Tampa, Florida, United States · Hybrid
Job Description: Job Description Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its missio…
Skills: EHR implementation, Behavioral health, SaaS, Clinical workflows, Project management
BJ's Wholesale ClubTampa, Florida, United States · On-site
$100k/yr
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Retail Operations Management, Profit and Loss (P&L) Management, Talent Development, Shrink Control, Merchandising
SeaWorld Parks & Entertainment, Inc.Tampa, Florida, United States · On-site
Seeking cheerful, exceptionally kind and dedicated female actors to create memorable, family friendly Princess Experiences In Person Auditions: Thursday, September 10th. Check in at 4 pm at Human Resources. 3605 E Bougai…
Skills: Acting, Improvisation, Character performance, Public speaking, Customer service
Wawa, Inc.Tampa, Florida, United States · On-site
$15/hr–$19/hr
As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first…
Skills: Customer service, Communication, Food preparation, Cash handling, Multitasking
Tampa, Florida, United States · Hybrid
$170k–$300k/yr
The Production Management Global Support Group Manager is a Senior Manager position within SMBF Services Production Management, specifically for the Funds Services business area. This role is critical to the Services Cli…
Skills: Production management, Resiliency, Recoverability, Change management, Risk management
Tampa, Florida, United States · On-site
Join Trulieve – Where Passion Meets Purpose If you're interested in being part of one of the nation's fastest-growing industries, Trulieve may be the perfect place for you. We are proud to be recognized on TIME's America…
Skills: Customer service, Cash handling, Product knowledge, Communication, Interpersonal skills
Tampa, Florida, United States · On-site
Requisition No: 882912 Agency: Children and Families Working Title: DISTRIBUTED COMPUTER SYSTEMS ANALYST - 60064876 Pay Plan: Career Service Position Number: 60064876 Salary: 45000 Posting Closing Date: 09/14/2026 Total …
Skills: Desktop support, Windows 10, Hardware troubleshooting, Software installation, Networking systems
Tampa, Florida, United States · On-site
$18/hr–$25/hr
Bathroom Installer / Remodeler Full-Time | Monday–Friday | No Weekends | Company Truck + Tools Provided Build a Career. Take Pride in Your Work. Grow With Us. Clearwater Shower Bath is growing, and we're looking for skil…
Skills: Construction, Remodeling, Carpentry, Plumbing, Home improvement
Tampa, Florida, United States · On-site
Job DetailsJob Location: Gettel Stadium Toyota - Tampa, FL 33614At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training f…
Skills: Customer service, Automotive industry knowledge, Lead management, Appointment scheduling, Relationship management
Tampa, Florida, United States · On-site
About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Account administration, Fiduciary management, Investment management, Estate settlement, Guardianship
Tampa, Florida, United States · On-site
Overview Overview: Imagine joining a team of dedicated professionals fully committed to bettering the investment universe for clients by actively supporting goals and visions for the future. At Fisher Investments, provid…
Skills: Client service, Financial services, Communication, Collaboration, Prioritization
Tampa, Florida, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Security management, Team leadership, Client relationship management, Emergency preparedness, Physical security protocols
Tampa, Florida, United States · On-site
Salary: $53,000/yr + Company Vehicle (Gas, Insurance, Maintenance Included) Strengthen Your Skills with our Operational Strength Program (OSP) At Avis Budget Group, we believe great leaders are built through investment w…
Skills: Leadership, Operations management, Customer service, Logistics, Team leadership
Tampa, Florida, United States · On-site
$14/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Saint Petersburg, Florida, United States · On-site
$67k–$86k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Relationship management, Sales, Negotiation, Presentation, Problem-solving
BJ's Wholesale ClubTampa, Florida, United States · On-site
A World-Class Team BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on…
Skills: Customer Service, Food Safety, Deli Slicing, Product Handling, Inventory Management
ABC Fine Wine & SpiritsTampa, Florida, United States · On-site
Join Our Team! Retail Team Members create a welcoming, fun, and educational experience for our Guests by delivering exceptional Guest service, contributing to store sales goals, and ensuring the store is clean, organized…
Skills: Customer service, Point-of-sale system, Cash handling, Merchandising, Product knowledge
Tampa, Florida, United States · Hybrid
$44k–$77k/yr
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community a…
Skills: Mortgage processing, Loan documentation, Regulatory compliance, Pipeline management, Customer service
Tampa, Florida, United States · On-site
Job Description The Runner-Busser is responsible for keeping inventory of transporting, stocking, and cleaning/clearing products to ensure business and customer needs are met. Essential functions and responsibilities of …
Skills: Inventory management, Food service, Customer service, Sanitation, Food safety
Tampa, Florida, United States · On-site
About Us Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conju…
Skills: CDL Driving, Vehicle Inspection, Customer Service, Forklift Operation, Material Handling
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The Clinical Implementation Specialist will lead new customers through the entire implementation lifecycle of healthcare technology solutions. They are responsible for assessing clinical practices, configuring software, and ensuring successful adoption and compliance with state reporting requirements.
