Guaduas, Cundinamarca, Colombia · Hybrid
Job Description Hybrid For this position, you will work in a hybrid model and be expected to be on site 3 days per week, combining in-person collaboration with the flexibility to work remotely on selected days. What you …
Skills: Quality Management, Root Cause Analysis, Automotive Engineering, Product Development, ISO Standards
Guaduas, Cundinamarca, Colombia · On-site
Como Sales Promoter, serás la persona responsable de dar atención integral al concesionario en temas referentes a requerimientos y solicitudes representando a GM Financial. Realizar la radicación y sustentación de crédit…
Skills: Customer Service, Interpersonal Relations, Assertive Communication, Work Under Pressure, Achievement Orientation
Guaduas, Cundinamarca, Colombia · On-site
Technical Service Advisor 4– Bilingual (English/Spanish) This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global …
Skills: IP Networking, TCP/IP, QoS, VLAN, STP
Guaduas, Cundinamarca, Colombia · Hybrid
Technical Service Advisor 4– Bilingual (English/Spanish) This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise…
Skills: IP Networking, TCP/IP, QoS, VLAN, STP
Guaduas, Cundinamarca, Colombia · Hybrid
Technical Service Advisor 4– Bilingual (English/Spanish) This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise…
Skills: IP networking, TCP/IP, QoS, VLAN, STP
Guaduas, Cundinamarca, Colombia · On-site
¡Súmate a nuestro equipo en Ecolab! 🌍 Líder mundial en soluciones sostenibles para agua, higiene y energía. En Ecolab, empresa global con presencia en más de 170 países, ayudamos a nuestros clientes a lograr sus metas o…
Skills: Administrative support, Customer service, Document management, Microsoft Office, Communication
Guaduas, Cundinamarca, Colombia · On-site
🌍 ¡Únete a Ecolab y construye un futuro más sostenible! En Ecolab, líder global en soluciones y servicios para agua, higiene y energía, trabajamos cada día para ayudar a nuestros clientes a alcanzar sus objetivos operat…
Skills: Administrative support, Customer service, Microsoft Office, Excel, Communication
Guaduas, Cundinamarca, Colombia · On-site
🌍 ¡Únete a Ecolab y construye un futuro más sostenible! En Ecolab, líder global en soluciones y servicios para agua, higiene y energía, trabajamos cada día para ayudar a nuestros clientes a alcanzar sus objetivos operat…
Skills: Administrative support, Customer service, Microsoft Office, Excel, Communication
Guaduas, Cundinamarca, Colombia · Hybrid
Job Description: At DXC we use the power of technology to deliver mission‑critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services acros…
Skills: Technical support, Service desk, Incident management, Windows 10, Email configuration
Guaduas, Cundinamarca, Colombia · On-site
Company Overview Conectando Personas Mejorando Vidas Conviértete en un DHL y consigue lo esencial de tu vida diaria, a través de los mejores beneficios, buscamos tu seguridad, tu salud y la de tu familia. Construye tu ca…
Skills: Logistics operations, Customer service, Inventory management, Data analysis, Reporting
Guaduas, Cundinamarca, Colombia · Hybrid
Descripción de la empresa Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify he…
Skills: Object-Oriented Programming, TCP/IP, Web Services, XML, MQ
Guaduas, Cundinamarca, Colombia · On-site
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make…
Skills: Sales Strategy, Personnel Management, Business Development, KPI Monitoring, Coaching And Mentoring
Guaduas, Cundinamarca, Colombia · Hybrid
$9300k–$10600k/mo
Pariveda is a North American-based, employee-owned professional services firm. We provide strategy and technology services across industries. As a mission-driven organization and Certified B Corp, we enable our clients t…
Skills: JavaScript, TypeScript, Node.js, React, SQL
Guaduas, Cundinamarca, Colombia · Hybrid
Descripción de la empresa Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify he…
Skills: Structured Programming, Object-Oriented Programming, TCP/IP, Web Services, XML
Guaduas, Cundinamarca, Colombia · Remote Solely
CUSTOMER SUPPORT SPECIALIST (B2B Clients | Remote - Colombia) Full-time (40 hrs/week) | Remote | Colombia Join The Global Talent Co.'s Talent Network: https://www.globaltalent.co/network The Role Join a fast-growing Nort…
Skills: Customer Support, B2B Client Support, Ticket Management, CRM Proficiency, Order Management
Guaduas, Cundinamarca, Colombia · Remote OK
Job duties and responsibilities Collection, analysis and change recommendations of configuration information Collection and analysis of customer network information Collection and analysis of packet trace information Rec…
Skills: Network Security, Routing, Customer Service, Communication Skills, CCNA
Guaduas, Cundinamarca, Colombia · Hybrid
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Customer Experience Strategy, Qualitative Research, Ethnographic Studies, Customer Journey Mapping, Design Thinking
Guaduas, Cundinamarca, Colombia · Hybrid
Who we are: At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelon…
Skills: Case Management, HR Policy Guidance, HRIS, Employee Relations, Data Quality Maintenance
Guaduas, Cundinamarca, Colombia · Hybrid
Operations Account Manager-Americas. (Bi-Lingual Spanish & English) Hybrid-Bogotá, Columbia Position Summary The Operations Account Manager is a key role within Tillster’s Account Management organization, responsible for…
Skills: Account Management, Project Management, Operations, Program Coordination, Bilingual
Guaduas, Cundinamarca, Colombia · Hybrid
PROGRAM MANAGER/PROJECT MANAGER Seeking a strong Program Manager/Project Manager. You are to lead and deliver both customer-facing and internal strategic initiatives, with a proven ability to operate decisively in fast-p…
Skills: Project Management, Customer Engagement, Communication, Relationship Management, Risk Management
Guaduas, Cundinamarca, Colombia • Hybrid
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Lead the field quality and reliability strategy for the Pacific cluster to ensure product performance and customer satisfaction. Manage root cause investigations, warranty optimization, and cross-functional collaboration to drive continuous improvement and successful product launches.
