London, England, United Kingdom · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Customer Service, Relationship Building, Sales Performance, CRM Data Management, Omni Channel Mindset
London, England, United Kingdom · On-site
Boring? Expensive? Dull? Jimmy Fairly was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship.…
Skills: Customer Experience, Sales Ceremony, KPI Management, Inventory Management, Visual Merchandising
London, England, United Kingdom · On-site
About Marex Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial m…
Skills: Application Support, Windows, Linux/Unix, SQL, PostgreSQL
London, England, United Kingdom · On-site
UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high quality, long-la…
Skills: Employee Relations, Payroll Management, Recruitment, Onboarding, GDPR Compliance
London, England, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
London, England, United Kingdom · On-site
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opp…
Skills: Client Relationship Management, Structured Finance, Securitisation, RMBS, CMBS
London, England, United Kingdom · Hybrid
$40k–$45k/yr
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: One of the…
Skills: Analytical Thinking, Quantitative Skills, Problem Solving, Interpersonal Communication, Data Analysis
London, England, United Kingdom · Hybrid
Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the…
Skills: Verbal Communication, Written Communication, Bilingual Proficiency, Customer Service, B2B Sales
Hounslow, England, United Kingdom · On-site
What We Need Corpay is currently looking to hire a Corporate Travel Specialist on a permanent basis within our Lodging division. This position falls under our TA Connections line of business and is based in our Heathrow …
Skills: Travel Coordination, Hospitality Management, Customer Service, Microsoft Office, Microsoft Excel
London, England, United Kingdom · On-site
Purpose of the Role The main purpose of the role is to maintain a presence on the front of house area in addition to common areas between reception and the common area. You will be expected to offer assistance to all per…
Skills: Customer Service, Team Management, Front of House Operations, Conflict Resolution, Microsoft Office
London, England, United Kingdom · Remote OK
Full-Time - Remote, UK Who we are UniQuest, part of Keystone Education Group, is the leading student recruitment technology and services provider to higher education. Based in the UK and founded in 2013, we partner with …
Skills: Stakeholder Management, Relationship Management, Higher Education Experience, Communication Skills, Prioritisation Skills
London, England, United Kingdom · On-site
About the Role Nordic Knots is a Swedish design house building a new standard for rugs and home. We are growing fast and expanding our physical footprint. We will soon be opening our first concession at Harvey Nichols in…
Skills: Luxury Sales, Interior Design, Client Relationship Management, Visual Merchandising, Inventory Management
London, England, United Kingdom · On-site
About the Role Nordic Knots is a Swedish design house building a new standard for rugs and home. We are growing fast and expanding our physical footprint. We will soon be opening our first concession at Harvey Nichols in…
Skills: Luxury Sales, Interior Design, Client Relationship Management, Visual Merchandising, Commercial Awareness
London, England, United Kingdom · On-site
About the Role Nordic Knots is a Swedish design house building a new standard for rugs and home. We are growing fast and expanding our physical footprint. We will soon be opening our first concession at Harvey Nichols in…
Skills: Luxury Sales, Interior Design, Client Relationship Management, Visual Merchandising, KPI Achievement
London, England, United Kingdom · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Customer Success Management, Team Leadership, Customer Lifecycle Management, Operational Analytics, Customer Retention
London, England, United Kingdom · On-site
$36k–$39k/yr
Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices. Sureserve is a trusted partner for housing associations, local authorities, and re…
Skills: Plumbing, Carpentry, Painting & Decorating, Plastering, Tiling
London, England, United Kingdom · On-site
$36k–$39k/yr
Sureserve provide market leading compliance and energy services across the UK, with close to 5000 employees working from over 30 offices. Sureserve is a trusted partner for housing associations, local authorities, and re…
Skills: Plumbing, Carpentry, Painting & Decorating, Plastering, Tiling
London, England, United Kingdom · Hybrid
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Client Service, Account Management, Wealth Management, Stakeholder Communication, Time Management
London, England, United Kingdom · Remote OK
About the Job: As a Technical Support Engineer, you will report to the EMEA Technical Support Manager and resolve technically complex customer issues while working across departments to improve the customer experience. Y…
Skills: Technical Support, Troubleshooting, Node.js, PHP, Java
London, England, United Kingdom · On-site
LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minute…
Skills: Guest Relations, Customer Service, Luxury Hospitality, Operational Processing, Report Completion
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Deliver an extraordinary luxury customer experience by acting as a Brand Ambassador and fostering meaningful client relationships. Drive individual and team sales targets while managing CRM data and supporting store operations.
Requires previous experience within a luxury or premium brand with a strong understanding of high-end customer service. Candidates must possess excellent communication skills and fluency in English.
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
As Prada Client Advisor, You guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador.
You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada.
You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.
Similar experience within a luxury or premium brand
Understanding of luxury customer service
Experience in building a long-lasting relationship with clients
Being able to work in a team as well as alone
Excellent communication and interpersonal skills
Fluency in English
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
Offices: Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
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