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Jobs at National Tiles (Now Hiring) — 10 open

National Tiles

Sales Support Manager

Melbourne, Victoria, Australia · On-site

Senior

Full-time Base + Super In this newly created role, we're seeking a Sales Support Manager to join our B2B team based in Port Melbourne. In this role, you’ll lead the programs, processes and systems that drive the acquisit…

Skills: Sales Operations, Pipeline Management, Lead Generation, Stakeholder Engagement, Data Analysis

National Tiles

Sales Assistant

Melbourne, Victoria, Australia · On-site

Entry level

Do you have a flair for design and enjoy working with customers in a fun and energetic environment? Join our friendly and supportive team! Full time - 38 hours per week Must have availability on Tue-Sat Mon - Fri - $28.1…

Skills: Customer Service, Interior Design, Sales, Floor Plan Rendering, Visual Merchandising

National Tiles

Business Development Manager

Laharum, Victoria, Australia · On-site

Mid level

Full-time Base + Super & Commission Structure Option of car allowance or fully maintained vehicle We’re seeking a Business Development Manager based in our Lawnton region. In this role, you’ll identify and secure new opp…

Skills: Business Development, Sales Negotiation, Relationship Management, Cold Calling, Project-Based Sales

National Tiles

Business Development Manager

Melbourne, Victoria, Australia · On-site

Senior

Full-time Base + Super & Commission Structure Option of car allowance or fully maintained vehicle We’re seeking a Business Development Manager to join our team in Port Melbourne. In this role, you’ll identify and secure …

Skills: Business Development, Sales Negotiation, Relationship Management, Cold Calling, Project-Based Sales

National Tiles

Assistant Manager

Warana, Queensland, Australia · On-site

Mid level

Are you passionate about providing a great customer experience and leading by example? Come join our team in our stunning Warana Store! Base + super & commissions Full-time - Tues-Sat Roster Working closely with the Stor…

Skills: Leadership, Customer Experience, Sales Driving, Operational Management, Staff Training

National Tiles

Warehouse Storeperson

Laharum, Victoria, Australia · On-site

Entry level

We are looking for a proactive and hardworking Warehouse Storeperson with a forklift licence. $37.43 p/h + Super & Benefits - ($82.7k) Increases to $40.16 at 6 months (88.7k) Mon-Fri roster: 1:00pm - 10:00pm 42.5hrs per …

Skills: Forklift Operation, Picking And Packing, Warehouse Management System, WHS Compliance, Time Management

National Tiles

Trade Assistant

Gold Coast City, Queensland, Australia · On-site

Entry level

Join National Tiles as a Trade Assistant based at our Burleigh Heads store, where you will drive sales and provide exceptional customer service by guiding customers through their projects. PT - Mon/Tue/Wed/Sat (31 hrs pe…

Skills: Customer Service, Sales, Warehouse Management, Inventory Control, Forklift Operation

National Tiles

Trade Assistant

Noosaville, Queensland, Australia · On-site

Entry level

Join National Tiles as a Trade Assistant based at our Noosa store, where you will drive sales and provide exceptional customer service by guiding customers through their projects. PT - Fri/Sat/Mon - 20 hours per week $32…

Skills: Customer Service, Sales, Warehouse Management, Stock Control, WHS Audits

National Tiles

Trade Assistant

Noosaville, Queensland, Australia · On-site

Mid level

Join National Tiles as a Trade Assistant based at our Noosa store, where you will drive sales and provide exceptional customer service by guiding customers through their projects. FT - Tue - Sat Roster $32.22 per/hr + Su…

Skills: Customer Service, Sales, Warehouse Management, Product Knowledge, Stock Management

National Tiles

Trade & Retail Sales Assistant

Gold Coast City, Queensland, Australia · On-site

Entry level

Join National Tiles working in this hybrid role that will support our Retail Sales and Trade Sales based in our Biggera Waters Store! Part-time - 13 hours per week - additional hours available at all our locations Must h…

Skills: Customer Service, POS Systems, Computer Literacy, Quoting, Stock Management

Sales Support Manager

National Tiles

Melbourne, Victoria, Australia • On-site

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Senior

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  • Full-time
  • Training and career development through National Tiles Academy, Weekly pay, Paid day off on birthday, Retail brand savings via employee benefit apps, Wellbeing support via Sonder, Recognition programs
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

Lead the programs and systems used to acquire new builder customers and convert inbound leads into long-term partnerships. Oversee the Trade+ program, optimize pipeline management systems, and provide performance reporting to drive growth.

