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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will enhance the accessibility of digital platforms, including web and app interfaces. This involves collaborating with designers and engineers to ensure seamless and accessible user experiences.
Candidates should have experience in digital accessibility roles and a strong understanding of WCAG v2.2. Familiarity with assistive technologies and the ability to communicate accessibility concepts clearly are essential.
Digital Accessibility Specialist
Melbourne, Sydney, Brisbane only – 50% office attendance required
You are a passionate digital accessibility specialist
You are committed to providing the best digital experience for all customers
Together we deliver digital innovation that enhances our customers’ financial wellbeing
About us
At CBA our goal is to deliver dignity by design. At the forefront of this mission is our digital accessibility team, supporting our wider digital team to deliver digital platforms are inclusive and accessible to all. The digital accessibility team is part of the Retail Banking Services’ award-winning Experience Design Chapter.
About the role
You will report to the Digital Accessibility Chapter Lead and join a dedicated team of digital accessibility specialists.
This role is pivotal to enhancing the accessibility of our digital platforms, including NetBank (web), the CommBank app, and CommBiz (web and app). You'll work closely with product designers, product owners, and engineers to ensure our web and native app interfaces are seamless and accessible.
What will your day look like?
Work with designers to review Figma designs through an accessibility lens
Define accessibility build requirements for web and app engineers to apply accessibility semantics, properties and behaviours in code
Perform Web Content Accessibility Guidelines v2.2 level AA conformance testing and assistive technology review of web and app pages and provide accessibility sign off
Collaborate with the rest of the digital accessibility team to ensure our advice and approach is correct and consistent
What will you bring?
Experience in specialist digital accessibility roles working directly with design, technical and business roles
Experience using assistive technologies, settings and adaptive strategies across PC, Mac, iPhone and Android devices
Strong knowledge of the Web Content Accessibility Guidelines (WCAG) v2.2 and WAI-ARIA markup
Experience using accessibility testing tools
A knack for explaining digital accessibility to any audience in plain language
The ability to diagnose code-level web and native app accessibility issues and give recommendations (HTML & ARIA required, iOS SwiftUI and Android Jetpack Compose strongly preferred, React preferred)
Confidence and ability to work independently and autonomously
Proactive, pragmatic approach and a clear, adaptable communication style
Experience working in large and complex organisations (preferred but not required)
Experience working with web and app component design systems (preferred but not required)
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
Offices: ., Sydney, NSW 2000, AU
There are currently 1,289 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, The Estée Lauder Companies Inc., Accent Group Limited, Marriott International Hotels, Inc., Endeavour Group, among others. Browse the listings above to see every active employer.
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