marriott International Hotels, Inc.
Guest Environment Expert
Waterloo, Ontario, Canada · On-site
Entry level
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Skills: Housekeeping, Cleaning, Customer service, Attention to detail, Physical stamina
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Skills: Customer service, Food preparation, Health and safety compliance, Kitchen maintenance, Time management
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Skills: Social media management, Content creation, Graphic design, Video editing, Copywriting
Top Customer Solutions Developer II, Networking, Google Cloud (Mandarin)
Waterloo, Ontario, Canada · On-site
$152k–$221k/yr
Senior$26M raised
Minimum qualifications: Bachelor's degree in Science, Technology, Engineering, or equivalent practical experience. 6 years of experience in troubleshooting and advocating for customers' needs, triaging technical issues, …
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At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can br…
At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can br…
Skills: Administrative support, Customer service, Scheduling, Data entry, Record maintenance
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everythi…
Skills: Customer service, Retail sales, Cashier duties, Product knowledge, Communication
The Guest Attendant is responsible for assisting residents with the activities of daily living in a safe and caring manner. As a member of the nursing team, they support and encourage the residents to build self-esteem, …
Skills: Patient care, Customer service, Communication, Empathy, Relationship building
The Guest Attendant is responsible for assisting residents with the activities of daily living in a safe and caring manner. As a member of the nursing team, they support and encourage the residents to build self-esteem, …
Skills: Resident care, Activities of daily living, Customer experience, Relationship building, Empathy
As an Activity Aide you will be a part of a dedicated team that positively impacts the lives of the residents. This role will give you the opportunity to encourage socialization and enrich the lives of the residents by i…
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Scheduled duties include dusting, cleaning blackboards, glass, steel, stairs, and washrooms throughout the day. Unscheduled duties include carry a phone to receive client requests, responding to those requests, and being…
Skills: Cleaning, Dusting, Customer Service, Communication, Time Management
Cloud Technical Solutions Developer, Storage and Databases
Waterloo, Ontario, Canada · On-site
$150k–$217k/yr
Senior+$26M raised
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Manulife’s Insurance business unit is a leading provider of investment and insurance solutions that meet the diverse financial needs of Canadian families. In collaboration with independent Financial Advisors across the c…
Skills: Customer service, Communication skills, Relationship building, Problem solving, Organizational skills
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Skills: International logistics, Order management, Sales operations, Export documentation, Customer service
The Opportunity This is an exciting leadership opportunity for a customer-focused claims professional to lead, coach, and develop a team of Claims Contact Advisors while driving operational excellence and delivering exce…
Skills: Claims Adjusting, Contact Centre Management, Leadership, Performance Management, Coaching
Sr Representative, Auto Physical Damage- Sharing Economy
Waterloo, Ontario, Canada · Hybrid
$51k–$94k/yr
Mid level$329M raised
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Skills: Claims Handling, Auto Claims Management, Policy Interpretation, Fraud Investigation, Salvage And Subrogation
The Guest Attendant is responsible for assisting residents with the activities of daily living in a safe and caring manner. As a member of the nursing team, they support and encourage the residents to build self-esteem, …
Skills: Patient care, Customer experience, Relationship building, Communication, Empathy
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$18/hr–$20/hr
Full-time
Purchase discount program, Flexible schedules, Competitive pay, Online learning through Academy
Posted 13d ago
Apply by Aug 29
~40 hrs/week
Responsibilities
The Front Store Supervisor manages customer service functions, including cash operations, cashier supervision, and store merchandising. They are responsible for ensuring store policies, loss prevention standards, and health and safety requirements are strictly followed.
Requirements
Candidates should possess strong organizational, problem-solving, and time management skills, along with computer literacy. The role requires the ability to provide guidance to staff and maintain high standards of store housekeeping and customer service.
Full job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
Managing the customer service functions, including cash, cashiers and merchandising.
DUTIES & RESPONSIBILITIES:
HUMAN RESOURCES:
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
LOSS PREVENTION:
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
CUSTOMER SERVICE:
Ensures store employees present proper image to the public in accordance with Uniform Policy
Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
Promotes the CSI Survey
MERCHANDISING:
Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSM
GENERAL:
Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary
QUALIFICATIONS:
Planning, Judgement and Decision Making
Independent thinking as it relates to organizing store
Problem solving is essential to ensure customer satisfaction
EXPERIENCE:
Computer literate
Organized
Efficient time management skills
Knowledge of products and supplies
J2WFSM
J2WRTL
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$18.00 - $20.00 / 18,00$ - 20,00$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#FS #SDMR #ON
Related keywords
RetailFront Store SupervisorCustomer ServiceMerchandisingLoss PreventionCash ManagementInventory TrackingStaff TrainingHealth and SafetyStore OperationsProduct RotationCSI SurveyClerical DutiesBankingShoppers Drug Mart
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
How many Customer Service & Support jobs are open in Waterloo, Canada right now?
There are currently 313 open customer service & support positions in Waterloo, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Waterloo, Canada?
Companies currently hiring include OpenText, Manulife, WatSPEED at the University of Waterloo, Chartwell Retirement Residences, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Waterloo, Canada?
Yes — 78 of the 313 open customer service & support positions offer remote or hybrid work (6 remote, 72 hybrid).
How do I apply for Customer Service & Support jobs in Waterloo, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.