York, England, United Kingdom · On-site
Customer Service Assistant (Nights) York Hourly Rate: £13.45 Contract: Permanent, 22.5hours per week Working Hours: Varied shift days and patterns, between 7pm-4am / 8pm-5pm / 10pm-7am Vita Student's next-level apartment…
Skills: Customer service, Cleaning, Communication, Problem solving, Reception
Edinburgh, Scotland, United Kingdom · On-site
Customer Service Assistant (Nights) Edinburgh. Iona Street Hourly Rate: £13.45 Contract: Permanent, 27 hours per week Working Hours: Varied shift days, between 9pm – 6am Vita Student's next-level apartment design offers …
Skills: Customer service, Communication skills, Cleaning, Problem solving, Organizational skills
Sheffield, England, United Kingdom · On-site
Housekeeper. Sheffield Hourly Rate: £13.45 Contract: Permanent, 18 hours per week Working Hours Between: 10am – 6pm, Monday to Friday Vita Student's next-level apartment design offers a variety of studios to suit our stu…
Skills: Housekeeping, Cleaning, COSHH compliance, Communication, Time management
York, England, United Kingdom · On-site
Customer Service Assistant (Nights) York, YO10 Hourly Rate: £13.45 Contract: Permanent, 17 hours per week Working Hours: Varied shift patterns, 7pm-4am/8pm-5am/10pm-7am Vita Student's next-level apartment design offers a…
Skills: Customer service, Cleaning, Communication, Problem solving, Organization
Manchester, England, United Kingdom · On-site
Housekeeper – Luxury Residence. Manchester Hourly Rate: £13 Contract: Fixed Term, 16 hours per week Working Hours: 7am – 3pm Designed for the life blood of the city such as graduates starting their careers, Union CoLivin…
Skills: Housekeeping, Cleaning, Customer service, COSHH compliance, Waste management
Manchester, England, United Kingdom · On-site
Maintenance Operative. Manchester, M15 Salary: £28,500 per annum plus bonus - see benefits section for more details Contract: Permanent, 45 hours per week Working Hours: Monday – Friday 9am – 6pm (Flexibility may be offe…
Skills: Plumbing, Electrical maintenance, Heating and cooling systems, Planned preventative maintenance, Fire alarm maintenance
Coventry, England, United Kingdom · On-site
Maintenance Operative. Coventry Salary: £28,500 per annum plus bonus - see benefits section for more details Contract: Permanent, 42.5 hours per week Working Hours: Monday – Friday 9am – 6pm (Flexibility may be offered).…
Skills: Plumbing, Electrical Maintenance, HVAC, Lighting, Furniture Repair
Manchester, England, United Kingdom · On-site
Housekeeper – Luxury Residence. Manchester Hourly Rate: £13 Contract: Permanent, 16 hours per week Working Hours: 7am – 3pm Designed for the life blood of the city such as graduates starting their careers, Union CoLiving…
Skills: Housekeeping, Cleaning, Customer service, COSHH, Waste management
Manchester, England, United Kingdom · On-site
Housekeeper – Luxury Residence. Manchester Hourly Rate: £13 Contract: Permanent, 16 hours per week Working Hours: Between 7am - 3pm Designed for the life blood of the city such as graduates starting their careers, Union …
Skills: Housekeeping, Cleaning, COSHH Regulations, Customer Service, Waste Management
Manchester, England, United Kingdom · On-site
Day Concierge. Manchester Hourly Rate: £13.50 Contract: Permanent, 20 hours per week Working Hours: 7am – 10pm, Designed for the life blood of the city such as graduates starting their careers, Union CoLiving apartments …
Skills: Customer service, Concierge, Communication, Problem solving, Organization
Leeds, England, United Kingdom · On-site
Housekeeper. Leeds Hourly Rate: £13.45 Contract: Permanent, 20 hours per week Working Hours Between: 8am – 6pm Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the pr…
Skills: Housekeeping, COSHH Regulations, Cleaning Standards, Waste Management, Communication Skills
Manchester, England, United Kingdom · On-site
Residence Supervisor, Manchester, Circle Square Salary: £28,500 plus 10% bonus subject to performance targets Contract: Permanent, 45 hours per week Working Pattern: Our Supervisors work collaboratively throughout the fu…
Skills: Customer Service, Team Leadership, Staff Supervision, Mentoring, Coaching
Manchester, England, United Kingdom · On-site
Day Concierge. Manchester Hourly Rate: £13.50 Contract: Permanent, 16 hours per week Working Hours Between: 7am – 10pm flexibility required throughout the week Designed for the life blood of the city such as graduates st…
Skills: Customer Service, Front Of House, Reception Management, Facility Maintenance, Conflict Resolution
London, England, United Kingdom · On-site
Housekeeping Assistant. Lewisham Hourly Rate: £14.80 (plus holiday pay, £16.58 per hour in total) Contract: Fixed Term Contract (FTC) until 2nd October 2026, 30 hours per week Working Hours Between: 10am – 7pm, Monday - …
Skills: Deep Cleaning, Sanitization, COSHH Regulations, Time Management, Attention To Detail
Manchester, England, United Kingdom · On-site
$30k–$36k/yr
Food Hall Floor Manager – House of Social Food Hall, Manchester Contract: Permanent, 45 hour per week Salary: £30-36,000 per annum Working Patterns: Open 7 days a week, our Management Team work collaboratively throughout…
Skills: Team Leadership, Guest Experience Management, P&L Management, Financial Analysis, Event Management
Manchester, England, United Kingdom · On-site
$30k–$36k/yr
Food Hall Floor Manager – House of Social Food Hall, Manchester Contract: Permanent, 45 hour per week Salary: £30-36,000 per annum Working Patterns: Open 7 days a week, our Management Team work collaboratively throughout…
Skills: Team Leadership, Guest Experience Management, P&L Management, Financial Analysis, Events Management
Barcelona, Catalonia, Spain · On-site
Pago por hora: 15.48€ Contratación (por semana): 18 horas Su Papel Buscamos a un conserje de noche que pueda comprometerse a trabajar XX noches por semana, un mínimo de XX horas por semana. Estamos abiertos 7 días a la s…
