New York, New York, United States · On-site
If you are a current Barnard College employee, please use the internal career site to apply for this position. Job: Student Computing Services Supervisor Reporting to the Director of User Services, the BCIT Student Compu…
Skills: Supervision, Customer Service, Technical Support, Incident Management, Windows
New York, New York, United States · On-site
$55k–$60k/yr
Who We Are: TransPerfect was founded with a mission to help the world's businesses navigate the global marketplace. Today, we have grown to be an industry leader organization by helping clients globalize their business n…
Skills: Business Development, Cold Calling, Lead Generation, Negotiation, Client Relationship Management
New York, New York, United States · On-site
$20/hr–$23/hr
PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satis…
Skills: Patient Intake, Phlebotomy, EKG, Specimen Collection, Point-of-care Testing
New York, New York, United States · Hybrid
$24/hr–$36/hr
About Us: The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of al…
Skills: Customer Service, Administrative Skills, Organizational Skills, Interpersonal Communication, Problem Solving
New York, New York, United States · Hybrid
$75k–$113k/yr
Primary DetailsTime Type: Full time Worker Type: Employee The Opportunity The purpose of this role is to support business operations by preparing and reviewing documentation, maintaining client records, processing submis…
Skills: Analytical Thinking, Business Reporting, Critical Thinking, Customer Service, Customer Value Management
New York, New York, United States · Remote OK
About Notabene Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services …
Skills: Solution Design, REST APIs, Technical Support, Problem Solving, Project Management
New York, New York, United States · On-site
$28/hr–$35/hr
<div><div><p>Job Title: Client Advisor - Jewelry</p><p>Reports to: Jewelry Manager/Store Director</p><p>Division: Retail</p><p> </p><p><strong>Overview:</strong></p><p class="MsoNormal"><span lang="EN" style="font-size: …
Skills: Clienteling, Luxury Sales, CRM Software, Relationship Management, Customer Service
New York, New York, United States · On-site
$35k–$40k/yr
Job Title: Language Center Operations Assistant Department: Language Center, Manhattan Reports to: Student Service Manager, Language Center Designation: Full-Time, Non-Exempt Salary: $35,000.00 - $40,000.00 --------- Sta…
Skills: Customer Service, English Fluency, French Language Proficiency, Interpersonal Communication, Administrative Support
New York, New York, United States · Hybrid
New York Public Radio is seeking a Sales Assistant to join the Sponsorship team, reporting to the Accounts Operations Manager. This role supports advertising campaigns across radio, podcasts, streaming, and digital platf…
Skills: Media Planning, Sales Operations, Advertising Strategy, Digital Media, Client Service
New York, New York, United States · On-site
$20/hr–$23/hr
PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satis…
Skills: Patient Intake, Phlebotomy, EKG, Specimen Collection, Point-of-care Testing
New York, New York, United States · Hybrid
Join beqom — where tech meets impact beqom is a high-growth B2B SaaS company that provides industry-leading tools for pay equity and transparency, compensation, and performance management. Trusted by some of the world’s …
Skills: Enterprise Account Management, Revenue Growth, Upselling, Cross-selling, Executive Relationship Management
New York, New York, United States · On-site
$13/hr–$14/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Customer Service, Merchandising, Communication, Time Management, Teamwork
New York, New York, United States · On-site
$90k–$130k/yr
About us Garage powers the exchange of critical assets across America’s essential industries. We started with fire departments, where purchasing mission-critical vehicles and equipment used to take months of paperwork, p…
Skills: Customer Support, Customer Success, Omnichannel Communication, Issue Triage, Knowledge Base Management
New York, New York, United States · On-site
Smith is looking for an Account Representative to join our New York team. Once you join this team, you will become acquainted with our core values that define Smith. With a reputation of more than 40 years of excellence,…
Skills: Cold Calling, Lead Generation, CRM, Sales Navigator, ZoomInfo
New York, New York, United States · On-site
$20/hr–$23/hr
PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satis…
Skills: Patient Intake, Phlebotomy, EKG, Specimen Collection, Point-of-care Testing
New York, New York, United States · Hybrid
$25/hr–$44/hr
Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of t…
Skills: Account Management, Client Management, Customer and Client Focus, Issue Management, Oral Communications
New York, New York, United States · Hybrid
$149k–$164k/yr
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist,…
Skills: Salesforce, Capacity Management, Data Hygiene, Account Rebalancing, Reporting & Dashboards
New York, New York, United States · On-site
$43k–$78k/yr
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew…
Skills: Prospecting, Cold-calling, Networking, Solution-based Selling, Negotiation
New York, New York, United States · On-site
$32/hr–$36/hr
Overview Are you seeking an integral role in office operations? As our Office Administrator, you will be the cornerstone of our team and the first point of contact for visitors at reception, as well as the primary handle…
Skills: Data Entry, Executive Scheduling, Event Organization, Customer Service, Calendar Management
New York, New York, United States · On-site
$28/hr–$30/hr
Overview Worker’s Justice Project (WJP) (workersjustice.org) was founded in 2010 to address the racial and economic injustices that low-wage immigrant workers face in New York City by building collective power to win ins…
Skills: Bilingual Communication, Administrative Support, Intake Processing, Database Management, Customer Service
Barnard College
New York, New York, United States • On-site
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Supervise student employees and manage front desk operations to provide technical support for students, faculty, and staff. Coordinate lab monitoring, supply ordering, and student outreach while escalating serious system outages to full-time staff.
Requires a college degree and at least one year of experience in customer service or a supervisory role. Candidates should be familiar with Windows, macOS, and common user software, with the ability to lift up to 25 lbs.
Supervision of ACE Student Employees
Reviewing the Student Computing voicemail and incident management
Provides user support for walkins, phone and email/self service for students, faculty and staff
Performs password resets, check student account status, and fields questions from student employees
Monitoring of labs and printing for reported issues in on campus computer labs during the evening hours.
Provides supplementary support for IT Support Coordinator in evening hours
Continuous Communication with IT Support Coordinator
Monitors Student ACE Schedules & coverage requests
Assists AD of Student Support Services with event support & coordination
Escalation point for student support issues
Knowledge, Skills & Abilities:
Ability to complete assigned tasks with precision and accuracy.
Ability to interact positively and appropriately with a wide variety of users.
Excellent verbal and written communication skills.
Physical Requirements:
Ability to lift, carry, push and pull a variety of equipment and materials weighing as much as 25 lbs as needed.
Ability to bend, stretch, and crouch for prolonged periods
Qualifications:
College degree with minimum 1 year of experience in customer service and/or supervisor role
Some desktop computer setup/support and training preferred
Familiarity with Windows and macOS
Familiarity with the common user software environment (e.g., GMail, Microsoft Office, web browsers, email applications, etc.)
Experience with leadership roles and/or have been able to demonstrate the ability to lead and supervise others
Must have technical and organizational maturity to determine when to contact full-time staff in case of serious system outages.
This is a full time position with 35 hours/week.
|Pay Rate: $25/hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.
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