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$18/hr–$21/hr
Full-time
high school
Health Plans, Dental Plans, Vision Plans, Paid Time Off, Company Holidays, 401(k) With Employer Match
Posted 17d ago
~38 hrs/week
Responsibilities
The role involves managing front desk operations, coordinating administrative functions, and providing professional customer service to residents and visitors. Key duties include handling communications, maintaining records, and managing facility supplies and scheduling.
Requirements
Candidates must have a high school diploma or GED and at least one year of experience with Microsoft Office and office equipment. Three years of clerical experience is preferred.
Full job description
Under supervision of the Health Services Administrator, assists administration, operations, leadership and others with running our front desk and general administrative functions and needs. Coordinates work with the Heath Center department and other departments as required. As a representative and team member of Health Center department, this position is expected to present oneself in a manner that reflects professionalism and ensures customer satisfaction.
Hours: Full-Time, 9:00 am to 5:00 pm, Monday - Friday
Pay Rate: $18.00 to $21.00 per hour
A day in the life:
Provide consistent and excellent customer service to all people with whom interactions occur.
Interacts and collaborates professionally with a diverse range of customers, including older adults, co-workers, individually and as part of a team.
Take part in team and company meetings.
Recommend measures to improve methods, performance, and quality of service, and suggests changes in working conditions to increase efficiency.
Establish or adjust work procedures to meet deadlines.
Maintains confidentiality of information in conformance with HIPPA regulations
Answer all incoming phones, pagers, walkie talkie’s, computers/tablets, in a professional manner; locate individuals, take messages if necessary; receive/transmit fax or scanned messages.
Maintains Contact Lists (Resident Call List).
Daily Census – Level of Care Change, Apartment Release Receive, sort and distribute incoming mail and packages, prepares outgoing mail and packages.
Input incident reports into internal and external databases.
Organize and manages an administrative filing system to maintain federal and state regulations and other required administrative documents.
Supplies – Ordering, receiving, inventory.
Scheduling podiatry, dentistry, etc. to come to facility.
Performs all front desk procedures and administrative duties.
To be successful in this role you would need:
High school diploma, GED or equivalent
Prefer three years’ clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year
What’s in it for you?
At HumanGood, we’re driven by purpose—reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported — you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.
We offer a comprehensive range of benefits and perks to support you, including*:
Health, Dental and Vision Plans- start the 1st of the month following your start date
20 days of paid time off (increases with years of service), plus 7 company holidays
401(k) with up to 4% employer match and no waiting on funds to vest
HSA option with employer contribution
Tuition Reimbursement and continuing education programs
$25/line unlimited cell phone plan (plus taxes and fees)
Cell Phone Stipend
5-star employer-paid employee assistance program
*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.
And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at www.HGcareers.org
Come see what The Terraces of Phoenix and HumanGood have to offer!
Welcome to HumanGood: California’s largest nonprofit provider of senior housing and the sixth largest nonprofit senior living organization in the nation. We serve more than 13,000 residents in 122 life plan and affordable housing communities.
Offices: 1900 Huntington Drive, Duarte, California 91010, US
Senior LivingSenior HousingLong Term CareSuccessful AgingAffordable Housingand Health CareHealth CareElder CareCommunitiesNon Profit
How many Customer Service & Support jobs are open in Phoenix, AZ right now?
There are currently 4,650 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Phoenix, AZ?
Companies currently hiring include Domino's, Kroger, Circle K, Costco Wholesale, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Phoenix, AZ?
Yes — 463 of the 4650 open customer service & support positions offer remote or hybrid work (184 remote, 279 hybrid).
How do I apply for Customer Service & Support jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.