London, England, United Kingdom · On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better wor…
Skills: Service Design, Operating Model Design, Organizational Transformation, Stakeholder Management, Client Leadership
London, England, United Kingdom · Hybrid
International. Sport Passionate. Collaborative team members. Stronger together trough our driving force to bring people together through sports to make wellbeing accsessible for all. At Decathlon UK, we offer Careers Tha…
Skills: Technical Support, Customer Service, Mechanical Repair, Written English, IT Proficiency
London, England, United Kingdom · On-site
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu…
Skills: Luxury Customer Service, Relationship Building, Sales Performance, CRM Data Management, Omni Channel Mindset
London, England, United Kingdom · On-site
Salary up to: 36,000.00 Have you been to Nando’s before? We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don’t take ourselves too seriously – we'…
Skills: Team Motivation, Team Engagement, Management, Customer Service, Talent Development
London, England, United Kingdom · Hybrid
Practice Group / Department: Practice Support - LondonJob Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe, Canada, Latin …
Skills: Diary Management, Travel Coordination, Billing Processes, Court Document Preparation, Legal Technology
London, England, United Kingdom · On-site
About the Role: We're looking for an organised and customer-focused HR Administrator to join our HR Shared Services team, supporting employees and managers across Ferrero UK & Ireland. As a key member of the team, you'll…
Skills: HR Administration, Payroll Support, Employee Lifecycle Management, SAP HR, Onboarding
London, England, United Kingdom · On-site
$30k–$30k/yr
JOB DESCRIPTION Job Title: Student recruitment officer/ Course Advisor Location: London Department: Commercial About the job Reporting to the Head of Student Recruitment, the Course Advisor has responsibility for advisin…
Skills: Student Recruitment, Course Advising, CRM Management, Customer Service, Lead Conversion
London, England, United Kingdom · Hybrid
Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while …
Skills: B2B Sales, Customer Service, Account Management, Order Entry, Returns Processing
London, England, United Kingdom · On-site
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Air Freight Export, Freight Forwarding, Export Documentation, Customs Declarations, Airline Bookings
London, England, United Kingdom · On-site
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Air Imports, Customs Compliance, Team Leadership, Freight Forwarding, Operational Excellence
London, England, United Kingdom · On-site
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud …
Skills: Air Export Operations, Team Leadership, Export Documentation, Customs Declarations, Compliance Management
London, England, United Kingdom · On-site
Job Overview As a Branch Assistant your role is vital to the ongoing success of the branch. Whether it be picking the right part first time in our Warehouse, serving our customers on our retail counter, or delivering par…
Skills: Communication Skills, Customer Relationship Management, Fleet Checks, Business Acumen, Operational Efficiency
London, England, United Kingdom · Remote OK
The Opportunity Play a key role by joining an exceptionally high-functioning Customer Success team at Sitetracker, where you'll directly impact customer retention and growth by demonstrating tangible value and ROI. As so…
Skills: Customer Success Management, French Fluency, Account Planning, Contract Lifecycle Management, Stakeholder Management
London, England, United Kingdom · On-site
$13/hr–$13/hr
Position: Repair Studio Technician (40 hours per week) Location: Samsonite Oxford Street Store, 285 Oxford Street, London W1C 2DW Availability: June/July 2026 Job Purpose As a Repair Technician at Samsonite, you will be …
Skills: Technical Repair, Customer Service, Damage Assessment, Product Knowledge, Time Management
London, England, United Kingdom · Hybrid
$30k–$32k/yr
About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accountin…
Skills: Anti-Money Laundering, KYC, EKYC, Customer Service, Attention To Detail
London, England, United Kingdom · Hybrid
$34k–$40k/yr
About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accountin…
Skills: Xero, Bookkeeping, Cloud Accounting, Training Delivery, Content Creation
London, England, United Kingdom · On-site
$65k–$75k/yr
About Junior Junior is building the voice, research and context management layer for the private M&A industry. Investment and advisory firms run on conversations, and the richest context for any deal decision sits inside…
