Ottawa, Ontario, Canada · Hybrid
$45k–$71k/yr
The Opportunity We are looking for a highly motivated Senior Claims Assistant to join our Subrogation team in a blended role. If you have a strong customer focus coupled with well-developed communication, organization, a…
Skills: Subrogation, Claims Handling, Negotiation, Analytical Skills, Customer Service
Waterloo, Ontario, Canada · Hybrid
$51k–$94k/yr
The Opportunity The Payroll Analyst is a key member of the Total Rewards team, responsible for delivering accurate and timely payroll services that support employees across the organization. Reporting to the Manager, Pay…
Skills: Payroll Processing, Data Validation, Payroll Compliance, Reconciliation, Journal Entries
Toronto, Ontario, Canada · Hybrid
$107k–$157k/yr
The Opportunity At Definity, we believe that a great employee experience is fundamental for all points throughout the employee lifecycle, and we’re committed to creating a positive, supportive, and engaging culture where…
Skills: Talent Management, Employee Experience Design, People Analytics, Project Management, Stakeholder Management
Toronto, Ontario, Canada · Hybrid
$107k–$157k/yr
The Opportunity The role will be supporting a systems modernization project to replace a current, end-of-life operating system with an AI-powered build that will shift to a cloud-based platform. The project will enable o…
Skills: Change Management, Strategic Planning, Project Management, Organizational Communication, Stakeholder Influencing
Waterloo, Ontario, Canada · Hybrid
$74k–$124k/yr
The Opportunity Join a forward-thinking procurement team that plays a critical role in supporting Definity’s Technology Services Organization. We’re looking for a strategic sourcing expert who thrives in a fast-paced, re…
Skills: Strategic Sourcing, Contract Negotiation, Vendor Management, RFx Process, Risk Management
Waterloo, Ontario, Canada · Hybrid
$59k–$109k/yr
The Opportunity Are you a strategic underwriter who thrives on building relationships and driving market growth? We are looking for a Senior Regional Underwriter to act as a key growth engine for our Commercial Underwrit…
Skills: Commercial Underwriting, Risk Assessment, Business Development, Strategic Planning, Negotiation
Toronto, Ontario, Canada · On-site
$107k–$157k/yr
The Opportunity This role plays a fundamental part within the Personal Insurance Portfolio Management team by co-leading the central analytical engine required to support Definity’s portfolio objectives. Reporting to the…
Skills: Portfolio Management, Financial Analysis, People Leadership, Forecasting, Stakeholder Management
Toronto, Ontario, Canada · On-site
$107k–$157k/yr
The Opportunity This role plays a fundamental part within the Personal Insurance Portfolio Management team by co-leading the central analytical engine required to support Definity’s portfolio objectives. Reporting to the…
Skills: Portfolio Management, Scenario Analysis, People Leadership, Financial Forecasting, Data Analysis
Toronto, Ontario, Canada · Hybrid
$59k–$109k/yr
The Opportunity The law clerk will be part of Definity’s Claims Litigation Unit and responsible for litigation clerking duties in that department. The successful candidate will work under lawyers’ direction and guidance …
Skills: Civil Litigation, Document Management, Pleadings Preparation, Affidavits of Documents, Legal Correspondence
Halifax, Nova Scotia, Canada · Hybrid
$45k–$71k/yr
The Opportunity Reporting to the Director, Business Development, this role is responsible for supporting day-to-day administrative operations while delivering a consistently positive and professional image of the company…
Skills: Administrative Support, Reception, Customer Service, Microsoft Office, Invoice Preparation
Canada · Hybrid
$44k–$81k/yr
The Opportunity Customer-focused Claims Specialist experienced in guiding customers through FNOL and managing commercial auto claims from intake to resolution. Known for delivering empathetic, accurate service while buil…
Skills: Claims Handling, First Notice of Loss, Commercial Auto Claims, Customer Service, Policy Interpretation
Toronto, Ontario, Canada · Hybrid
YOUR NEXT CO-OP PLACEMENT Work term: Fall 2026 Work term length: 4 months From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement …
Skills: Data Engineering, Python, Spark, Scala, SQL
Waterloo, Ontario, Canada · Hybrid
$45k–$82k/yr
The Opportunity The successful candidate will report into a Team Leader, CCA. You will be responsible for answering incoming inquiries that come through email or phone. We are looking for someone with a positive attitude…
Skills: Communication Skills, Customer Service, Problem Solving, Resolution Skills, Multi-tasking
Toronto, Ontario, Canada · Hybrid
$74k–$124k/yr
The Opportunity Reporting to the Manager, Enterprise Fraud, the Senior Data Specialist is a core member of the Enterprise Fraud Analytics team. This hybrid role bridges the gap between data engineering and data science, …
Skills: SQL, Python, Google Cloud Platform, BigQuery, Vertex AI
Waterloo, Ontario, Canada · Hybrid
$51k–$94k/yr
