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Full-time
high school
Competitive Pay, Paid Time Off, Medical Plan, Dental Plan, Vision Plan, HSA
Posted 8d ago
~40 hrs/week
Responsibilities
The Coverage Coordinator is responsible for optimizing staff scheduling to ensure consistent and timely care for clients. This role involves collaborating with clinical and operational teams to align staffing resources with patient needs while maintaining high service standards.
Requirements
Candidates must possess a High School Diploma or GED and have strong communication and organizational skills. Prior scheduling experience and proficiency in MS Office and basic medical terminology are preferred.
Full job description
Full-time | On-site | Monday–Friday, daytime business hours
Job Summary
The Coverage Coordinator is responsible for coordinating and optimizing staff scheduling to ensure consistent, timely coverage for client care needs. This role partners closely with clinical and operational teams to align staffing resources with patient requirements, maintain continuity of care, and support a high-quality service experience. The Coverage Coordinator utilizes sound judgment, strong communication, and proactive problem-solving to address scheduling gaps, balance staff utilization, and respond to changing needs in a fast-paced environment. This position plays a critical role in supporting operational efficiency and reinforcing Angels of Care’s commitment to reliable, patient-centered care delivery.
Duties and Responsibilities
Must be capable of making a good first impression.
Great communication skills
Scheduling; effectively utilize nurses when assigning shifts
Demonstrates an ability to identify and solve problems; uses initiative and good judgment to reach quality decisions.
Demonstrates an ability to communicate effectively and express ideas clearly and actively listens.
Maintains an excellent rapport with clients and caregivers and effectively promotes harmonious interpersonal relationships.
Will exercise necessary cost control measures.
Will strive to maintain positive internal and external customer service relationships.
Must be able to demonstrate effective leadership skills.
Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
Must be able to be depended upon to plan and organize work effectively and ensure its completion.
Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
Will be expected to meet all productivity requirements.
Must be able to demonstrate team behavior and must be willing to promote a team oriented environment.
Is expected to represent the organization professionally at all times.
Must be able to demonstrate initiative, strive to continually improve processes and relationships.
Regular attendance required.
Will adhere to dress code policy at all times.
Education
High School Diploma or GED.
Experience
Prior scheduling experience preferred.
Computer skills including, but not limited to, MS Office, MS Excel and Scheduling program.
Basic medical terminology.
Interpersonal, organizational and communication skills.
Ability to carry out directions, to read and write.
Maturity and ability to deal effectively with the demands of the job.
Why Angels of Care
In addition to our great benefits, we offer a fun and supportive culture rooted in our values of Heart, Advocacy, Love, Outreach, and Speed (HALOS). At Angels of Care, you’ll have the unique opportunity to make an impact while working with dedicated, talented colleagues. We believe in fostering career advancement and providing opportunities for you to expand your skill set, take on new responsibilities, and grow alongside the company.
Competitive Pay
Paid Time Off
Medical, Dental, & Vision Plans with a generous contribution from AOC
HSA/FSA
Mental Wellness Benefits
401K
Discounts on Pet, Home, and Auto Insurance
And more!
U.S. Equal Employment Opportunity/Affirmative Action Information
Individuals seeking employment at Angels of Care Pediatric Home Health are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status.
Get your HALOS on! Celebrating 25 years of service.
Industry
Medical Practices
Company size
10,001+ employees
Founded
2000
Headquarters
McKinney, Texas
LinkedIn followers
10,353
We provide children and young adults in need with high quality home health care in a loving, caring and professional manner.
Angels of Care is a nurse owned and operated pediatric home health agency with experienced and knowledgeable staff serving the special needs community of Texas, Colorado, Florida, Arizona, North & South Carolina, New Mexico, and Pennsylvania.
Our company provides an array of home health services to pediatric clients including:
-Private duty nursing
-Skilled nursing
-Respite care
-Attendant care services
-Occupational therapy
-Physical therapy
-Speech therapy
-Respiratory therapy
-Family Caregiving Services
Today we employ more than 10,000 private duty nurses, skilled nurses, physical therapists, occupational therapists, speech therapists, attendants, and specialists. We care deeply for our communities and dedicate significant time and resources to local events and charities for families with special needs children and young adults. We currently serve Texas, Colorado, North Carolina, South Carolina, Florida, Arizona, New Mexico, and Pennsylvania.
Offices: 7300 State Highway 121, Ste. 700, McKinney, Texas 75070, US · 8001 S US HWY 75, Sherman, TX 75090, US · 13601 Preston Road, Suite 210W, Dallas, TX 75240, US · 120 Paragon Ln, St. 218, El Paso, Texas 79912, US · 500 Chestnut St, Ste. 801, Abilene, Texas 79602, US
Private Duty NursingSkilled NursingAttendant ServicesTherapy (OTPT & ST)Respite CareNursingHome Health CarePediatric Home HealthPediatric Nursing
How many Customer Service & Support jobs are open in Tampa, FL right now?
There are currently 3,537 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Starbucks, Hard Rock Hotel & Casino Ottawa, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampa, FL?
Yes — 507 of the 3537 open customer service & support positions offer remote or hybrid work (216 remote, 291 hybrid).
How do I apply for Customer Service & Support jobs in Tampa, FL?
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