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Part-time
high school
Medical insurance, Dental insurance, Life insurance, Retirement plan options, Tuition programs, Generous leave
Posted 4d ago
Apply by Sep 15
~20 hrs/week
Responsibilities
The student assistant will manage social media accounts, create marketing materials, and maintain the department's website to promote services. They will also assist in representing the division at campus events and collaborate with the leadership team.
Requirements
Applicants must be current USF students with a Federal Work Study (FWS) award and possess a high school diploma. Preferred candidates have experience with design software like Adobe Creative Suite, Canva, and CapCut, along with strong communication skills.
Full job description
ORGANIZATIONAL SUMMARY
Parking and Transportation Services, a division the University of South Florida’s Auxiliary Enterprises is responsible for the overall management of the Bull Runner Transit System and parking facilities and services. We are committed to providing guidance and assistance to the USF community and our guests with all their parking and transportation needs in a professional and courteous manner.
POSITION SUMMARY:
Reporting to the Customer Service Supervisor, working alongside a UCM representative, this position will review and make recommendations for content and layout of Parking and Transportation Services’ website, design and update marketing materials.
Average Number of Hours per Week: 20 hours
Work Schedule: Flexible during business hours: Mon – Fri | 8am - 5pm
Hourly Wage: $15.30 / Hour
Responsibilities
DUTIES AND RESPONSIBILITIES:
Create and manage the PATS social media accounts as a tool for customer communication and public relations.
Craft and post messages and monitor content as appropriate to disseminate information, market and promote services, and enhance customer relations and the Division’s public image. Ensuring compliance with all University and Division requirements and policies related to social media presence.
Assist in representing the Division at campus and community tabling events.
Assist with the development of presentations.
Maintain, update and optimize the Division’s website.
Draft, update, produce, and maintain adequate inventory of promotional materials.
Frequent interaction with PATS Leadership team.
Qualifications
Minimum:
A high school diploma and appropriate college coursework and design and marketing experience.
Understanding of basic public relations principles and marketing techniques.
Must be a current USF student with Federal Work Study (FWS) award.
Applicant must have a current Federal Work Study (FWS) award for the current academic year in order to apply for this position. Applicants are asked to demonstrate proof of their FWS award by saving their “Award Overview” screen as a print screen and then pasting it into a Word or PDF document and upload it as part of any additional required application materials. If other documents (in addition to your FWS award) are required as part of your application, you must upload ALL documents as one document.
Preferred Qualifications:
Knowledge of design programs such as Adobe Creative Suite, Canva and CapCut.
Knowledge of social media platforms such as Instagram and Facebook.
Be willing to share goals and interests to tailor the experience to meet both your needs and those of the Division.
Excellent written and oral communication skills with ability to engage others in conversation.
Standard Learning Objectives:
As a result of this position, student will be able to:
Demonstrate basic employability skills such as: timeliness to work, appropriate dress, interpersonal communication, and time management
Receive and solicit feedback from supervisor and effectively apply feedback on the job
Assess workplace and demonstrate how personal talents, skills, and knowledge fit into the employer’s goals, mission, and vision
Demonstrate his or her professional brand (identity)
Communicate transferable and functional skills to prospective employers
Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF‘s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida’s best large employers, ranked No. 1 among the state’s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News & World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF’s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu.
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws:
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
Related keywords
MarketingSocial MediaPublic RelationsWebsite ManagementAdobe Creative SuiteCanvaCapCutFederal Work StudyUSFCustomer ServicePromotional MaterialsContent StrategyUniversityParking and TransportationStudent AssistantCommunication
About University of South Florida - School of Social Work
The USF School of Social Work enrolled its first class in 1976. The School has a strong tradition of providing an engaging social work education program to prepare students to serve as practitioners, administrators and scholars around the globe. The BSW and MSW programs are fully accredited by the Council on Social Work Education. The School has a strong commitment to promoting social, economic and environmental justice through all of its educational programs.
Offices: 13301 Bruce B Downs Blvd, MHC 1400, Tampa, Florida 33612, US
How many Customer Service & Support jobs are open in Tampa, FL right now?
There are currently 3,549 open customer service & support positions in Tampa, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tampa, FL?
Companies currently hiring include Tampa General Hospital, Lowe's Companies, Inc., Marriott International Hotels, Inc., Starbucks, Hard Rock Hotel & Casino Ottawa, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tampa, FL?
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