The Opportunity Reporting to the Leader, National Casualty and Bodily Injury Claims, you have a track record of progressively challenging claims handling. You will be accountable for the investigation, negotiation and se…
Skills: Claims Handling, Investigation, Negotiation, Settlement, Liability Determination
Waterloo, Ontario, Canada · Hybrid
$74k–$124k/yr
The Opportunity Reporting to the Leader, National Casualty and Bodily Injury Claims, you are a Claims professional with a track record of progressively challenging claims handling. You will be accountable for the investi…
Skills: Claims Handling, Bodily Injury Claims, Casualty Claims, General Liability, Litigation Management
Waterloo, Ontario, Canada · Hybrid
YOUR NEXT CO-OP PLACEMENT Work term: Fall 2026 Work term length: 4-month From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement w…
Skills: Microsoft Excel, Power Query, SQL, Python, Google Cloud Platform
Toronto, Ontario, Canada · Hybrid
$134k–$184k/yr
The Opportunity The Director, Product & Underwriting Innovation is a forward-thinking leader responsible for identifying, developing, and launching new products, services, and underwriting methodologies that will help de…
Skills: Product Management, Underwriting Innovation, Strategic Planning, Risk Segmentation, Advanced Analytics
Vancouver, British Columbia, Canada · Hybrid
$45k–$82k/yr
The Opportunity Reporting to the Team Leader, this role is responsible for investigating and settling first-party automobile claims, providing prompt and fair service to customers, and managing claims via telephone from …
Skills: Claims Investigation, Claims Settlement, Customer Service, Call Centre Operations, Keyboarding
Waterloo, Ontario, Canada · Hybrid
$59k–$109k/yr
The Opportunity We are seeking a highly driven technology professional to lead enterprise-wide efforts in vulnerability remediation, and platform risk management. This role will own the identification, prioritization, an…
Skills: Vulnerability Remediation, Platform Risk Management, Patch Management, Cloud Computing, Windows Server
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Support the operational backbone of national subrogation efforts by processing recovery cheques and maintaining detailed file records. Investigate claims to identify responsible parties and initiate settlement negotiations for property and auto losses.
Requires 2 to 5 years of office or claims handling experience and proficiency in MS Office and Oracle-based systems. A university degree, college diploma, or CIP designation is considered an asset.
The Opportunity
We are looking for a highly motivated Senior Claims Assistant to join our Subrogation team in a blended role. If you have a strong customer focus coupled with well-developed communication, organization, analytical, and interpersonal skills, we'd like to know!
Reporting to the National Subrogation Unit Team Leader, you will play a critical role in supporting our national team. In this expanded capacity, you will be supporting the operational backbone of our subrogation efforts across Canada - ensuring high-volume claims processes run smoothly - while also actively stepping in to investigate claims, identify responsible parties, and initiate recovery negotiations. These claims include personal and commercial property and auto losses received from claims offices across the country.
What to Expect
Act as an advocate for the team, increasing subrogation awareness and providing support to our claims partners across Canada.
What You Bring
Salary Range: $45,000-$70,900
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
This role requires successful clearance of background checks (including criminal checks and leadership references).
#LI-Hybrid
We're in it for good. | Présents pour la collectivité.
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.
Offices: 111 Westmount Road South, Waterloo, ON N2J4S4, CA
We're in it for good. | Présents pour la collectivité.
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity. * * * La Société financière Definity est la société mère de compagnies d’assurance de dommages parmi les plus établies et innovatrices au Canada, soit Assurance Economical, Sonnet Assurance, Family Insurance Solutions et la Compagnie d’assurance Petline. Definity est dévouée à faire évoluer l’assurance pour sa clientèle, ses équipes, son réseau de courtage et ses communautés. Nous promettons de fournir un environnement de travail collaboratif, ambitieux, valorisant et stimulant. Notre environnement inclusif vous permet d’innover avec vos collègues et de mettre en œuvre de meilleures façons de travailler. Nous investissons dans la croissance et le perfectionnement de nos gens et les aidons à s’épanouir. Grâce à nos options flexibles de travail hybride, notre programme de rémunération globale, notre régime d’actionnariat et l’accent sur l’équilibre travail-famille, vous évoluerez avec nous. Si vous souhaitez une carrière où votre point de vue sera reconnu, ne cherchez pas plus loin que Definity.
Offices: 111 Westmount Road South, Waterloo, ON N2J4S4, CA
