Toronto, Ontario, Canada · On-site
$56k–$58k/yr
About Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communit…
Skills: Residential Tenancy Act, Yardi, Microsoft Office, Customer Relations, Leasing Administration
Toronto, Ontario, Canada · On-site
$56k–$58k/yr
About Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communit…
Skills: Residential Tenancy Act, Yardi, Microsoft Office, Customer Relations, Leasing Administration
Toronto, Ontario, Canada · On-site
New York Fries is hiring a Front Liner at our 1800 Sheppard Ave. East, North York, On. M2J 5A7 location! New York Fries delivers a premium brand of french fries known for freshness, crispness and flavour. Every New York …
Skills: Customer Service, Cash Handling, Verbal Communication, Written Communication, Food Preparation
Toronto, Ontario, Canada · On-site
$60k–$80k/yr
Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners. We bring this to life through three promises: Our People Promise – To be a great place to w…
Skills: Leadership, Operational Excellence, Coaching, Talent Development, Budget Management
Hamilton, Ontario, Canada · On-site
$31/hr–$45/hr
Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers …
Skills: Mechanical Repair, Electrical Systems, Hydraulic Systems, Diesel Engines, Schematics Reading
Toronto, Ontario, Canada · On-site
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Team Collaboration, Communication Skills, Beverage Preparation
Toronto, Ontario, Canada · On-site
$60k–$80k/yr
Across Canada, VetStrategy is a network of veterinary practices united by a shared purpose: healthy animals, happy owners. We bring this to life through three promises: Our People Promise – To be a great place to w…
Skills: Leadership, Operational Excellence, Financial Acumen, Conflict Resolution, Talent Development
Hamilton, Ontario, Canada · On-site
$31/hr–$45/hr
Bercon Rentals Inc., is a family-owned and operated Canadian equipment rental company where every member of our team is empowered to make decisions that support customer success. We specialize in providing our customers …
Skills: Mechanical Repair, Electrical Systems, Hydraulic Systems, Diesel Engines, Schematics Reading
Toronto, Ontario, Canada · Remote OK
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thriv…
Skills: Customer Service, Active Listening, Multi-tasking, Time Management, Conflict Resolution
Toronto, Ontario, Canada · On-site
Some of what you will do Deliver exceptional customer service and enhance customer engagement and satisfaction.Drive sales in the furniture, technology and supplies areas of the store.Set and achieve sales and margin goa…
Skills: Customer Service, Sales, Communication Skills, Point Of Sale (POS), Merchandising
Toronto, Ontario, Canada · On-site
$18/hr–$20/hr
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. Why this role is important? SUMMARY: Managing t…
Skills: Cash Management, Merchandising, Staff Training, Loss Prevention, Customer Service
Toronto, Ontario, Canada · On-site
$17/hr–$18/hr
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Customer Service, Inventory Management, Stocking, Attention To Detail, Time Management
Toronto, Ontario, Canada · Hybrid
Join Teleperformance – Where Excellence Meets Opportunity! Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locati…
Skills: Consultative Selling, Digital Marketing, Google Ads, Relationship Management, Portfolio Management
Toronto, Ontario, Canada · On-site
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, yo…
Skills: Luxury Sales, Wardrobing, Styling, Client Relationship Management, Customer Acquisition
Toronto, Ontario, Canada · On-site
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Customer Service, Lead Generation, CRM Software, POS Systems, Google Workspace
Toronto, Ontario, Canada · On-site
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Sales, Home Styling, Customer Service, Visual Merchandising
Toronto, Ontario, Canada · On-site
$19/hr–$24/hr
POSITION SUMMARY Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dini…
Skills: Guest Relations, Customer Service, Telephone Etiquette, Table Management, Professional Communication
Toronto, Ontario, Canada · Hybrid
$55k–$65k/yr
Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. W…
Skills: Meeting Booking, Event Management, Compliance Approvals, CRM Management, Salesforce
Toronto, Ontario, Canada · Hybrid
We Are Social is a global social media agency with offices across North America (NA), EMEA, and APAC. This is a newly created player-manager role — you'll be hands-on every day, resolving tickets, managing endpoints, and…
Skills: IT Strategy, Jamf Administration, macOS Management, Google Workspace, Microsoft 365
Toronto, Ontario, Canada · On-site
Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for …
Skills: Supervision, Inventory Management, Hospitality Standards, Staff Training, Cash Handling
Toronto, Ontario, Canada • On-site
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Manage the rental process for vacant suites, including applications, credit checks, and tenancy agreements. Provide high-quality customer service to residents and coordinate building maintenance and contractor visits.
Requires knowledge of the Residential Tenancy Act and proficiency in Yardi and Microsoft Office. Candidates must have strong communication skills and a clear criminal and credit record.
About Concert Properties
Position Summary
Concert is continuing to grow in communities across Canada and we are looking for a talented professional to join the Concert Property Management team as a Resident Services Agent! Reporting directly to the Community Manager or Resident Services Manager, the successful candidate will support our rental office in the GTA, which provides administrative and rental services for our residential properties.
Key Responsibilities
Attend to the ongoing rental of vacant suites:
process suite rental applications
complete credit checks and other reference checks
complete and administer tenancy agreements.
Co-ordinate move in and move out of residents of the building, working with Maintenance staff on elevator scheduling, etc.
Conduct move in/out inspections
Assist with regular inspections of the building and suites.
Provide positive customer relations to the tenants, including handling of resident repair requests and resident issues.
In absence of the Community Manager, perform appropriate supervisory and administration duties when delegated by the Community Manager.
Ongoing liaison with contractors and other suppliers, assisting in coordinating their on-site visits.
Collect rental and other income as due from tenants and carrying out the associated prescribed banking procedures in a timely manner.
Assist with the issuing of late rent payment notices, eviction notices and other collection procedures.
Attend Landlord Tenant Board hearings as necessary.
Process invoices for payment;
order goods and services as required
maintain on-site records up to date and in good order.
Administer and participate in the fire and life safety operations and procedures required at the property.
Answer the telephone and email, filing and other related office duties.
Ensure that all contractors’ performance (work and customer service) meet Concert’s standards.
Required Knowledge & Skills
Knowledge of all governing legislation such as Residential Tenancy Act; Personal Information Protection Act, Building Code, Fire Code and Occupational Health and Safety.
Excellent oral and written communication skills.
Good working knowledge of computer applications such as Microsoft Office (Excel, Word, Outlook), Yardi.
Leadership and coaching.
Ability to multi-task and meet deadlines.
Clear criminal record and credit check.
This is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this position. The Resident Services Agent may be required to work at other rental office locations depending on workloads and staffing when required by the Property Manager or Regional Manager.
Building a people-first future. Creating resilient, inclusive and sustainable communities across Canada.
Since 1989, Concert Properties has been proudly developing, acquiring and managing real estate across Canada in pursuit of building a people-first future. We develop, own and manage rental apartments; develop condominium homes; and develop, acquire and manage industrial and office properties. Today we have grown to over $6.6 billion in assets under control. Owned by union and management pension plans and institutional investors representing over 200,000 Canadians, our vision is to create resilient, inclusive and sustainable communities across Canada.
Offices: 8th Floor, 1190 Hornby Street, Vancouver, BC V6Z 2K5, CA · 20 Wellington St E, Toronto, Ontario M5E 1C5, CA
There are currently 1,887 open customer service & support positions in Toronto, Canada listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Scotiabank, Shoppers Drug Mart, Loblaw Companies Limited, BMO, RBC, among others. Browse the listings above to see every active employer.
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