Requires a bachelor's degree in Mechanical, Industrial, Automotive, or Electronic Engineering with solid professional experience in technical or automotive environments. Candidates must possess strong knowledge of quality standards, problem-solving methodologies, and advanced English proficiency.
Lead the field quality and reliability strategy for the Pacific cluster, ensuring a proactive approach to product performance, customer satisfaction, and continuous improvement across the business.
Drive the investigation, prioritization, and resolution of field quality issues by leading root cause analysis, corrective actions, and preventive actions that minimize recurrence and strengthen product quality performance.
Oversee warranty-related topics and support decisions that help optimize quality costs, reduce exposure, and improve the overall efficiency and competitiveness of the operation.
Ensure quality readiness for new product launches by coordinating key deliverables, monitoring launch milestones, supporting capture test fleet evaluations, and leading high-level quality reviews aligned with global processes.
Analyze customer feedback, survey results, and warranty incident trends to identify risks and opportunities, translating insights into action plans that improve key quality indicators and protect customers in the field.
Coordinate and support field actions such as campaigns, port holds, and containment measures whenever necessary, always with a strong focus on customer protection and timely execution.
Build strong partnerships with Customer Care and Aftersales, Product Engineering, Supplier Quality, Manufacturing, assembly plants, Legal, Finance, and global source teams to align priorities and accelerate the resolution of quality concerns.
Act as a key point of connection between regional needs and global support teams, ensuring effective communication, escalation, and follow-through on critical quality matters.
Contribute to strategic decision-making by representing the function in leadership forums and cross-functional discussions related to quality, product launches, and business performance.
Develop team capability and foster a high-performance environment that promotes accountability, collaboration, learning, and a strong culture of quality.
Bachelor’s degree in Mechanical, Industrial, Automotive, Electronic Engineering, or a related discipline.
Solid professional experience in automotive, consumer goods, or related technical environments, ideally with exposure to Product Engineering, Supplier Quality, Manufacturing, Plant Quality, or field quality operations.
Strong knowledge of ISO standards, manufacturing systems, structured problem-solving methodologies, product development processes, and quality KPI management.
Proven ability to analyze complex technical issues, prioritize effectively, and drive execution across multiple stakeholders and functions.
Demonstrated customer focus, technical expertise, sound judgment, collaboration, interpersonal effectiveness, and leadership courage.
Strong communication skills, with the ability to influence cross-functional teams and present quality topics clearly to both operational and leadership audiences.
Advanced English proficiency and availability to travel as business needs require.
Experience leading field quality, warranty, product quality, or launch readiness activities across multiple markets, countries, or regional operations.
Exposure to imported vehicle portfolios and coordination with global source plants, suppliers, or cross-regional teams.
Experience working in environments where customer feedback, warranty trends, and quality performance indicators are used to drive business and product decisions.
Familiarity with quality and warranty metrics such as IPTV, PPH, or CPV.
Portuguese proficiency.
Previous experience participating in executive or cross-functional forums where quality topics are discussed and escalated.
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1-800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Amazing people make amazing products. And together, we build the one for every person, purpose and journey.
General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent and the technology to realize the safer, better and more sustainable world we want. As an open, inclusive company, we’re also creating an environment where everyone feels welcomed and valued for who they are. One team, where all ideas are considered and heard, where everyone can contribute to their fullest potential, with a culture based in respect, integrity, accountability and equality. Our team brings wide-ranging perspectives and experiences to solving the complex transportation challenges of today and tomorrow. For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
Offices: 100 Renaissance Center, Detroit, Michigan 48243, US · P.O. Box 33170, Detroit, Michigan 48232-5170, US · 800 N Glenwood Ave, Pontiac, MI 48340, US · Avenida Americo Vespucio 811, Huechuraba, Santiago Metropolitan 8580000, CL · 500 Wentworth St W, Oshawa, Ontario L1J 6G5, CA
There are currently 21 open customer service & support positions in Guaduas, Colombia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Ecolab, Hewlett Packard Enterprise, General Motors, Serasa Experian, Tillster, among others. Browse the listings above to see every active employer.
Yes — 13 of the 21 open customer service & support positions offer remote or hybrid work (2 remote, 11 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
