Manchester, England, United Kingdom · On-site
Team Manager – ADT Support Team Shift Pattern: Night shift rotation 4‑on / 4‑off schedule Hours: 19:00–07:00 We’re looking for an experienced and people‑focused Team Manager to lead our ADT Support team. This is a fantas…
Skills: Team Leadership, Coaching, Performance Management, Customer Experience, Operational Reporting
Manchester, England, United Kingdom · On-site
$29k–$36k/yr
Job Posting Title Assistant Branch Manager Salary Band £28,815 - £35,937 LC2 Gen Job Description About the Role We’re bringing mutual savings, mortgages and financial advice for all back to the Greater Manchester region.…
Skills: People Leadership, Communication Skills, Coaching, Mentoring, Customer Relationship Management
Manchester, England, United Kingdom · Hybrid
We’re Capital on Tap 👋 💳 Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. …
Skills: Financial Crime Investigation, AML Auditing, KYC/EDD, Sanctions Screening, POCA Compliance
Manchester, England, United Kingdom · Hybrid
$35k–$40k/yr
QA Reviewer (12months Fixed-Term Contract) Location: Manchester Hybrid: 2 days a week in office, 3 days WFH Salary: £35K - £40K We are seeking a talented and motivated Quality Assurance Reviewer to join our highly skille…
Skills: Quality Assurance, Secured Lending, FCA Regulations, Compliance Monitoring, Analytical Skills
Manchester, England, United Kingdom · On-site
What you’ll be doing: Lead a small team of food managers to manage the grocery shop floor in one of our supermarkets Execute exciting trading events by working closely with the rest of the store leadership team whether i…
Skills: Team Leadership, Operational Management, KPI Analysis, Employee Relations, Performance Management
Manchester, England, United Kingdom · Hybrid
Marine Broker – Manchester Do you have the skills and experience to become part of a team running a varied UK Marine client portfolio? Are you comfortable in client service, building underwriter relationships and c…
Skills: Insurance Principles, Cargo Insurance, Goods In Transit Insurance, Client Relationship Management, Client Servicing
Manchester, England, United Kingdom · On-site
Legal Secretary EPI Manchester Department: Employment, Pensions and Immigration - North Employment Type: Permanent Location: Manchester Description We are a leading Employment Law team serving a diverse portfolio of mult…
Skills: Workflow Management, Case Management Systems, Microsoft Office, Client Relationship Management, Digital Dictation
Manchester, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 38.50hrs p/w; Mon 08:30 - 17:00; Tue 08:30 - 17:00; Wed 08:30 - 17:00; Fri 08:30 - 17:00; Sat 10:45 - 19:45 About the role As a Department Manager at Victoria’s Secret you’ll be a key part in…
Skills: Retail Management, KPI Management, Team Leadership, Customer Experience, Visual Merchandising
Manchester, England, United Kingdom · On-site
SHIFTS YOU ARE APPLYING FOR: 38.50hrs p/w; Mon 08:30 - 17:00; Tue 08:30 - 17:00; Wed 08:30 - 17:00; Fri 08:30 - 17:00; Sat 10:45 - 19:45 About the role As a Department Manager at Victoria’s Secret you’ll be a key part in…
Skills: Retail Management, KPI Management, Team Leadership, Customer Experience, Sales Growth
Manchester, England, United Kingdom · Hybrid
The Role: The role, as part of the Canopius Service Desk team, is responsible for providing Level 1 and Level 2 IT support services across Canopius. The UK-based roles will be scheduled to work core UK hours (between 08:…
Skills: Level 1 and 2 IT Support, ITSM Tools, ServiceNow, Microsoft 365, Active Directory
Manchester, England, United Kingdom · On-site
Customer Service Assistant (Nights) Manchester, First Street Hourly Rate: £13.45 Contract: Permanent, 27 hours per week Working Hours: Between 9pm – 6am, Sunday, Monday & Tuesday Vita Student's next-level apartment desig…
Skills: Customer Service, Facility Maintenance, Cleaning, Front of House, Communication Skills
Manchester, England, United Kingdom · On-site
Hospitality Coordinator- Student Placement, Manchester, UK Please note: candidates must currently reside in the UK and be able to work in the UK without sponsorship. Ready to step into the world of high-end meeting and e…
Skills: Event Planning, Hospitality Management, Customer Service, Administrative Support, Problem Solving
Manchester, England, United Kingdom · On-site
Housekeeper. Manchester, Circle Square Hourly Rate: £13.45 Contract: Permanent, 20 hours per week Working Hours Between: 10am – 6pm, varied days Vita Student's next-level apartment design offers a variety of studios to s…
Skills: Housekeeping, COSHH Regulations, Cleaning Standards, Waste Management, Communication Skills
Manchester, England, United Kingdom · On-site
About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone M…
Skills: Customer Service, Makeup Application, Product Knowledge, CRM, Sales
Manchester, England, United Kingdom · On-site
