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Customer Service & Support Jobs in Medellín, Colombia (Now Hiring) — 26 open

Roca Alliances logoRoca Alliances

Admin Office Support

Medellín, Antioquia, Colombia · On-site

Mid level

We are Roca Alliances A specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insi…

Skills: Office Administration, Facilities Management, English Proficiency, Microsoft Office Suite, Organizational Skills

Finaktiva logoFinaktiva

Auxiliar de operaciones factoring

Medellín, Antioquia, Colombia · On-site

Entry level

Descripción de la empresa Somos una comunidad de visionarios, un grupo de expertos comprometidos con el éxito. Creamos conexiones genuinas que trascienden el trabajo cotidiano, porque entendemos que el verdadero éxito ra…

Skills: Factoring, Confirming, Collections, Payment Processing, Microsoft Excel

2Centric LLC logo2Centric LLC

New Candidates (Test 3)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Sales, Marketing, Customer Service, Software Development, Financial Analysis

Iron Mountain logoIron Mountain

CoE Customer Success Specialist

Ituango, Antioquia, Colombia · Hybrid

Entry level$8.3B raised

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your ca…

Skills: Customer Lifecycle Management, Account Retention, Up-selling, Cross-selling, Customer Onboarding

2Centric LLC logo2Centric LLC

New Candidates (Test 1)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Sales, Marketing Campaign Planning, Customer Service, Software Development, Financial Analysis

2Centric LLC logo2Centric LLC

New Candidates (Test 2)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Sales, Marketing, Customer Service, Software Development, Financial Analysis

2Centric LLC logo2Centric LLC

New Candidates (Test 5)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Relationship Management, Sales Strategy, Marketing Campaign Planning, Lead Generation, Customer Service

2Centric LLC logo2Centric LLC

New Candidates (Test 4)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Sales, Marketing, Customer Service, Software Development, Financial Analysis

2Centric LLC logo2Centric LLC

New Candidates (Test 6)

Medellín, Antioquia, Colombia · Hybrid

$500/hr–$1k

Mid level

Join Our Dynamic Team! We're Always Hiring! We are a growing company seeking talented and motivated individuals to join our team. We have multiple job openings across various departments and are looking for candidates wi…

Skills: Sales, Marketing, Customer Service, Software Development, Financial Analysis

RAM BPO 🐏 logoRAM BPO 🐏

Bilingual Operations & Scheduling Virtual Assistant (Remote)

Medellín, Antioquia, Colombia · Remote OK

Mid level

Bilingual Operations & Scheduling Virtual Assistant (English / Spanish) 📍 Remote | Full-Time 💰 Salary: COP $2,300,000 + Transportation Allowance 🕛 Schedule: Monday to Friday, 12:00 PM – 8:00 PM About the Role We're lo…

Skills: English Fluency, Spanish Fluency, Scheduling, Operations Support, Administrative Support

Third Way Health logoThird Way Health

Assistant Team Lead

Medellín, Antioquia, Colombia · On-site

Mid level$17M raised

About the position: We are seeking a full-time Assistant Team Lead for our Team. The Assistant Team Lead will support the Team Lead in various administrative and leadership tasks, ensuring efficient team operations and h…

Skills: Healthcare Expertise, Call Center Operations, English Fluency, Spanish Fluency, Salesforce

WTW logoWTW

Director de cuenta

Medellín, Antioquia, Colombia · On-site

Senior

El Rol Dirigir el equipo a cargo, asegurando la entrega de los servicios requeridos por el cliente.Asegurar el cumplimiento de los indicadores de resultados.Garantizar claridad en roles y responsabilidades del equipo.Man…

Skills: Account Management, Team Leadership, Strategic Planning, Client Relationship Management, Insurance Market Knowledge

Third Way Health logoThird Way Health

Assistant Team Lead

Medellín, Antioquia, Colombia · On-site

Mid level$17M raised

About the position: We are seeking a full-time Assistant Team Lead for our Team. The Assistant Team Lead will support the Team Lead in various administrative and leadership tasks, ensuring efficient team operations and h…

Skills: Healthcare Expertise, Call Center Operations, English Fluency, Spanish Fluency, Salesforce

