Customer Service & Support Jobs in Perímetro Urbano Medellín, Colombia (Now Hiring) — 57 open

Position Overview:
We are seeking an Itinerary Expert to design, customize, and optimize travel plans for our clients. The ideal candidate has a deep knowledge of destinations, accommodations, and activities, and can craft experiences that perfectly match each traveler’s preferences, schedule, and budget.

Key Responsibilities:

• Develop tailored travel itineraries based on client preferences, including accommodations, activities, transportation, and dining.
• Conduct research to recommend destinations, experiences, and local insights that enhance client trips.
• Collaborate with clients to refine itineraries, ensuring every detail aligns with their expectations.
• Coordinate with travel suppliers, tour operators, and local vendors to confirm bookings and logistical details.
• Keep up-to-date with trends in travel, new destinations, and industry best practices.
• Provide proactive solutions and alternatives to maximize client satisfaction.

Qualifications:

• Proven experience in itinerary planning, travel consulting, or related roles.
• Strong knowledge of global destinations, cultural experiences, and travel logistics.
• Excellent communication and organizational skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Detail-oriented with a passion for creating memorable travel experiences.
• Familiarity with travel booking platforms and tools is a plus.

What We Offer:

• Flexible working environment.
• Opportunity to work with a passionate, travel-driven team.
• Exposure to a wide variety of destinations and client profiles.
• Creative freedom to design unique travel experiences.