Customer Service & Support Jobs in Cartagena de Indias, Colombia (Now Hiring) — 22 open
Aerovias Del Continente Americano S.A. Avianca
Semillero Agente de Servicio al Cliente - Cartagena
Cartagena de Indias, Bolívar, Colombia · On-site
Entry level
¡Cada vez estas más cerca de tocar el cielo! ✈️ Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir vencie…
Skills: Customer Service, Communication, Sales, Problem Solving, Aviation Operations
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route…
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Logistics, Vehicle operation, Inventory management, Safety compliance, Customer service
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Logistics, Vehicle operation, Inventory management, Safety compliance, Customer service
Propósito del cargo Brindar a las empresas afiliadas a la eps y empresas de apoyo de la organización los servicios de asesoría integral y de mantenimiento postventa. Educación Tecnólogo en ADMINISTRACION COMERCIAL Formac…
Skills: Commercial administration, Customer service, Sales focus, Negotiation, Data management
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Skills: Planning and Organization, Working Under Pressure, Teamwork, Achievement Orientation, Honesty
Welcome to a workplace where everyone passionately believes in one purpose! Our company's commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion …
Cartagena de Indias, Bolívar, Colombia · Remote Solely
Entry level
We’re looking to onboard a driven, people-centric Certified Travel Agent who’s ready to plug into a proven business model while bringing fresh energy to a timeless industry. If you’re passionate about travel, love helpin…
Skills: Travel planning, Customer service, Communication, Relationship building, Time management
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Cartagena de Indias, Bolívar, Colombia · Remote Solely
Mid level
We are looking for an enthusiastic and results-oriented Implementation Consultant for our B2B client. In this role, you will be responsible for leading the entire implementation journey, from project kickoff to successfu…
Skills: B2B SaaS Implementation, Project Management, Customer Success, English Proficiency, Data Analysis
Job Description Acerca del rol Brindar atención a los usuarios de la clínica de Cartagena al realizar la recepción e ingreso de su información en el sistema asegurando el cumplimiento de los servicios requeridos. Respons…
Cartagena de Indias, Bolívar, Colombia · Remote Solely
Mid level
We're looking for a highly organized, bilingual professional to join our team as a Virtual Recruiting & Operations Assistant. This is an exciting opportunity to support a large-scale AI data collection project by helping…
Skills: Bilingual Spanish, English Proficiency, Virtual Assistance, Recruitment Support, Onboarding
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Hotel Operations Management, Night Audit, Guest Relations, Crisis Management, Staff Supervision
Cartagena de Indias, Bolívar, Colombia · Remote Solely
$260/hr–$270/hr
Mid level
We are actively hiring experienced Collections Specialists located in Mexico and Colombia to join our growing remote team. This role is ideal for professionals with strong third-party collections experience who are confi…
Skills: Collections, Negotiation, Objection Handling, FDCPA Compliance, English Communication
Cartagena de Indias, Bolívar, Colombia · Remote OK
Mid level
About Us: We curate extraordinary experiences for clients seeking unforgettable travel moments. Our mission is to transform visions into meticulously crafted getaways that leave lasting memories. We’re looking for a pass…
About Us: We specialize in creating unforgettable travel and adventure experiences that allow our clients to escape the everyday and immerse themselves in extraordinary destinations. Our mission is to deliver personalize…
Skills: Interpersonal Communication, Storytelling, Logistics Coordination, Problem Solving, Client Service
About the Role: We are seeking a creative and detail-oriented Holiday Strategist to design unforgettable travel experiences and seasonal getaways for our clientele. You will be the go-to expert for curating memorable vac…
About Us: We believe life’s moments are treasures, and every experience tells a story. Our mission is to help clients capture, preserve, and relive their most meaningful memories in a way that’s personalized, creative, a…
About Us: We are a forward-thinking travel lifestyle brand dedicated to crafting unforgettable experiences for our clients. From adrenaline-packed excursions to unique cultural adventures, we transform dreams into memori…
Cartagena de Indias, Bolívar, Colombia · Remote OK
Mid level
About the Role: We are seeking a highly organized and creative Journey Planner to design personalized travel experiences that turn ordinary trips into unforgettable adventures. This role blends logistics, research, and a…
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Full-time
professional certificate
Posted 6d ago
Apply by Aug 14
~40 hrs/week
Spanish
Responsibilities
The Customer Service Agent will assist and guide passengers at various contact points to ensure safe and efficient flight operations. They will also support supervisors during flight disruptions such as delays, cancellations, or overbooking to maintain service quality.
Requirements
Candidates should hold a technical, technological, or professional degree, preferably in aviation, tourism, or hospitality. A B2 level of English and the ability to work rotating shifts are required.
Full job description
¡Cada vez estas más cerca de tocar el cielo! ✈️
Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino. 🎯
Semillero Agente de Servicio al Cliente - Cartagena
En este rol realizaras y aseguraras la excelencia en el servicio, brindando un trato ágil y oportuno; con el fin de cumplir con los deberes y responsabilidades establecidos en los manuales operativos y del Sistema de Gestión Integral.
Funciones específicas:
Atender, orientar y direccionar al pasajero en cada punto de contacto, de acuerdo con lo establecido en los procedimientos; con el fin de garantizar que la operación de los vuelos se maneje de forma segura y así obtener calidad en el servicio.
Asegurar un excelente servicio al cliente, a través de la satisfacción de las necesidades y requerimientos del mismo; con el fin de garantizar el mejoramiento continuo de la organización.
Apoyar al Supervisor, Agente Líder u otros colaboradores, en caso de retrasos, vuelos interrumpidos, sobreventa o cancelaciones, realizando las funciones que se le asignen; con el fin de garantizar el mejoramiento continuo de la organización
Check- in / los requisitos para abordar:
Formación académica: Técnico/Tecnólogo/Profesional,deseables carreras enfocadas al sector aeronáutico, servicio al cliente, turismo y/o hotelería.
Experiencia: Deseable experiencia en el sector aeronáutico, servicio al cliente y experiencia en ventas.
Offices: Av Washington Luis, 7059 - Campo Belo - SP
Frequently asked questions
How many Customer Service & Support jobs are open in Cartagena de Indias, Colombia right now?
There are currently 22 open customer service & support positions in Cartagena de Indias, Colombia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cartagena de Indias, Colombia?
Companies currently hiring include Sweet Carolina's Travel, GCG Official, Resolv Global, Aerovias Del Continente Americano S.A. Avianca, Convatec, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cartagena de Indias, Colombia?
Yes — 6 of the 22 open customer service & support positions offer remote or hybrid work (6 remote, 0 hybrid).
How do I apply for Customer Service & Support jobs in Cartagena de Indias, Colombia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.