Skechers logoSkechers

Part- Time

Medellín, Antioquia, Colombia · On-site

Entry level$500M raised

Nos encontramos en la búsqueda de asesores Part-Time, que les apasione el sector retail; su mayor competencia será contar con un excelente servicio al cliente. Requerimos personal que cuente con mínimo 6 meses de experie…

Skills: Customer Service, Sales, Teamwork, Adaptability, Active Listening

Insense | TikTok & Meta Partner logoInsense | TikTok & Meta Partner

Digital Account Manager

Medellín, Antioquia, Colombia · Remote Solely

Mid level$6M raised

🚀 About us Creators are shaping the future of marketing and driving real business impact. Join the economy that’s transforming how brands grow, we’d love for you to be part of this journey! Founded in 2016, we are a rem…

Skills: Account Management, Client Success, Project Management, Influencer Marketing, UGC

RAM BPO 🐏 logoRAM BPO 🐏

Client Operations Specialist (On-site Medellín)

Medellín, Antioquia, Colombia · On-site

Entry level

Location: On-site · El Poblado, Medellín Type: Full-time Do you like things to flow? You'll work alongside a leading commercial insurance technology company in the United States — a high-volume industry where speed and p…

Skills: English Proficiency (B2+), CRM Management, Customer Support, Case Management, Professional Email Writing

Roca Alliances logoRoca Alliances

Accounts Receivable Specialist (UK & US Accounts)

Medellín, Antioquia, Colombia · On-site

Mid level

We are hiring Accounts Receivable Specialist roles ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology c…

Skills: Accounts Receivable, Collections, Order-to-Cash, Aging Management, Account Reconciliation

Expatgroup.co logoExpatgroup.co

Analista de Tecnología, Automatizaciones y Soporte (Ecosistema Digital)

Medellín, Antioquia, Colombia · Hybrid

$3000k–$3500k/mo

Mid level

¿Eres un experto en la resolución de problemas tecnológicos? ¿Te apasiona conectar herramientas, automatizar procesos y asegurar que todo el ecosistema digital de una empresa funcione como un reloj suizo? Si tienes exper…

Skills: CRM Administration, Process Automation, WordPress Management, Zoho One, Zapier

Roca Alliances logoRoca Alliances

Manager of Account Management

Medellín, Antioquia, Colombia · On-site

Senior

We are hiring a Manager, Account Management ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companie…

Skills: Account Management, Team Leadership, Customer Retention, Revenue Growth, SaaS Management

Roca Alliances logoRoca Alliances

Account Manager

Medellín, Antioquia, Colombia · On-site

Mid level

We are hiring Account Manager roles ON SITE | Medellín, Colombia About Roca Alliances Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We pa…

Skills: Account Management, Customer Success, B2B Sales, SaaS, Relationship Management

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Showing 1–20 of 26

Roca Alliances logo

Admin Office Support

Roca Alliances

Medellín, Antioquia, Colombia • On-site

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Mid level

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  • Full-time
  • Competitive Salary, Continuous Training And Mentoring, Growth Opportunities, Collaborative Culture
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

The role focuses on managing daily office administration, facilities, and operational support to ensure a smooth work environment. Key tasks include coordinating shipments, managing supplies, and supporting internal and external communications.

Requirements

Candidates need over 3 years of experience in office administration or executive support with an advanced level of English. Proficiency in Microsoft Office Suite and strong organizational skills are essential.

Full job description

We are Roca Alliances

A specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We deliver tailored hiring solutions to ensure the perfect match for each role. With deep insight into industry trends, we drive targeted, efficient recruitment that builds long-lasting partnerships and support business growth. Our mission is simple: help business thrive by delivering the right professionals to meet their needs



Position Summary

As We are looking for a proactive and detail-oriented Admin Office Support professional to join our team in Medellín. This role is responsible for ensuring the smooth day-to-day operation of the office by providing administrative, facilities, and operational support. The ideal candidate will have excellent organizational skills, strong communication abilities, and a good command of English to interact effectively with internal and external stakeholders.

Key Responsibilities

• Manage daily office administration activities and provide general administrative support.

• Coordinate and oversee office facilities and workplace operations to ensure an efficient work environment.

