Lewes, England, United Kingdom · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Par…
Skills: Hearing evaluation, Hearing aid fitting, Audiology, Hearing aid dispensing, Customer service
New York, New York, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Oral communication, Written communication, Computer proficiency
Chattanooga, Tennessee, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Scheduling, Communication, Multi-tasking
Windsor, Ontario, Canada · On-site
$70k–$100k/yr
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to p…
Skills: Audiological assessments, Hearing evaluations, Hearing aid fitting, Client relations, Product recommendations
City of Moncton, New Brunswick, Canada · On-site
$70k–$100k/yr
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to p…
Skills: Audiological assessments, Hearing evaluations, Hearing aid fitting, Client relationship management, Patient-centric care
Hyderabad, Telangana, India · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Software Development, Digital Solutions, Research And Development, Problem Solving, Collaboration
Hyderabad, Telangana, India · On-site
Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want t…
Skills: Test Automation, Mobile Testing, Appium, Selenium WebDriver, Python
Singapore, Singapore · On-site
Driven by the passion to improve the quality of people’s lives, WSA continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, w…
Skills: Supply chain operations, Order fulfillment, Shipment coordination, Backlog management, Billing
Woodbridge Township, New Jersey, United States · On-site
WSA - Wonderful Sound for All is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of pe…
Skills: Sales administration, Order entry, CRM software, Salesforce, Customer support
Palm Beach Gardens, Florida, United States · Remote Solely
$85k–$95k/yr
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Par…
Skills: General accounting, GAAP, IFRS, Financial statements, General ledger
Burlington, Ontario, Canada · Hybrid
$50k–$55k/yr
At WSA, we are pioneers in hearing health. Our goal is to change lives across all markets, channels, and price points. We are characterized by our strong focus on innovation, customer centricity and partnerships. We have…
Skills: Customer service, Bilingual, B2B support, Troubleshooting, Order entry
Washington, District of Columbia, United States · Remote OK
$90k–$110k/yr
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. Par…
Skills: CRM Management, Salesforce, HubSpot, Data Analysis, SQL
Sun City Center, Florida, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Scheduling, Communication, Multi-tasking
Toronto, Ontario, Canada · On-site
$21/hr–$24/hr
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to p…
Skills: Customer service, Sales, Administrative support, Appointment scheduling, Client relations
Sydney, New South Wales, Australia · On-site
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the wo…
Skills: Audiology, Audiometry, Clinical assessment, Hearing aid fitting, Client care
Toronto, Ontario, Canada · Hybrid
$75k–$85k/yr
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to p…
Skills: Multi-site operations, Retail operations, Clinic operations, KPI management, Team leadership
Tawas City, Michigan, United States · On-site
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Scheduling, Communication, Multi-tasking
Detroit, Michigan, United States · Remote Solely
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Communication skills, Scheduling software, MS Office
Colorado, United States · Remote Solely
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Oral communication, Written communication, Scheduling software
Arizona, United States · Remote Solely
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At …
Skills: Customer service, Office administration, Scheduling software, MS Office, Multi-tasking
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Perform comprehensive hearing evaluations, hearing aid selections, and fittings while maintaining high standards of client care. Actively engage in community outreach and physician marketing to generate service demand and support center growth.
Requires an active state license in Audiology or hearing aid dispensing and 1-5 years of relevant experience. Candidates must possess strong communication skills and the ability to work accurately in a fast-paced environment.
WSA is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
Part of WSA group, HearUSA is on a mission to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75.
Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the ‘wow’ moment of a personalized auditory simulation.
Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits.
Perform routine follow-ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter.
Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.
Experience in a similar Audiology or Hearing Aid Specialist role.
Active state license in Audiology and/or hearing aid dispensing.
1-5 years of experience preferred.
Ability to pay close attention to detail with a high degree of accuracy.
Basic or advanced written communication skills.
Experience interacting with customers/clients.
Ability to communicate detailed or technical information clearly, accurately and concisely.
Ability to work quickly, accurately and independently in a fast paced environment.
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. You will benefit from:
A structure of field support for your hearing center
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning & licensing reimbursement
Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager
Paid externships and a Hearing Instrument Specialist Trainee program
HearUSA accepts the most insurance plans in the industry, has extensive network coverage, advanced online services, and pioneering technology. We draw on the expertise and hearing care services of more than 360 hearing centers across the U.S. HearUSA is also part of the WSA family, a global leader with over 11,000 employees in 125 markets and 2 global headquarters.
Monthly Commissions
CEUs & State Licensure Renewals for HCPs
Defined Career Paths
Sponsorship & Preceptor Opportunities
President’s Club Incentives
Employee Referral Program
Comprehensive Benefits Package
Paid Holidays & PTO Policy
401k Matching Program
Tuition Reimbursement
Employee, Family & Friends Hearing Aid Discount Program
Service Days & Diversity, Equity & Inclusion Initiatives
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Offices: Nymøllevej 6, Lynge, Denmark 3540, DK · 18 Tai Seng Street, #08-08, Singapore, Singapore 53977, SG · Bałtycka 6, Poznan, Greater Poland Voivodeship 61-013, PL · 88/AA, Financial District, Hyderabad, Makthakousarali, Telangana, Hyderabad, 500032, IN · Henri-Dunant Straße, Erlangen, Bavaria 91058, DE
Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively. With truly differentiated brands like Widex, Signia, Rexton, Audio Service and Vibe, and with diverse assets across wholesale, retail, online, managed care and diagnostic solutions, we are active in over 130 markets. WSA employs 12,500+ people and is privately owned by the Tøpholm and Westermann families and the Lundbeck Foundation, as well as funds under the management of EQT. As a global leader, our ambition is to unlock human potential by making wonderful sound part of everyone’s life.
Offices: Nymøllevej 6, Lynge, Denmark 3540, DK · 18 Tai Seng Street, #08-08, Singapore, Singapore 53977, SG · Bałtycka 6, Poznan, Greater Poland Voivodeship 61-013, PL · 88/AA, Financial District, Hyderabad, Makthakousarali, Telangana, Hyderabad, 500032, IN · Henri-Dunant Straße, Erlangen, Bavaria 91058, DE