Skills: Cleaning, Customer Service, Facility Maintenance, Security Monitoring, Emergency Response
Newcastle upon Tyne, England, United Kingdom · On-site
Residence Manager – Newcastle Contract: Permanent Working Patterns: Our Management Team work flexibly throughout the working week Monday – Sunday. Days and hours will rotate weekly subject to demands and team availabilit…
Skills: Team leadership, Operations management, Facilities management, Budgeting, Customer service
Manchester, England, United Kingdom · On-site
Customer Service Assistant. Manchester, Circle Square Hourly Rate: £13.45 Contract: Permanent, 20 hours per week Working Hours: Varied shift patterns, between 6am – 10pm, flexibility required Vita Student's next-level ap…
Skills: Customer service, Communication, Front of house, Reception, Problem solving
Manchester, England, United Kingdom · On-site
Breakfast Customer Service Assistant, Manchester, First Street Hourly Rate: £13.45 Contract: Permanent, 22.5 hours per week Working Hours: Varied shift patterns, Monday - Friday, between 6am – 10:30am Vita Student's next…
Skills: Customer Service, Food Preparation, Cooking, Food Safety Regulations, Kitchen Management
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The Night-time Customer Service Assistant provides exceptional service to residents while maintaining the cleanliness and safety of the premium site. Responsibilities include front-of-house reception, conducting regular block walks, managing parcels, and acting as the primary point of contact for emergencies.
Candidates should be experienced customer service professionals who are comfortable with hands-on cleaning and maintenance tasks. Applicants must be technologically astute, possess excellent communication skills, and be able to work flexible night shifts.
Customer Service Assistant (Nights) York
Hourly Rate: £13.45
Contract: Permanent, 22.5hours per week
Working Hours: Varied shift days and patterns, between 7pm-4am / 8pm-5pm / 10pm-7am
Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards.
Provide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.
Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quieter night hours.
Ensure our facilities are being looked after respectfully by students & guests.
Be on hand, delivering solutions to issues or challenges that may arise.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
Manage & store parcels correctly to allow students to easily access their deliveries as required.
Be the primary point of contact for any potential incident or emergency that may occur onsite.
Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
An experienced customer service professional, well-versed in delivering premium experiences to customers.
Cleaning will amount to a significant part of this position. Whilst we’re not looking for professional cleaners, we need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.
Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity & positivity.
Resilience, with an ability to effectively navigate unexpected situations.
Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Vita Group is an intelligence driven platform creating tomorrow’s city living
Founded in 2013, Vita Group started as one man’s mission to revolutionise student accommodation in the U.K. Uninspired by characterless halls with no real attention to detail or focus on providing an environment for students to succeed, Mark Stott wanted to re-address the balance, put the students first and give them the best start possible to ‘Begin Big.’ It started with Vita Student Liverpool. Over the last decade Vita Group has redefined the rental market, reinvented student living and regenerated neighbourhoods, creating thriving communities and remarkable new places. Now Vita Group has evolved into an intelligence driven platform creating tomorrow’s city living. It’s represented by four unique lifestyle brands, in 23 locations, across 13 cities and with residents from over 100 countries. It’s urban living reimagined and it’s constantly evolving thanks to the insights and data being generated through the platform. They in-turn help to create new services, experiences, and communities. The mission: create environments in which people can flourish. A platform to thrive.
Offices: The Box, Horseshoe Lane, Alderley Edge, Cheshire SK9 7QP, GB · Office 3101, 31/F Jing An Kerry Centre Tower 1, 1515 Nanjing Road West , Shanghai 200040, CN · Office 2701, Marina Plaza Building , Dubai Marina Dubai, AE
Vita Group is an intelligence driven platform creating tomorrow’s city living
Founded in 2013, Vita Group started as one man’s mission to revolutionise student accommodation in the U.K. Uninspired by characterless halls with no real attention to detail or focus on providing an environment for students to succeed, Mark Stott wanted to re-address the balance, put the students first and give them the best start possible to ‘Begin Big.’ It started with Vita Student Liverpool. Over the last decade Vita Group has redefined the rental market, reinvented student living and regenerated neighbourhoods, creating thriving communities and remarkable new places. Now Vita Group has evolved into an intelligence driven platform creating tomorrow’s city living. It’s represented by four unique lifestyle brands, in 23 locations, across 13 cities and with residents from over 100 countries. It’s urban living reimagined and it’s constantly evolving thanks to the insights and data being generated through the platform. They in-turn help to create new services, experiences, and communities. The mission: create environments in which people can flourish. A platform to thrive.
Offices: The Box, Horseshoe Lane, Alderley Edge, Cheshire SK9 7QP, GB · Office 3101, 31/F Jing An Kerry Centre Tower 1, 1515 Nanjing Road West , Shanghai 200040, CN · Office 2701, Marina Plaza Building , Dubai Marina Dubai, AE
