Perímetro Urbano Medellín, Antioquia, Colombia · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Quality analysis, Call auditing, Performance reporting, Coaching, Data analysis
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Customer service, Listening skills, Written communication, Verbal communication, Problem-solving
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Coordinador(a) de Sede – Medellín 🚛 Lidera una operación clave en Scania Colombia ¿Te apasiona liderar equipos, desarrollar personas, gestionar operaciones y construir relaciones sólidas con los clientes? En Scania Colo…
Skills: Operations management, Team leadership, Financial management, Budgeting, Inventory management
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Vacante: Asesor(a) de Servicio 📍 Ubicación: Guarne, Antioquia Preferiblemente personas que residan en el Oriente Antioqueño (Guarne, Rionegro, Marinilla, El Carmen de Viboral, La Ceja, El Retiro, entre otros). En Scania…
Skills: Customer service, Workshop operations, After-sales service, Microsoft Office, Organization
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised …
Skills: Customer support, Data delivery, Product operations, API troubleshooting, Software platforms
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Descripción ¡Estamos en búsqueda de talento como tú! Nos encontramos en la búsqueda de un(a) Ejecutivo Comercial (Medicina Prepagada) para la ciudad de Medellin. Perfil requerido: Formación: Técnico o tecnólogo Experienc…
Skills: Commercial management, Prospecting, Sales, Intangible products, Negotiation
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions. Optimizin…
Skills: Order to cash, Financial analysis, Reconciliation, Cash application, Billing processes
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Retail Seller / Vendedor de Retail Acerca del rol: Estamos buscando un(a) Vendedor(a) apasionado(a) por el servicio al cliente y las ventas, que contribuya al crecimiento del negocio a través de una atención excepcional,…
Skills: Customer service, Sales, Inventory management, Product display, Communication
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
How will you CONTRIBUTE and GROW? En Air Liquide Colombia, nos apoyamos en la calidad de nuestros profesionales y en la competitividad de nuestras operaciones para acompañar a nuestros clientes en su desarrollo, ofrecién…
Skills: Respiratory therapy, Sleep apnea treatment, Biomedical equipment management, CPAP, BPAP
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised …
Skills: Google Ad Manager, Ad Operations, Programmatic Advertising, Data Analysis, Yield Management
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
$88000k–$113000k/yr
Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork …
Skills: Onboarding, Offboarding, Employment Law, Customer Service, HR Data Management
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
About the Role We are seeking a highly detail-oriented Regional Operations Specialist to support the logistics backbone of one of our largest clients. Think of this role as the "Air Traffic Controller" for our drivers—yo…
Skills: Logistics, Dispatch, Back-office coordination, Quality control, Operational readiness
Perímetro Urbano Medellín, Antioquia, Colombia · Remote Solely
$10/hr–$12/hr
Ready to Build Solutions and Make a Difference? Join My IT Crew. At My IT Crew, we believe great IT support is about more than resolving technical issues. It's about building strong relationships, creating positive clien…
Skills: Windows Server, Microsoft 365, Active Directory, Group Policy, DNS
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
Sobre nosotros Nalanda permite a organizaciones de cualquier tamaño integrar la confianza, la seguridad y el cumplimiento en todas las fases de la cadena de suministro, fomentando una comunidad de cumplimiento e innovaci…
Skills: Customer support, B2B communication, Technical support, CRM software, Ticketing systems
Perímetro Urbano Medellín, Antioquia, Colombia · Hybrid
By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalized …
Skills: Sports betting knowledge, Data analysis, Attention to detail, Google Sheets, Google Docs
Perímetro Urbano Medellín, Antioquia, Colombia · Remote Solely
Company Overview Global Technology Services (GTS) is a growing IT services and software development firm based in Medellín, Colombia, operating across LATAM, the Philippines, and the US. We are hiring a remote Customer S…
Skills: Customer support, Salesforce, Microsoft 365, Salesloft, ClientSuccess
Perímetro Urbano Medellín, Antioquia, Colombia · Remote Solely
Representante de Telemercadeo – Ventas de Energía SolarJob Description El Representante de Telemercadeo en Ventas de Energía Solar es responsable de prospectar, educar y generar oportunidades de negoc…
Skills: Telemarketing, Sales, Lead generation, Cold calling, CRM management
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Training delivery, Instructional design, Bilingual communication, Spanish, Portuguese
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
The JobAs the Digital Experience Strategist, you will own the end-to-end workflow for customer digital experience insights and synthesis, and experience optimization. You will act as the strategic hub for consumer site c…
Skills: UX research, Service design, User testing, Information architecture, Digital experience optimization
Perímetro Urbano Medellín, Antioquia, Colombia · Remote Solely
NeoWork is seeking a Sales Support Specialist to provide operational and administrative support to the Inside Sales Department. This role is responsible for conducting virtual sales consultations with prospective clients…
Skills: Sales consultations, CRM systems, Microsoft Office, Google Workspace, Lead management
Perímetro Urbano Medellín, Antioquia, Colombia • On-site
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The Quality Analyst is responsible for creating and executing end-to-end test plans to ensure quality metrics and solution performance are met. They will also audit interactions, coach agents for performance improvement, and identify process or system enhancements.