Requirements

Requires over 5 years of experience in Sales Operations or Commercial Operations, preferably within B2B, retail, or construction sectors. Must have hands-on experience with pipeline management systems and the ability to translate data insights into actionable strategies.

Full job description

Full-time Base + Super

In this newly created role, we're seeking a Sales Support Manager to join our B2B team based in Port Melbourne. 

In this role, you’ll lead the programs, processes and systems that drive the acquisition of new builder customers, with a strong focus on generating inbound leads and converting these into long-term partnerships.

Working closely with the Trade+ Project Team and Sales teams, you’ll support the development, implementation and continuous optimisation of the Trade+ program and its associated pipeline management systems. You’ll play a key role in ensuring opportunities are effectively captured, managed and converted to maximise growth.
  • Represent user needs in the ongoing development and enhancement of the Trade+ program and platform
  • Support the rollout of Trade+ and pipeline management systems across Residential and Retail teams, including training and adoption
  • Oversee the day-to-day management of Trade+ and pipeline programs to ensure consistency and effectiveness
  • Optimise systems and processes to drive growth in Average Monthly Active Accounts (AMAA)
  • Identify and support initiatives to grow AMAA, including both new customer acquisition and retention strategies
  • Partner with sales teams to identify opportunities to increase revenue and expand product range with existing customers
  • Provide regular reporting and insights on program performance, including progress, risks and key wins
  • Proactively escalate issues to ensure timely resolution and minimal business impact
  • Min bring 5+ years’ experience in Sales Operations, Sales Support, or broader Commercial/Business Operations, ideally within retail, building, construction or B2B environments
  • You have hands-on experience with pipeline management systems, including lead management, reporting and workflow optimisation
  • You’ve successfully supported or led the rollout of new programs or systems across sales teams, including driving adoption through training and stakeholder engagement
  • You’re confident working with data—able to analyse performance, generate insights and translate these into meaningful actions
  • You have a strong understanding of the customer lifecycle, with experience across onboarding, engagement and retention strategies
  • Access ongoing training and career development through our National Tiles Academy
  • Weekly pay and a paid day off on your birthday
  • Enjoy great savings across a wide range of retail brands though our employee benefit apps
  • Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions
  • Receive exclusive staff and family discounts to bring style into your own home

Related keywords

B2BSales OperationsPipeline ManagementLead ManagementCustomer AcquisitionCustomer RetentionAMAATrade+Commercial OperationsRetailConstructionWorkflow OptimisationData AnalysisCustomer LifecycleStakeholder Management

About National Tiles

LinkedInVisit site

National Tiles is a market leader in wall and floor tiles and hard surfaces.

Industry
Retail
Company size
201-500 employees
Founded
1979
Headquarters
Port Melbourne, Victoria
LinkedIn followers
6,318

National Tiles is more than a company—it’s a family. We cherish our humble beginnings while looking forward with a clear vision. Guided by core values of respect, teamwork, customer obsession, relentless improvement, and safety, we aim to remain the ultimate tile destination. Our Mission Inspire our customers to create exceptional tile, stone, and timber finishes.

Offices: 541 Graham St, Port Melbourne, Victoria 3207, AU · 525 Graham St, Port Melbourne, Victoria 3207, AU · 600 Ballarat Rd, Sunshine, Victoria 3020, AU · 407 Hoppers Crossing, Melbourne, Victoria 3029, AU · 480 Church St, Richmond, Victoria 3121, AU

CommercialRetailDomestic BuildersTile TradeBordersFeature ProductsFloor & Wall tilesGlass Mosaics,and ceramicglazed porcelain
View all jobs at National Tiles

About National Tiles

LinkedInVisit site

National Tiles is a market leader in wall and floor tiles and hard surfaces.

Industry
Retail
Company size
201-500 employees
Founded
1979
Headquarters
Port Melbourne, Victoria
LinkedIn followers
6,318

National Tiles is more than a company—it’s a family. We cherish our humble beginnings while looking forward with a clear vision. Guided by core values of respect, teamwork, customer obsession, relentless improvement, and safety, we aim to remain the ultimate tile destination. Our Mission Inspire our customers to create exceptional tile, stone, and timber finishes.

Offices: 541 Graham St, Port Melbourne, Victoria 3207, AU · 525 Graham St, Port Melbourne, Victoria 3207, AU · 600 Ballarat Rd, Sunshine, Victoria 3020, AU · 407 Hoppers Crossing, Melbourne, Victoria 3029, AU · 480 Church St, Richmond, Victoria 3121, AU

CommercialRetailDomestic BuildersTile TradeBordersFeature ProductsFloor & Wall tilesGlass Mosaics,and ceramicglazed porcelain
View all jobs at National Tiles

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