Candidates must have a bachelor's degree or equivalent experience along with a background in behavioral health or SaaS implementation. Strong communication, problem-solving, and organizational skills are required, with familiarity in CCBHC and HIPAA standards preferred.
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
We are seeking a Clinical Implementation Specialist to join our team and play a critical role in guiding new customers through the entire implementation lifecycle of our healthcare technology solutions. This position requires a blend of clinical expertise, technical knowledge, and exceptional communication skills to ensure successful adoption and compliance with state and reporting requirements.
Assess clinical practices, state reporting, and patient treatment requirements; develop collaborative solutions and present recommendations
Lead new customer implementations from kickoff through go-live, ensuring a smooth and efficient process
Resolve client inquiries promptly, maintaining ownership through resolution
Maintain project documentation and communicate updates via agendas, minutes, and project management tools
Build and sustain positive, productive relationships with customers and internal teams
Apply consultative techniques to identify configuration requirements and implement best practices
Review and validate software configurations with customer implementation teams
Ensure quality of configured features and prepare customers for effective end-user training
Complete product training and demonstrate adaptability across multiple EHR platforms
Creatively resolve and assess a wide range of issues, suggesting alternative approaches as needed
Document and track all customer state and reporting requirements to ensure compliance
Record all customer interactions in CRM according to established standards
Participate in on-site visits as needed to gather data and understand workflows
Bachelor’s degree or equivalent experience required
Clinical experience in behavioral health or general healthcare
SaaS/cloud implementation experience; EHR/EMR experience preferred
Strong remote collaboration skills
Data visualization and reporting analysis expertise
Familiarity with CCBHC and state-specific clinical requirements (NY or CA preferred)
Knowledge of HIPAA compliance
Exceptional customer service and communication skills (written & oral)
Quick, logical problem-solving with attention to detail and follow-through
Strong organizational and time management skills
Ability to travel up to 25%
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Qualifacts is the leading behavioral health technology partner, specializing in AI-powered electronic health record (EHR) software and data solutions. Putting the health of individuals first, our award-winning solutions enable behavioral health providers to spend more time on what matters most: delivering superior care that drives better outcomes. Qualifacts is more than a provider of innovative technology—we’re partners in care, working alongside organizations of all sizes nationwide to simplify the lives of behavioral health providers. We simplify clinical workflows and ensure compliance, while strengthening client-provider relationships. Today, we serve more than 2,700 organizations across all 50 states, including 33% of the nation’s Certified Community Behavioral Health Centers (CCBHCs), supporting both non-profit and for-profit organizations in delivering superior behavioral healthcare.
Offices: 315 Deaderick St, Suite 2300, Nashville, Tennessee 37238, US · 8401 Benjamin Rd, Tampa, Florida 33634, US · Lima, PE · Vadodara, IN · 34 Minowan Miikan Lane, Toronto, Ontario M6J 0G3, CA
There are currently 3,549 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
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