Candidates should have at least 2 years of college education and a minimum of 1 year of experience as a Quality Analyst. Proficiency in English and Spanish is required, along with strong analytical, communication, and problem-solving skills.
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy- and/or external systems.
Audit calls/interactions/transactions for aligned agents
Coach agents for performance improvement
Report performance for aligned span on a daily/weekly/monthly basis
Provide inputs, basis audits, for briefings and training need identification
Partner with TLs in leading Team Meetings for metric improvement
Participate in strategic projects for the campaign/LoB
Identify and escalate any potential quality issues per defined process
Isolate and report defects; verify defect fixes
Suggest process/system improvements based on common customer concerns
Accomplish other responsibilities assigned by management
Drive quality initiatives, contests and campaigns for the assigned span
Be updated on knowledge and serve as SME for the campaign/LoB
Bilingual in English & Spanish with a minimum B2 proficiency in English.
At least 2 years in college (BS or BA preferred)
Minimum of 1-year experience as Quality Analyst (preferred)
Basic excel/google sheets skills
Problem-solving skills
Preferably familiar with application of basic quality tools such as cause and effect, histogram, correlation etc.
Strong customer centricity
Ability to provide constructive feedback in an assertive manner
Good written and verbal communication skills
Logical thinking
Ability to manage conflicts
Attention to detail
Ability to work with minimal supervision and demonstrate initiative and good judgment
Versatility and ability to work on multiple projects
Ability to establish and maintain effective working relations with a wide variety of individuals
Ability to work with a diverse team
Continuous improvement mindset
Clear thought process
Ability to clearly articulate
Highly conscientious and diligent
Assertiveness
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Digital Customer Experience. Trust & Safety. AI Services.
TaskUs delivers outsourced digital services that power the companies shaping the future. By combining specialized human talent and intelligent technology, we solve complex operational challenges for global category leaders within AI, autonomous vehicles (AV), robotics, social media, financial services, healthcare, and beyond. We enable our clients to elevate their customer experience, protect their platforms, and grow their brands.
Offices: 1650 Independence Dr, New Braunfels, Texas 78132, US · 24th Street corner 7th Avenue, 17th Floor, Twenty Four Seven McKinley Building,, Taguig, Metro Manila 1634, PH · E. Aguinaldo Highway corner Nueno Avenue, 2F, Lumina Point, Imus, Cavite 4103, PH · 962 Aurora Blvd, Quezon City, National Capital Region, PH · 5 Apacible Street, Poblacion, Batangas 4200, PH
There are currently 104 open customer service & support positions in Perímetro Urbano Medellín, Colombia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Sweet Carolina's Travel, UPS, Tipalti, Genius Sports, Concentrix, among others. Browse the listings above to see every active employer.
Yes — 51 of the 104 open customer service & support positions offer remote or hybrid work (28 remote, 23 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