Skills: Lifecycle Marketing, CRM Automation, B2B SaaS Growth, Behavioral Targeting, Customer Segmentation
Hounslow, England, United Kingdom · On-site
What We Need Corpay is currently looking to hire a Crew Accommodations Agent on a permanent basis within our Lodging division. This position falls under our TA Connections line of business and is based in our Heathrow of…
Skills: Hotel Booking, Ground Transportation Coordination, Client Relationship Management, Negotiation, Multi-tasking
London, England, United Kingdom · On-site
$22k–$40k/yr
Overview To be considered for this role, you must hold CeMAP 1 or equivalent. “Our aim is always to be the ‘employer of choice’ within our industry and to attract the very best people. We understand that we can only do t…
Skills: Customer Service, Sales, Financial Market Analysis, Communication Skills, Mortgage Advising
London, England, United Kingdom · Hybrid
At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact. Our high-performance culture is driven by our values. We move with speed, pas…
Skills: Customer Support, Technical Troubleshooting, System Configuration, Active Listening, CRM
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Lead large-scale service innovation and operational transformation programmes for complex UK organisations. Manage multidisciplinary teams and senior C-suite stakeholders to drive practice growth and commercial performance.
Proven track record of leading large teams and delivering service transformation projects in complex environments. Experience in managing large budgets, winning new business, and influencing executive-level stakeholders is required.
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
At EY, we’re all in to shape your future with confidence. Join EY and help build a better working world.
Growth comes from solving problems that matter for people, customers, patients, employees, and society at large. At EY Studio+ UK, we are building a better working world, by putting the human first.
Our work is rooted in the way people make decisions, it's helps us to help businesses make better choices and solve the most pressing problems. We work with organisations to create the platforms, products and services for tomorrow; making the world an easier, more enjoyable and sustainable place to live and work.
We don't yet have all the answers, because that'd be boring. We do have some of the best minds in the business and we are comfortable navigating complexity every day.
As a Senior Manager in the Service & Operations Practice at EY Studio+ UK, you will play a pivotal leadership role in shaping, delivering, and scaling service innovation and operational transformation for some of the UK's most complex organisations.
You will lead multidisciplinary teams, take ownership of large, high value programmes, influence senior client stakeholders, and act as a visible ambassador for EY Studio+ in the market.
This is a role for someone who combines strategic clarity with hands on ability — someone who can inspire clients, challenge assumptions, and drive delivery from vision through to implementation.
You will exhibit all core traits required of Studio+ practitioners — curiosity, user centredness, visual and iterative ways of working, and comfort operating within complexity — but at a level where you influence others, set standards, and role model best practice.
In addition, at Senior Manager level, you will:
You can expect:
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY is building a better working world by creating new value for clients, people, society, the planet, while building trust in the capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams in more than 150 countries work across a full spectrum of services in assurance, consulting, tax, strategy and transactions, strengthened by sector experience and diverse ecosystem partners. Find out more about the EY global network: http://ey.com/en_gl/legal-statement
Offices: 6 More London Place, London, SE1 2DA, GB · Avenida Presidente Juscelino Kubitschek, 1909, North Tower | 6th to 10th floor, São Paulo, SP 04543-011, BR · Level 16, Ernst & Young Tower, Oriental Plaza, No. 1 East Chang An Avenue, Dong Cheng District, Beijing, 100738, CN · 5 Times Square, New York, New York, 10036-6530, US · 1 More London Place, London, London, SE1 2AF, GB
There are currently 2,455 open customer service & support positions in London, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, Hilton, Marriott International Hotels, Inc., Soho House & Co, PureGym, among others. Browse the listings above to see every active employer.
Yes — 684 of the 2455 open customer service & support positions offer remote or hybrid work (104 remote, 580 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
