Sydney, New South Wales, Australia · On-site
$98k–$105k/yr
Job Description Full-time, fixed-term position until 15 June 2029Based at Western’s Kingswood (Penrith) campus, although travel to other campuses may be required to support operational needsSalary: HEW Level 6 $97,693 – …
Skills: Technical Support, Laboratory Management, Data Collection, Biofeedback Tools, macOS
Sydney, New South Wales, Australia · On-site
Pandora is the largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry…
Skills: Sales, Customer Service, Up-selling, Product Knowledge, Merchandising
Sydney, New South Wales, Australia · Hybrid
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across t…
Skills: Accounts Receivable, Accounts Payable, Account Reconciliation, Xero, SAP
Sydney, New South Wales, Australia · On-site
Meet the Team As a Customer Experience Customer Success Technical Leader, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers an…
Skills: Splunk Enterprise Security, Splunk SOAR, Splunk UBA, Search Processing Language (SPL), Common Information Model (CIM)
Sydney, New South Wales, Australia · Hybrid
About the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? At the BOQ Group, we believe in the power and potential of people. We are excited to grow our team and of…
Skills: Customer Service, Consumer Lending, Relationship Management, Lead Management, Financial Product Provisioning
Sydney, New South Wales, Australia · Hybrid
$114k–$123k/yr
The Opportunity Full-time (35 hours week) | Continuing (Permanent) position Hybrid/flexible working arrangements $113,926-$123,302 + 17% super The Australian Graduate School of Management (AGSM) at the University of New …
Skills: Customer Experience, Relationship Management, Stakeholder Engagement, Proactive Problem Solving, Organizational Skills
Sydney, New South Wales, Australia · On-site
Brighter Futures Start here As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Ze…
Skills: Recruitment, Leadership, Coaching, Team Development, Retail Management
Sydney, New South Wales, Australia · On-site
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Luxury Retail Sales, Clienteling, Personalized Styling, POS Operation, Omni-channel Selling
Sydney, New South Wales, Australia · On-site
Brighter Futures Start here As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Ze…
Skills: Recruiting, Leadership, Coaching, Team Development, Retail Management
Sydney, New South Wales, Australia · Hybrid
Job Expectations Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s e…
Skills: Account Management, Sales Support, Customer Delivery, Stakeholder Management, Data Analysis
Sydney, New South Wales, Australia · On-site
Turn Conversations into Confidence; Inspire People to Move and Put Their Fitness First The Opportunity At Fitness First, our Member Support Consultants (MSCs) are the heartbeat of the club. They’re the first people our m…
Skills: Sales, Lead Generation, Customer Service, Communication, Problem Solving
Sydney, New South Wales, Australia · Hybrid
HomeMade, Mable, Leap in! and Mable Direct are entities under the Attain Healthtech Group of companies. While our companies are diverse, three similarities bind us: 1. We exist to create lasting, positive change across t…
Skills: Customer Service, Problem Solving, Interpersonal Skills, Salesforce, CRM
Sydney, New South Wales, Australia · On-site
Job Description: Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our +30,000 …
Skills: Customer Service, Interpersonal Skills, Nutrition Support, Therapeutic Diets, Bedside Menu Service
Sydney, New South Wales, Australia · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: Customer Service, Vendor Management, Microsoft Office Suite, Financial Management, Facilities Management
Sydney, New South Wales, Australia · On-site
At CommSec, we provide our customers with easy-to-use investment tools and resources to put them in control of their investment decisions. As Australia’s leading online retail stockbroker, we offer convenient services an…
Skills: People Management, Coaching, Problem Solving, Analytical Thinking, Data Analysis
Sydney, New South Wales, Australia · On-site
Job Description: Better and fairer care. Always. We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. Founded by The Sisters of Charity in 1857, our +30,000 …
Skills: Customer Service, Interpersonal Skills, Nutrition Support, Dietary Management, Computer Literacy
Sydney, New South Wales, Australia · Hybrid
The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the a…
Skills: Application Support, Autosys, Unix/Linux, Windows, Batch Handling
Sydney, New South Wales, Australia · On-site
Be In Good Compan Good People – Join a supportive and inclusive team where people feel valued, respected and empowered to do their best work Learn & Grow – Structured training & development programs for all employees tha…
Skills: Bra Fitting, Customer Service, Stock Management, Visual Merchandising, Brand Storytelling
Sydney, New South Wales, Australia · On-site
POSITION SUMMARY: The Customer Experience Manager is responsible for leading and optimising the end-to-end customer journey across service delivery, training, pricing integrity, and project quoting. This role ensures a s…
Skills: Customer Experience Management, Commercial Acumen, Pricing Strategy, Project Quoting, Team Leadership
Sydney, New South Wales, Australia · On-site
Be In Good Company Good People – Join our team at Bonds, where we create a supportive and inclusive environment and help people feel comfortable and confident every day Learn & Grow – Structured training and leadership d…
Skills: Retail Management, Leadership, Customer Experience, Staff Training, Coaching
Sydney, New South Wales, Australia • On-site
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Provide specialist technical support for teaching and research activities within Social Sciences, Psychology, and Education. Manage technology-assisted learning environments, maintain specialized equipment, and ensure safety compliance across multiple campuses.
Requires an undergraduate degree in Applied Technology, Interactive Media, or equivalent experience. Candidates must have extensive experience in technical support for academic environments and proficiency in various operating systems and coding languages.
Provide specialist technical support to enable high-quality teaching and research in Social Sciences, Psychology and Education.
The Opportunity
The Senior Technical Support Officer will provide specialised technical support across teaching and research activities within the Social Sciences, Psychology and Education disciplines. The role focuses on supporting technology-assisted learning environments, both physical and virtual, through preparation of equipment, teaching materials and specialist setups.
The Senior Technical Support Officer will support the day-to-day operation of practical learning and research environments, working closely with academic staff, students and technical teams. Responsibilities include managing and maintaining a range of teaching, research and cyber technologies, while ensuring safe and effective use of specialised equipment and facilities.
The Senior Technical Support Officer will also contribute to research support, technical advice and continuous improvement initiatives. The role plays a key part in ensuring compliance with safety standards, maintaining operational efficiency across multiple campuses, and enhancing the overall student and staff experience.
What Success Looks Like:
Please refer to the Position Description for full details.
About You
The successful candidate will bring demonstrated technical capability, strong problem-solving skills and experience supporting teaching and research environments, including:
Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
Application Details
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For reasonable adjustments during the application process, please contact .
About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.
For the latest please visit our website and LinkedIn.
All ongoing and fixed term employees seeking to apply for this position as a secondment must have completed a minimum of 12 months’ full-time continuous service to be eligible to apply for this role, as per Part D of the Recruitment and Selection Policy.
Western Sydney University is engaged in world-class tourism, hospitality and events research and training.
Western Sydney University is engaged in world-class tourism, hospitality and events research and training. The university was ranked number one in the world for commitment to sustainable development in 2022 and 2023. The Tourism, Hospitality and Events group currently offer a Bachelor of Tourism and Event Management and Master of Sustainable Tourism and Heritage, along with a wide variety of related majors and minors. To find out more about tourism, hospitality and events at Western Sydney University, please find our program pages and social media here: https://tinyurl.com/THEWesternSydneyU
Offices: Parramatta, AU
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