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Full-time
professional certificate
Hire On Incentive up to $2,500, Weekend Shift Differential, Night Shift Differential
Posted 23d ago
~40 hrs/week
Responsibilities
This role serves as a primary preceptor for training and competency verification while performing quality assurance in sterile environments. Responsibilities include compounding non-sterile and sterile medications, managing automated dispensing technology, and maintaining pharmacy inventory.
Requirements
Requires Pharmacy Technician licensure and certification, along with specialized certifications in Sterile Preparation, Hazardous Drug Management, Product Verification, and Diversion Prevention. A minimum of four years of pharmacy technician experience with sterile and hazardous compounding is required.
Full job description
Primary City/State:
Phoenix, Arizona
Department Name:
Pharmacy-Hosp
Work Shift:
Day
Job Category:
Pharmacy
Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Pharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future. Apply today!
The shift for this position is Monday - Friday 7:30am to 3:30pm (flexible).
Hire On Incentive up to $2,500 available. Recruiter to provide these details during the interview process. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.
Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.
POSITION SUMMARY This position is instrumental in the education and training and serves as the primary preceptor to verify competency through the use of assessment tools and the teach back method. This position will perform quality assurance activities within the sterile environment such as fingertip and media fill sampling and environmental sampling. They will also be responsible for quality assurance activities related to technology assisted verification and may support controlled substance monitoring. This position will work under the supervision of the pharmacist and functions in a support capacity and may perform supervisory functions as related to workflow and/or function as the responsible individual in specialty function or area (such as automated dispensing technology, controlled substances, or satellite pharmacy).
CORE FUNCTIONS 1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.
2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology. Handles narcotic medications following all federal and legal requirements as set through policy and procedure.
3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross-department personnel, internal customers, patients and physicians.
4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices.
5. Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy.
6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required. Ensures that the sterile compounding environment and all equipment are cleaned and maintained according to policy.
7. Ensures the proper use of garbing and compounding techniques in accordance with policies and has knowledge of basic principles within USP <797> and USP<800>, laws, policies, and procedures that pertain to compounding. Performs compounding and labeling of intravenous compounds and hazardous agents to include chemotherapy using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile compounding (patient specific and non-patient specific batch) and the differences between the various populations (Adult, Pediatric, Neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy. Understands the safe handling of hazardous drugs and demonstrated the correct receipt, storage, labelling and transport process.
MINIMUM QUALIFICATIONS
Completion of a Pharmacy Technician Certification Program.
Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice. Certified Compound Sterile Preparation certification, Hazardous Drug Management certification, Technician Product Verification certification and Controlled Substances Diversion Prevention certification required.
Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.
Minimum of four years pharmacy technician experience with previous training in compounding in sterile non-hazardous and hazardous medication. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.
Headquartered in Arizona, Banner Health is one of the largest nonprofit health care systems in the country. The system owns and operates 33 acute-care hospitals, Banner Health Network, Banner – University Medicine, academic and employed physician groups, long-term care centers, outpatient surgery centers and an array of other services; including Banner Urgent Care, family clinics, home care and hospice services, pharmacies and a nursing registry. Banner Health is in six states: Arizona, California, Colorado, Nebraska, Nevada and Wyoming.
Offices: 2901 N Central Ave., Phoenix, AZ 85012, US · 525 W. Brown Road, Mesa, AZ 85201, US · 7251 W. 4th St., Greeley, CO 80634, US · 1625 N Campbell Ave, Tucson, Arizona 85719, US · 1800 Spring Ridge Dr, Susanville, California 96130, US
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,650 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 460 of the 4650 open customer service & support positions offer remote or hybrid work (184 remote, 276 hybrid).
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