Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world’s most advanced range of drinking water solutions. We provide businesses and homes in …
Skills: Technical understanding, Repairs, Fault finding, Problem solving, Attention to detail
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Senior+
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Milton Keynes, England, United Kingdom · Hybrid
$43k–$64k/yr
Mid level$1.5B raised
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B&Q
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Milton Keynes, England, United Kingdom · On-site
Entry level
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Milton Keynes, England, United Kingdom · Hybrid
Senior
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Milton Keynes, England, United Kingdom · On-site
Mid level
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Full-time
professional certificate
25 days annual leave, Eight statutory bank holidays, Buy & Sell Holiday scheme, Life assurance, Company Pension scheme, Company van
Posted 10h ago
~40 hrs/week
Responsibilities
The Field Service Engineer will independently deliver high-quality repairs and maintenance for Zip Water products while providing excellent customer service. They are responsible for promoting HydroCare services, managing parts replenishment, and completing all necessary administrative procedures.
Requirements
Candidates must possess a technical background in repairs and fault finding, along with a valid UK driving license. A plumbing or electrical qualification is required, and the role is open to those with or without prior field engineering experience.
Full job description
Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world’s most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.
Experience as a Field Engineer is not essential; we will provide internal training to successful candidates with technical understanding and a background focused on repairs and fault finding to become expert Zip Water engineers.
The Opportunity
Working independently in the field services team, delivering world-class customer experience in every job, every day, positively contributing to the Area, Regional and National results. Encouraging customers and users to be passionate advocates of our brand
Dedicated 6-week City & Guilds assured induction programme and continued on-job training to give you the skills and knowledge to allow you to achieve your goals.
Promote Zip products and HydroCare services by using your knowledge whilst on site to recommend and advise customers on the best solution to solve their hydration requirements
Focused to achieve industry leading first time fix rate through the repair and service of all Zip products, in a timely manner, whilst adhering to all technical and health and safety requirements.
Complete administration procedures in line with business requirements
Skills
Technical understanding and a background focused on repairs and fault finding
A natural problem solver with great attention to detail, essential to remain up to date and ensure processes are followed for example replenishment of parts stocked
Face-to-face Customer Service experience, and an ability to promote and sell, desirable but not essential
Plumbing or electrical qualification
UK Driving license
Previous experience of fault diagnostics
Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it.
Benefits
25 days annual leave plus eight statutory bank holidays
Buy & Sell Holiday scheme
Life assurance
Company Pension scheme
Company van, Fuel cards and parking
PPE, Tools and company uniform
Flexible working schedule and overtime available
Employee rewards and discount platform
Enhanced maternity, paternity and grandparent leave
Related keywords
Field Service EngineerRepairsFault findingHydroCarePlumbingElectricalCustomer serviceDiagnosticsTechnical supportMaintenanceField engineeringDrinking water solutionsCity & GuildsAdministrationHealth and safety
Appliances, Electrical, and Electronics Manufacturing
Company size
501-1,000 employees
Founded
1947
Headquarters
Condell Park, NSW
LinkedIn followers
7,075
Zip Water has been manufacturing and marketing Australian designed and made instant water systems since 1947. With unrivalled expertise in filtered boiling, chilled and sparkling water taps, Zip Water is known globally for being home to the world’s most advanced drinking water appliances.
Today, Zip Water are proud to provide homes and workplaces in over 70 countries across the world with the purest-tasting, safest and cleanest water possible from their range of stylish Zip HydroTaps.
Transforming the way people drink and cook forever, Zip Water’s advanced water filtration, functionality and cutting-edge technology leaves owners with a taste that’s irresistible. Zip Water has over 300 on-call technicians available to assist with installation, maintenance and service nationwide.
Offices: 67 Allingham Street, Condell Park, NSW 2200, AU · 14-15 Bertie Ward Way, Rash's Green,, Dereham, Norfolk NR19 1TE, GB · Unit 2/15 Moselle Ave, Henderson, Auckland 0610, NZ
Water PurificationManufacturingConsumer ElectronicsWater
How many Customer Service & Support jobs are open in Milton Keynes, United Kingdom right now?
There are currently 240 open customer service & support positions in Milton Keynes, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Milton Keynes, United Kingdom?
Companies currently hiring include Securitas Group, The Estée Lauder Companies Inc., NEXT PLC, Whitbread, Greene King Brewery, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Milton Keynes, United Kingdom?
Yes — 55 of the 240 open customer service & support positions offer remote or hybrid work (5 remote, 50 hybrid).
How do I apply for Customer Service & Support jobs in Milton Keynes, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.