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Entry level
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Full-time
Regular sports activity, Up to 28 days holiday, Employee discount on Decathlon products, Employee Assistance Programme, Cycle-to-Work Scheme, Gym discounts
Posted 1d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The role involves progressing from a Sport Advisor to a Department Manager, mastering store operations and customer service. Responsibilities include managing P&L, driving sales growth, and leading a team to optimize the shopping experience.
Requirements
Candidates must have a genuine passion for sports, strong communication skills, and a proactive leadership attitude. Experience in retail, hospitality, or leadership roles in sports/school societies is highly desirable.
Full job description
International. Sport enthusiasts. Collaborative team members. Stronger together through our driving force to move people through the wonders of sport.
At Decathlon UK and Ireland, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sport products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 45+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!
Program Structure
As a Decathlon Graduate Trainee, you'll be at the heart of our dynamic team, bringing energy, and enthusiasm, and igniting a love for sports through every customer interaction.
You'll really make a difference every step of the way, influencing your team, your customers, and where the future of sport is heading. Get ready for a challenging, super fast-paced experience with a steep learning curve—this programme is designed for people who are always looking to grow.
From Month 1 to 3: Mastering the foundations
Upon crossing the starting line, you will begin as a Decathlon Sport Advisor to learn about Decathlon through a deeper lens and understand the fundamentals of the Company such as our values, culture, and overall strategy.
You’ll master:
Our Culture: You will learn our company values and purpose, followed by a comprehensive introduction to your store.
Customer Excellence: Engaging with our community on the shop floor.
Operational Standards: Deliveries, stock management, and layout optimisation.
At Decathlon, we believe that the greatest leaders are doers and so the mastery of the fundamentals will be integral in your success within the project!
From Month 4: Stepping into Management.
Once you’ve mastered the shop floor’s rhythm, you’ll step up as Duty Manager while beginning your introduction to Department Management. Here, your focus expands from your specific department to the entire store ecosystem.
As Duty Manager, you are the "Captain of the Shift," responsible for:
Safety & Security: Ensuring a safe environment for every teammate and customer; acting as the first point of call for emergencies.
The Customer Pulse: Managing store flow and ensuring our signature "Gilet Behavior" is consistent from entrance to checkout.
Live Decision-Making: Making the "game-time" calls—shifting resources in real-time to keep the store performing at its peak.
You will also begin your transition into Department Management by learning:
Talent & Culture: How to recruit, onboard, and motivate your own team.
Commercial Dynamism: An introduction to P&L management, economic analysis, and sales drivers.
From month 6: Your journey to becoming a Department Manager
Now that you’ve mastered the playground, you’ll begin your transition into Department Management. This stage is where you move from supporting a team to owning a business perimeter.Your responsibilities include:
Commercial Dynamism: Managing your P&L, analysing economic performance, and driving sales growth.
Strategic Planning: Crafting long-term missions for your department and mapping
Human Capital: recruiting developing your teammates into the leaders of tomorrow.
Layout Mastery: Optimising your sales floor to create an immersive, high-performance shopping experience.
From teammate to business driver—this is where your leadership comes to life. You’ll learn to balance human management with commercial results.
The highlights of the programme
Comprehensive Training: Receive in-depth training on our products, brand philosophy, and customer-centric approach.
Mentorship: Benefit from guidance and mentorship from experienced professionals who are passionate about sport and retail.
Networking Opportunities: Connect with local and international industry experts and fellow sports enthusiasts at workshops, events, and conferences.
Career Development: Gain valuable skills and experience that will open doors for future opportunities within our company and beyond.
The player we’re looking for:
At Decathlon, we all play to win and your development is no game to us. To succeed in this program, we will need you to:
Havea genuine passion for sports and a desire to share that passion with others.
Be able to communicate effectively and build relationships with a diverse group of teammates
Thrive in a dynamic and high-paced team environment
Play with a team and have the willingness to learn and adapt
Adapt or have a proactive and can-do attitude
Demonstrate leadership skills
Highly Desirable Qualifications: While we welcome applications from a variety of backgrounds and experiences, candidates with the following attributes will find themselves particularly well-prepared for this role:
Recognition Beyond Academics: Demonstrated achievements or awards that showcase dedication, talent, or excellence outside formal educational requirements.
Active Participation in School or Sports Societies: Involvement in school, community, or sports organisations, showing a proactive and team-oriented approach.
Retail, Customer Service or Hospitality Experience: Prior part-time work in customer-facing roles (such as hospitality or retail), which contributes to strong interpersonal and service-oriented skills in high-pressure environments.
Relevant Internship or Work Placement: Hands-on experience through internships or work placements in corporate, nonprofit, or other professional environments that align with their area of study.
Leadership Experience: Leadership or captaincy roles in school organisations, sports teams, or community groups, reflecting an ability to motivate, guide, and inspire others.
Perks waiting for you:
🎁 Play your favourite sport regularly. This is a passion-meets-profession opportunity!
🎁Up to 28 days holiday with the option to carry over a maximum of five days each year
🎁Healthy employee discount on all Decathlon products
🎁24/7 Mental, physical, and financial wellbeing support through our Employee Assistance Programme
We are Decathlon.
We are sport.
And we believe that sport brings out the best in people, especially those in teams.
Our teammates are as passionate about people as they are about sport.
Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity.
We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves.
Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves.
We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections.
We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong.
We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet.
Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied.
The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line"
We win as a team.
We grow as a team.
And we celebrate the wins, and the learnings, together.
Are you ready to play?
We are Decathlon.
We are sport.
And we believe that sport brings out the best in people, especially those in teams.
Our teammates are as passionate about people as they are about sport.
Our values guide our daily actions: Vitality, Generosity, Responsibility, and Authenticity.
We are driven by our purpose: We move people through the wonders of sport. This purpose is shared across the 70+ countries where we are present, in the 80+ sports we support, and through the products we design, engineer, produce, and distribute ourselves.
Because no matter your age, background, or ability, sport should be a space where everyone grows, connects, and can be themselves.
We love what we do and we dare to take risks. We have the right to fall and the opportunity to learn from it. This is lived every day by our 100,000+ teammates, who are trusted with a clear mission from day one. They take on responsibility early, supported by honest feedback and strong human connections.
We are constantly working to build a workplace where everyone feels safe, respected and included. A workplace where people are free to show up as their true selves and know they belong.
We take pride in creating products that are accessible while taking responsibility for our environmental impact and long-term commitment to the planet.
Whether you visit one of our 1,800+ stores or connect with us online, we live by the same customer philosophy: satisfied or satisfied.
The words of our founder Michel Leclercq still guide us today: "Everyday is a new starting line"
We win as a team.
We grow as a team.
And we celebrate the wins, and the learnings, together.
Are you ready to play?