Phoenix, Arizona, United States · Hybrid
$33/hr–$55/hr
Department Name: Nurse on Call Work Shift: Varied Job Category: Clinical Care The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing th…
Skills: Telephone Triage, Clinical Assessment, Nursing Protocols, Patient Education, Care Coordination
Phoenix, Arizona, United States · On-site
$65k–$75k/yr
Are you ready to take the helm at one of the best dispensaries in Arizona? As the General Manager at JARS Cannabis, you'll drive exceptional customer experiences in our vibrant retail environment. We are looking for mana…
Skills: Cannabis Industry Knowledge, Retail Operations, Compliance, People Management, Marketing and Sales
Phoenix, Arizona, United States · On-site
Urgent Care Manager The Arizona Humane Society is seeking a full-time Urgent Care Manager to lead our newly established Urgent Care Clinic working a swing shift schedule of 6:00 PM – 2:00 AM. If you thrive in a dyn…
Skills: Veterinary Practice Management, Budget Management, Staffing And Scheduling, Performance Management, Client Service
Phoenix, Arizona, United States · On-site
Primary City/State: Phoenix, Arizona Department Name: Environmental Svcs-Hosp Work Shift: Night Job Category: Facilities, Environmental Services, and Culinary $1000 Sign-on Bonus!* *If selected, the recruiter will provid…
Skills: Carpet Cleaning, Floor Stripping, Floor Refinishing, Power Cleaning Equipment Operation, Infection Control
Phoenix, Arizona, United States · Hybrid
Primary City/State: Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027 Category: Patient Services Shift: Day Department: Business Operations M-F-08:00 am - 4:30 pm Great care starts with great people. (Like you.) At HonorH…
Skills: Medical Billing, Collections, Payment Posting, Charge Entry, Insurance Follow-up
Phoenix, Arizona, United States · On-site
$18/hr–$19/hr
Job DetailsJob Location: C2 Tactical Phoenix - Phoenix, AZ 85054Salary Range: $18.00 - $19.00 HourlyQualifications Customer service experience required Point-of-Sale system experience preferred Able to lift 50 pounds whi…
Skills: Customer Service, Point-of-Sale Systems, Computer Literacy, Physical Stamina
Phoenix, Arizona, United States · On-site
$26/hr–$29/hr
Come join our team! Build Your Future with a 45-Year Industry Veteran. At FSEC, we’ve spent nearly half a century perfecting integrated life safety systems for commercial and institutional clients statewide. We know that…
Skills: Project Coordination, Customer Relations, Budget Preparation, Technical Documentation, Database Management
Phoenix, Arizona, United States · Remote OK
$60k–$75k/yr
Virtual Client Representative About the Role: Nuvant is hiring Virtual Client Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role, you’ll…
Skills: Outbound Calling, Client Communication, Appointment Setting, CRM Management, Active Listening
Phoenix, Arizona, United States · On-site
What will your job look like? The Dispatcher works to direct the day-to-day route and trip operations, assists with organizing and conducting activities to assure safe, cost-effective, on-time operating performance, trac…
Skills: Transportation Routing, Dispatching, Scheduling, Customer Service, GPS
Phoenix, Arizona, United States · On-site
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest Identification, Pesticide Application, Client Communication, Property Inspection, Safety Compliance
Phoenix, Arizona, United States · On-site
Our associates celebrate lives. We celebrate our associates. Respond and assess a variety of safety and emergency situations taking action to secure the safety of people and property. Coordinate and manage a variety of r…
Skills: Emergency Response, Security Patrol, First Aid, Conflict Resolution, Customer Service
Phoenix, Arizona, United States · On-site
$45k–$68k/yr
Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons…
Skills: Water Treatment, Cooling Tower Cleaning, Water Disinfection, Chemical Feed Equipment Maintenance, Process Monitoring
Phoenix, Arizona, United States · On-site
Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our bus…
Skills: Food and Beverage Service, Customer Service, Event Setup, Banquet Operations, Communication Skills
Phoenix, Arizona, United States · On-site
<p><strong>Community Coordinator – Lucid Private Offices</strong></p><p><em>Location: Multiple Locations in TX, GA, and AZ</em><br><em>Starting Salary: $40,000 per year</em></p><p> </p><p><strong>About Us:</strong>…
Skills: Customer Service, Administrative Support, Hospitality, Workspace Management, Client Onboarding
Phoenix, Arizona, United States · On-site
$20/hr–$23/hr
Pay Range: 20.00- 23.00 Hour *Internal Employee Referral Bonus Available The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message …
Skills: Accounts Receivable, Payment Processing, Financial Record Keeping, Microsoft Office, Excel
Phoenix, Arizona, United States · On-site
$16/hr–$17/hr
Job DetailsJob Location: C2 Tactical Phoenix - Phoenix, AZ 85054Salary Range: $16.00 - $17.00 HourlyJob Summary Provide excellent customer service to our VIP customers in the exclusive members-only 338 Club. Complete POS…
Skills: Customer Service, Point-of-Sale (POS), Traffic Control, Reservation Coordination, Inventory Management
Phoenix, Arizona, United States · On-site
Store - PHX-CAMELBACK/COLLONADE, AZ The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end…
Skills: Retail Leadership, Sales Management, Customer Experience, Coaching, Operational Execution
Phoenix, Arizona, United States · On-site
Store 2702860: 302 N 52nd St, Phoenix, Arizona 85008 Shift AvailabilityEvenings and Overnights Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you…
Skills: Customer Care, Cashiering, Sales, Communication, Problem Solving
Phoenix, Arizona, United States · On-site
Store 2703396: 3011 E Bell Rd, Phoenix, Arizona 85032 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manager. If you …
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Phoenix, Arizona, United States · On-site
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Plant Care, Grooming, Pruning, Watering, Fertilizing
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Conduct telephone assessments and provide evidence-based triage recommendations to insurance members and community patients. Manage incoming calls to evaluate acuity and coordinate appropriate care dispositions using established nursing protocols.
