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$25/hr–$26/hr
Full-time
professional certificate
Bonus potential, Life insurance, Medical insurance, Dental coverage, Vision coverage, 401K retirement plan
Posted 16d ago
~40 hrs/week
Responsibilities
The Assistant Manager supports day-to-day property operations, focusing on resident satisfaction, retention, and the full resident life cycle. Key duties include managing accounts receivable, processing evictions, leasing apartments, and ensuring the physical condition of the property.
Requirements
Candidates must have at least 2 years of experience in multi-family property management and strong leadership and interpersonal skills. A Certified Property Manager (CPM) certification is preferred but not required.
Full job description
The Assistant Manager reports to the Property Manager and Regional Manager. This position is responsible for assisting with the day to day operations of the property to ensure customer satisfaction, fiscal stability and good physical condition.
Primary Responsibilities and Objectives
Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident life cycle activities.
Understand the operations guidelines established within the property management agreement.
Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainees.
Collect delinquent account balances from previous residents.
Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
Lease apartments as needed.
Responsible for shopping competitive properties.
Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
Processes move-ins, move-outs, and lease renewals.
Audit all new and current lease agreements and resident files for accuracy.
Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
Assist the property manager with resident relations and problem resolution.
Assume responsibility for the operations of the property in the absence of the property manager.
Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
May perform other duties as assigned.
Job Skills:
Must be detail-oriented, highly organized, and able to interact effectively with prospects, residents, peers, staff, and management
Excellent property management skills including leasing, marketing, resident relations/control, and customer service.
Minimum of 2 years of experience in multi-family.
Certified Property Manager Certification (CPM) preferred; but not required.
Strong leadership skills and industry knowledge.
Excellent interpersonal skills, and a focus on customer service / tenant relations.
Energetic, enthusiastic, proactive, and self-motivated.
Experience in creative marketing and outreach strategies.
Problem-solving mindset and outstanding written and communication skills.
Proven track record of maximizing the value of real estate.
Strong organizational skills, attention to detail, and ability to work at both strategic and tactical levels.
Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel.
Excellent time management skills and ability to meet deadlines consistently.
Chamberlin + Associates provides our employees with a very competitive pay and benefits package, including:
Bonus potential based on property performance.
Life and medical insurance.
Dental and vision coverage.
401K retirement plan.
Generous paid time off and sick days.
Birthday off and paid - we celebrate you!
Join our team today and take the next step in your career with Chamberlin + Associates. We value your expertise, dedication, and potential for growth. Apply now to seize this exciting opportunity!
Our Core Values:
People-oriented
Our community is our strength. That's why we put people first - whether that means providing wrap-around support to our team or going the extra mile to make our clients feel at home.
Passionate
We are here to serve. But it's more than just what we do. Helping our clients achieve their goals is what's kept our family business running since 1991.
Professional
There's nothing that can make up for the decades of experience our team brings to the table. Not only does our years' work in the property management industry set us apart, it's the foundation of who we are.
Proven
We know every relationship is built on trust. That's why we're happy to share our past successes with our current and future clients. We know results speak for themselves.
Chamberlin + Associates is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Chamberlin + Associates has been a leader in the multifamily housing industry for more than 30 years. We have experience working with a range of clients including individuals, corporations, and investment groups and have successfully managed assets of all sizes including mid- to large-size communities.
Our clients are always our top priority and we believe our duty is to maximize and deliver a consistent return on your investment. We pride ourselves on our attention to detail, commitment to accountability, and deep knowledge of the local market, all of which we leverage to ensure every property in our portfolio achieves optimal performance.
We're still a family-owned and -operated business and we pride ourselves on recruiting and retaining some of the best minds in the multifamily housing industry to support our continued growth. Today we manage more than 70 communities around Arizona and have expanded our portfolio to include properties in Nevada, New Mexico, Tennessee and Texas.
Offices: 500 E Thomas Rd, Phoenix, Arizona 85012, US · 510 N. 7th Ave, Suite #160, Tucson, AZ 85705, US · 6565 Americas Pkwy NE, Suite #200, Albuquerque, New Mexico 87110, US
Management for mid-size to large apartment complexesFee managed multi-family real estateAsset ManagementAn industry-leading team of housing professionalsand Training & DevelopmentAsset ManagementProperty ManagementReal Estate
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