• Recieve, organize, and distribute incoming correspondence, packages, and documentation.

• Support internal and external communications, ensuring timely and professional responses.

• Assist with the onboarding and arrival process for new employees and visitors.

• Coordinate the shipment, tracking, and delivery of company equipment and staff.

• Maintain office supplies inventory and support purchases when needed.

• Liase with vendors, service providers, and building management as required.

• Support scheduling, meetings, and other administrative tasks assigned by management.

• Ensure office procedures and records are maintained accurately and efficiently.



Requirements

• 3+ years of experience in office administration, office coordination, executive support, or a similar administrative role.

• Experience handling correspondence, office logistics, and facilities-related tasks.

• Advanced English level.

• Strong organizational and multitasking skills with excellent attention to detail.

• Good written and verbal communication skills in English and Spanish.

• Ability to manage multiple priorities in a fast-paced environment.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other administrative tools.

• Strong problem-solving skills and a proactive attitude.

• Professional demeanor and customer-service mindset.



Benefits

  • Competitive salary in Colombian pesos (COP)
  • Continuous training and mentoring
  • Work with a Leading Global company
  • Growth Opportunities: Join a growing team with plenty of room for career advancement.
  • Collaborative Culture: Work alongside passionate professionals in an innovative environment.
  • In-Office Role: Excellent opportunity to collaborate with Leadershio in Medellin’s modern office.

This is an Excellent Opportunity!

If you meet the requirements, we’d love to start a conversation with you. Simply fill out the application form, and we’ll be in touch to schedule your interview promptly. Don’t miss your chance to work with a leading global IT company that’s on the rise!

 

**Only resumes in English will be considered for this position**



Related keywords

Office AdministrationFacilities ManagementMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointLogisticsVendor ManagementOnboardingAdministrative SupportTech SectorRecruitment

About Roca Alliances

LinkedInVisit site

At Roca Alliances, we inspire growth through strategic outsourcing to Latin America. Top-Tier Demand Gen, Content & CBT.

Industry
Business Consulting and Services
Company size
51-200 employees
Founded
2002
Headquarters
Guatemala City, Guatemala City
LinkedIn followers
3,586

At Roca Alliances, we aim to inspire businesses to outsource/nearshore to Latin America, fostering growth and scalability. Building upon our 15+ years of expertise, we have evolved into a trusted strategic partner for our clients. Our dedication is to provide best-of-industry enhanced demand generation, content syndication, setting up multidisciplinary cross-border teams, and proprietary build-operate-and-transfer services. We strive to be catalysts for pipeline amplification, employing thoroughly tested demand-generation strategies that lie at the heart of our excellence. Our cross-border teams profoundly understand international markets, empowering businesses to scale their operations seamlessly from a strategic location. Embracing our motto, 'Inspire to outsource/Nearshore to Latin America,' we are committed to delivering exceptional service and cultivating enduring relationships with our clients. Through this mission, we aim to drive businesses' success and expansion as they entrust us with their demand generation strategies and navigate the complexities of cross-border collaboration, elevating their operations to new heights.

Offices: 7ma avenida 5-45 zona 4, edificio XPO1 nivel 7 oficina 701, Guatemala City, Guatemala City 01004, GT · R Artur Paula 12, Mossoró, Rio Grande do Norte 59612-120, BR · Carrera 43A, Piso 6, Medellín, Antioquia 050022, CO

Outsourcing and Offshoring ConsultingDigital Marketing ServicesAccount-Based-MarketingDemand GenerationContent SyndicationCross Border TeamsTelemarketing ServicesQuality AssuranceChannel Enablement ServicesStaff and Recruiting Services
View all jobs at Roca Alliances

Frequently asked questions

How many Customer Service & Support jobs are open in Medellín, Colombia right now?

There are currently 26 open customer service & support positions in Medellín, Colombia listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Medellín, Colombia?

Companies currently hiring include Roca Alliances, InterScripts, Inc., RAM BPO 🐏, Third Way Health, Expatgroup.co, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Medellín, Colombia?

Yes — 10 of the 26 open customer service & support positions offer remote or hybrid work (2 remote, 8 hybrid).

How do I apply for Customer Service & Support jobs in Medellín, Colombia?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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