Requires a Bachelor's degree in nursing, a valid RN license, and typically five years of clinical experience. Must be a resident of Arizona and possess strong clinical judgment and communication skills.
The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you!
As a Triage RN, you will conduct telephone assessments and provide triage recommendations to insurance members and select community patients. In this role, you will use your clinical expertise and approved nursing protocols to assess symptoms, make evidence-based clinical decisions, and provide appropriate recommendations for a wide range of patient needs. This position requires flexibility and adaptability as the department continues to evolve and expand its scope of services. Nurses work in a remote environment while delivering high-quality, patient-centered care and support. THIS IS A PART-TIME, 20 HOUR A WEEK ROLE. Shift Hours: 10am-8:30pm Varied days during M-F and rotating every other weekend, holidays are assigned. Training on site at Banner Mesa (typically 6 weeks) and then remote once fully trained. CANDIDATES MUST LIVE IN THE STATE OF ARIZONA TO BE CONSIDERED.
POSITION SUMMARY
This position manages incoming member/patient calls to evaluate call purpose and acuity utilizing established protocols and nursing assessment. Recommends appropriate care disposition and follows up as necessary to promote positive outcomes for member/patient. This position also utilizes protocols to assess the situation and provides treatment recommendations, options and ultimate care resolution. This includes reviewing caller’s relevant health care information, as well as documenting the purpose, information and resultant disposition of the call. This position may provide education to the public or other health professionals and participate in continuous quality improvement projects. May also facilitate appropriate referrals to physicians, services, and facilities, and/or directs individuals to other departments or services that may meet the needs and treatment recommendations.
CORE FUNCTIONS
1. Evaluates member/patient call and needs following established protocols. Utilizes databases and best practice evidence available, as well as clinical judgment to determine purpose of the call. This also includes assessing the member’s status to provide appropriate direction toward resolution whether triaged to another source or treatment recommended.
2. Utilizes multiple databases and electronic health systems (EHR) to research member history to provide appropriate coordinated care. Determines the acuity of situation/needs and triage callers to the appropriate level of care or call resolution.
3. Effectively accesses symptom-based guidelines, as well as documents all calls for medical/legal purposes using appropriate tools. Documents assessment, planning, implementation and evaluation in a timely manner to ensure compliance with established policies and procedures. Documentation reflects objective/subjective data, nursing interventions and patients response and disposition plan.
4. Actively participates in quality assurance and improvement processes to deliver excellent customer service to callers.
5. Considers the patient/member’s physical, cultural, psychosocial, and spiritual and age specific needs when planning care or direction toward treatment or call resolution.
6. Monitors member needs and proactively connects members with the appropriate services or contacts other departments or locations to assist with coordination of care of the patient.
7. Provides direction and supervision to licensed and non-licensed personnel in the activities necessary to provide quality care and services. Customers are external community callers and healthcare providers as well as internal employees and physicians. Interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Interacts with other health care providers in numerous settings in order to report and ask for or clarify information. Synthesizes and prioritizes data from multiple sources to provide support for the human response of the patient and family to changes in health status.
MINIMUM QUALIFICATIONS
Must possess knowledge as normally obtained through the completion of a Bachelor's degree in nursing or related field.
Must possess a current, valid RN license in state of practice, temporary RN license in state of practice, or compact RN licensure for current state of practice.
Current BLS certification is required for state of practice. BLS certification is not required for remote workers or for team members working in the Insurance Division.
Additional certification or continuing education may be required based on area of practice.
Requires a proficiency level typically achieved with five years clinical experience. Requires excellent organizational skills and clinical knowledge regarding specialty care services, as well as care coordination of services, legal and financial aspects of diagnostic services and health services in specialty area. Must possess ability to make autonomous decisions utilizing excellent clinical judgment. Must possess highly effective interpersonal and communication skills. Must understand the principles of quality customer service. Requires effective communication and writing skills, good time management skills and knowledge of word processing and database software applications. Requires the ability to teach both clinical and non-clinical personnel regarding care and diagnostics services. Also requires a good understanding of process improvement.
PREFERRED QUALIFICATIONS
Bachelor’s in nursing and/or recent telephone triage experience strongly preferred. Previous emergency nursing, pediatric nursing, maternal/child health, ambulatory, home health or critical care experience preferred. Bilingual ability a plus.
Additional related education and/or experience preferred.
Our organization supports a drug-free work environment.
Making health care easier, so life can be better.
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 33 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
Offices: 2901 N Central Ave., Phoenix, AZ 85012, US · 525 W. Brown Road, Mesa, AZ 85201, US · 7251 W. 4th St., Greeley, CO 80634, US · 1625 N Campbell Ave, Tucson, Arizona 85719, US · 1800 Spring Ridge Dr, Susanville, California 96130, US
There are currently 4,665 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 461 of the 4665 open customer service & support positions offer remote or hybrid work (184 remote, 277 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