Housekeeper. Manchester, Circle Square Hourly Rate: £13.45 (plus holiday pay, £15.07 per hour in total) Contract: Fixed Term Contract (FTC) until 2nd October 2026, 20 hours per week Working Hours Between: 10am – 6pm, Mon…
Skills: Housekeeping, Cleaning, Attention To Detail, Time Management, Communication
Manchester, England, United Kingdom · On-site
Department: Student Recruitment Location: Manchester (On-Site) Type of Contract: Permanent / Full Time Salary: £27,500 Our Vision: Changing Lives through Education The Role: To support the development of Student Recruitm…
Skills: Microsoft Office, Student Finance, Communication, Listening, Organizational Skills
Manchester, England, United Kingdom · On-site
ABOUT US Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong b…
Skills: Customer Service, Sales, Fleet Coordination, Problem Solving, Guest Relations
Manchester, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Operations, Guest Services Management, F&B Service, Barista Skills, Complaints Management
Manchester, England, United Kingdom · On-site
Assistant Business Manager. MAC, Selfridges, Trafford Centre. Full time 37.5 hours/5 days The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, …
Skills: Supervisory Skills, Coaching, Retail Operations, Inventory Management, Cash Reconciliation
Manchester, England, United Kingdom · Hybrid
Customer Service Agent (B2B) - UKIE Location: Manchester Working pattern: Hybrid (3 days in-office) | 40 hours per week | Rotational shift pattern including weekends and public holidays (09:00 - 17:30). Join us in our mi…
Skills: Case Management, B2B Customer Service, Conflict Resolution, CRM Systems, Telephony Platforms
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Lead and develop a high-performing team of Technical Support Advisors to ensure operational targets and customer satisfaction measures are met. Monitor service levels and collaborate with stakeholders to drive continuous improvement and process compliance.
Requires experience leading or coaching teams in a customer-focused environment with strong people-management and communication skills. Preference is given to candidates with a background in contact centers, technical support, or the security and alarm monitoring industry.
We’re looking for an experienced and people‑focused Team Manager to lead our ADT Support team. This is a fantastic opportunity for someone who thrives in a fast‑paced environment, enjoys developing others, and is passionate about delivering an excellent customer and colleague experience.
Competitive Salary: Reflecting your skills and experience
Bonus Plan: Designed to reward your impact
Generous Leave: 25 days of annual leave plus time off in lieu for any Bank Holidays worked
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Pension plan (up to 7% employer match)
Life assurance
Employee assistance program
Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Lead, coach, and develop a high‑performing team of Technical Support Advisors
Foster a positive culture focused on quality, accountability, and exceptional customer experience
Provide regular 1:1s, coaching, and performance reviews to support colleague growth
Monitor service levels, workflow, and team performance to ensure operational targets are consistently achieved
Work collaboratively with stakeholders across ADT and Johnson Controls to drive continuous improvement
Ensure full compliance with processes, policies, and security standards
Contribute to training, onboarding, and ongoing skills development
Guide your team to deliver all customer satisfaction measures, taking proactive action where standards need improvement
Analyse customer data to identify root causes of dissatisfaction and shape effective action plans
Manage customer escalations when required
Experience leading or coaching a team in a customer‑focused environment
Strong communication and people‑management skills
Ability to motivate, support, and develop colleagues
A calm, solutions‑focused approach in a fast‑paced environment
Confidence making decisions and managing performance
Experience in a contact centre, technical support, or service‑based environment
Background in security, alarm monitoring, or similar industries
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education. For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward. Visit johnsoncontrols.com for more information.
Offices: Milwaukee, Cork, Ireland T12 X8N6, IE · Milwaukee, Milwaukee, Wi 53202, US · Milwaukee, Plymouth Charter Township, MI 48170, US · 1051 Floyd Dr, Lexington, KY 40505, US · 6046 12 St SE, Calgary, AB T2H 2X2, CA
There are currently 408 open customer service & support positions in Manchester, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include BNY, The Estée Lauder Companies Inc., NEXT PLC, PHMG, Greene King Brewery, among others. Browse the listings above to see every active employer.
Yes — 108 of the 408 open customer service & support positions offer remote or hybrid work (19 remote, 89 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
